Ryan (Wedding Butlers), I thought I would drop you a line an let you know that when I checked into…read morethe resort they could not arrange for rooms for myself and mother near each other. As I requested of you several time and starting 5 months in advance. The best they could was to arrange this on the same floor. Since my mother is partially handicapped and needs help getting around this made our stay very difficult. I am very disappointed with how this all happened. I complained when I checked in but not after this as I did not want to disrupt the wedding. Also the desk at check in said they had no notes or requests on record that anyone requested we have our rooms together. If I would contacted the resort myself at least they would have had the request. However this is what I believed you were doing. Apparently not.

Wedding Butlers planned my destination wedding to the Bahamas in December 2012. It was the most…read moreamazing experience. They took the time to really understand what we were looking for in a wedding location and atmosphere. The process is seamless from inviting our guests to all the wedding planning. They have great tips and loads of knowledge and expertise. Everything was exactly as I had dreamed and without any stress. I'd recommend them to anyone who's engaged!!

Hello Don and Family! I wanted to send a little note of appreciation for your excellent service at…read moremy daughters outdoor wedding! First you were very willing and open to what we needed (as we were both learning together). Secondly you had amazing equipment that was moveable for our very large outdoor venue. Thirdly, you were quick to respond to our questions and your rate was very reasonable. Finally and maybe most important was the fun that all of our guests had! I am pretty sure the dance floor was never empty! If every you need a reference please feel free to use us, good luck in your future endeavours and hey who knows maybe we will see you when my son gets married ;) Sincerely Lindina

Nice place. Right on the river. Has everything you need ...bikes included. Golf course. Large,…read morenicely furnished room. Bed was not comfortable for me. Husband thought it was fine. Roasted red pepper soup was very good. Spinach and artichoke dip was tasteless. Need onion and garlic.

3.5 Indian family operates a Kentucky-themed hotel on an interesting sliver of British Columbia…read moreriver. Peak Canada, really. Not new and not run down, everything is clean and more or less updated. The views from the rooms are what make it. Dinner was quality. Servers were friendly and helpful and the kitchen's output was good. Breakfast was missable and not complimentary. There is some sort of a gift shop. If it was an inexpensive motel, I'd love it. **The pool really screams "roadside motel" BTW.** At this price, what you get is nice, but I'm not overjoyed. The real estate dictates the price, I reckon.

We had a long drive and wanted to stop someplace nice for lunch. We found this winery and decided…read moreto try it. The wines were good and the food was nice as well. The view is very pretty so it turned out to be a good place to stop and relax for a little bit. Everyone was very nice and helpful as well. The tasting room is large and also has lots of cute gifts inside can also buy. Very nice place.

Beautiful spot to stop for some wine or even a full meal. Didn't try the restaurant myself however,…read moreService at the tasting room was impecable with helping us select something we would really enjoy. The wine we selected in the end was great and we got to enjoy a nice sunny day at this stunning location

We were part of a large organized group tour party. The front desk Staff was very organized and…read morehard-working and took care of everything that I asked. They had laundry that accepted coins. God bless them. There was fresh fruit available 24 seven as was coffee and cold water. The staff was very friendly and answered all of our questions. the previous night we were packed into a small hotel with small rooms. This hotel had spacious hallways and spacious rooms. Mine even had two widescreen televisions. Livin large for sure. I would recommend this property as the best hotel in Kamloops ,freeway close with lots of restaurants nearby.

Standard hotel; needs firmer pillows. Breakfast had a nice as expected breakfast for the brand…read more Husband found it too salty. Kids enjoyed waffles. I was appreciative of the lactose-free yogurt provided. Didn't see oat milk but I suppose I could have asked. We got a room on the 4th floor by the elevators and soundproofing was good since we didn't hear the hallway music. Must have been slow season since we didn't really hear people talking that much. Staff were all very pleasant including Milan who checked us in. Pool and hot tub were well-kept except for the one night that we noticed dirt at the bottom just as we were leaving. Nice to see oranges, apples, and bananas available all day at the beverage station in the lobby.

We were in Kamloop as part of a trip that we were taking. The hotel was part of the package that…read morethe travel agent set up. We had been staying at Fairmont Hotels, which are known for their high quality (and expense), so I want to keep that in mind as I write this review. The hotel reminds me of one that we have back home, that is set up for families. The lobby is large and spacious. Upon arriving we were greeting by the friendly staff. Our room was on the second floor. It's a large space, with two queen size beds. There was plenty of space for our luggage, a couple extra shares, and even space to exercise. The bathroom was large and had a tub (I prefer a walk-in shower). The place was "nice", but definitely a bit dated. It was clean, but also needed some TLC (worn/chipped paint, etc). There is a large recreation area that contains a pool and hot-tub. We took advantage of the hot tub which was clean and fully operational (lots of jets and bubbles). Plenty of chairs set up in different areas if you had kids and wanted to keep an eye on them. There are also rooms on all three levels that look out on to this area. Overall, a decent experience. I don't know the actual cost would have been, but on the online price is approx $170/$200 for a weeknight/weekend. They also have a restaurant inside that is a nice convenience (reviewed separately).

Interesting hotel. The indoor pool and lounge area is right in the middle of the hotel in an…read moreindoor courtyard. The rooms are on either side of the courtyard and the rooms facing have a patio or small balcony. inner rooms on the main floor have two doors. One to the hallway and one to the courtyard. We booked four rooms and what is nice is that if you are on the main floor, we could sit outside your room in the courtyard. Room were very large. Only thing I could comment on was some mould on the grout of the bathtub. But very minimal. Offsale as part of the buildings but separate enterance. Would definitely stay again.

I will say, the beds are comfortable and they allow pets. Outside of that. I didn't feel that the…read morehotel was clean. Our room fridge didn't work and couldn't get anyone to deal with it. Garbage overflowing, elevators and floors dirty, the pet area looked ghetto. Common area furniture was dirty and had tears in the cushions. Maybe there is a difference in the maintenance requirements of a Holiday Inn vs a Holiday Inn Express but there was never anyone cleaning and it showed. We travel with pets and paid more money to stay on a floor that hasn't been remodeled like the rest of the hotel. When I asked the person at the front desk he was like.....yep, sorry! I question why this hotel hasn't had any reviews in years? Red flag.

The king suite is not a by any stretch of the imagination, a suite. It is an extra long room with a…read moresmall sofa bed. The jacuzzi was not hot (there was a sign apologizing about it on the door leading to the pool area) and the dryer was out of order. The neighborhood is shady and the view from our room was the worst. Canada is full of trees. They should have left a few behind this hotel. (I've included a picture of the view from our "suite"). The horrible view didn't bother me as much as the dryer and the jacuzzi. We'd been on the road for an extended road trip. We had laundry and wanted a relaxing jacuzzi so we booked this hotel on line to make use of those specific amenities. It felt like the classic bate and switch and we were too tired to cancel and look elsewhere. On the plus side, it was clean, comfortable and quiet.

I travel regularly to Kamloops for work, and Hotel 540 is my favourite place to stay…read more Front desk staff are friendly, professional, and non-robotic. The hotel is clean and modern. Thick white towels and modern bathrooms. High quality bedding and comfortable mattresses. Special touches such as a microwave for guest use and a non-traditional vending machine with interesting snacks are a bonus. The rooftop (actually 2nd floor) pool/hot tub area is spectacular. Kids and adults alike enjoy using the space. Poolside bar and meal service is available. Staff routinely maintain the pool area, picking up stray towels and dirty dishes. The upgraded executive package is a good deal, as it includes underground parking and a breakfast voucher for the on-site restaurant. The breakfast menu has many options from pancakes to eggs Benedict, and the food is high quality and prepared to order. The hotel is located in the heart of downtown Kamloops and is steps from a full-service grocery store, a large drug store, and many cafes and boutiques. I wear earplugs when sleeping, so I cannot comment on room-to-room noise. I don't feel that the noise transfer between rooms is atypical for a building of it's age/construction type. I sleep better here than at home. Overall exceptional experience. I look forward to staying here.

Bad and good experience. Stopping in at this place on my way through to Vancouver. Thought this…read moreplace looked okay on line so I booked early. When we arrived the building was updated and modern. Smelled nice and it was hot that day, however the hotel was cooled to a good temp. The staff was very friendly. Went to the room and it was so-so. Not the best room, but not bad enough to go to a different hotel. The area of concern was the riff raff they allow in the hotel. The level of clientele was low. We really go to know this when we were trying to sleep. People were partying in the hallway and were very loud. We called down to the manager and they said they would take care of it. We waited and the noise came back. I called down again and management said they would be removing the loud guests shortly. The noise then stopped, however a good night's sleep was out of the question at this point. Not sure if it is the proximity to the casino, but the quality of customers was very low during our stay.