An absolute nightmare. Avoid at all costs! Stolen key, no return calls, rude and unprofessional.
I have a 1985 Saab 900 Turbo. My family owned it since it was new, and it was my first car. We used Saab dealerships for service for most of the car's lifetime, but since they don't exist anymore we've been searching for someone who knows these unique cars well.
I was excited based on other reviews I read to take my Saab to Sweet, even thought it was over an hour out of my way to bring my car to him.
But, I should have known better based on his unprofessional and rude attitude over the phone that this would be a bad fit.
I told him I'd like to bring the car in for an estimate for repairs. One of the two fans had stopped working, which was my primary concern. The turbo not seeming to spool up was my 2nd concern.
His reply: he told me he didnt do free estimates (which I was fine with), and to expect to leave the car with him for a couple of weeks??
I hung up confused by the conversation.
I called back and told him I'd be happy to spend a few hundred dollars JUST for him to look at the car, provide estimates, give his opinion about what was wrong, and then I'd bring the car back at a future date when the parts were in stock to get any repairs done (if any parts needed to be ordered at all)
So- I brought my car to him. He did not call me on the first OR second day. I called him numerous times. When I finally got him he said "I will not work on your car" "come pick it up" and I "owe him nothing". I asked him if he found out why the fan wasn't working (my assumption was a frayed wire). He would not reply and only related to pick up the car. I asked him what the problem was... pushing him to say more than two words. He said he only works on "decent cars".
This is a guy working on cars that are NOT MADE ANYMORE. Pretty soon EVERY Saab will be an OLD SAAB. If he's not willing to track down a simple wiring problem for a fan... what is he willing to do? Why take in an '85 if he doesnt want to look at old cars? An old car that, by the way, runs fine as a daily driver, has a brand new clutch, new tires, brakes and a new paint job. The car is not special, it has a lot of glitches, and it is OLD. I brought it to a mechanic because it was in need of repair... not to enter it into a show.
HERE'S THE WORST PART: I drive the 1+ hours out of my way again to pick up the car. (after hours, just like the drop off). I use my spare key to drive it home. I cannot find the keys I gave him ANYWHERE in the car. My wife and I call him at least 4 times and leave at least 3 messages asking if the key is hidden somewhere in the car (it is not under the mat or above the visor, as is typical). I ask him to please send it in the mail if he forgot to leave the key in the car.
I have never experienced anything like this. Just don't even bother with this guy.
I don't know what his problem was, but right from the first phone call he treated me like somebody who offended him or was somehow his enemy. I really don't get it.
It is sad and pathetic. read more