Great firm! Everyone was great! Very helpful. Would totally recommend! Not a lot of communication at the end but very happy with how it all went. read more

I truly believe this firm has zero working lawyers . In the 15 months they had my son's case never once did I speak to an actual attorney . I only ever dealt with Eva , who is very unpleasant and unprofessional. When my husband settled she told him to do a good review or wouldn't give him his check. She also spoke to him about personal issues of her and her husband. EVA in Phx is a joke ! Our last conversation on 1/22/26 we agreed she was going to reach out to the adjuster to let them know I did not accept the offer and would like to take this in front of a jury. So 3 1/2 weeks go by and today calls my husband thinking he was alone telling him they were dropping my son's case because I was being uncooperative and not agreeing. She started stuttering as soon as I said wait we last agreed you were contacting the adjuster right ?? Crickets ... Isn't that the job of an attorney to contact adjuster/ and take it to trial if client wishes ? Not this firm . They are lazy and want the easiest way to get their cut! She also called my husband back asking him why I was calling admin to speak to her boss and I have that recorded. This lady is a psycho ! I also spoke to the adjuster at progressive who confirmed she had not spoken to sweet James since12/20/25 she had been waiting to hear back then got a dropped letter today . Never ever will use them ! read more

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This was the worst experience of my life. They ate beyond disrespectful, trying to make me feel bad because I couldn't make doctor appointments due to my truck being totaled & couldn't get a rental car from my insurance or the faulted parties insurance. They (Attorney and his assistant), lied to me on numerous occasions. If I didn't know better I would think they were protecting the party who hit me and was faulted for the accident. I would absolutely not recommend Sweet James to anyone. They made sure they got paid when this case wasn't really won. My injuries were never fixed and they told me to get on welfare insurance. Very bad law firm. read more

From the first call with Sweet James, the experience was absolutely amazing. They took care of everything and the process was smooth. I can't thank them enough for helping me with a settlement and helping me get the care that was needed after a rear end accident. Highly recommend this law firm for all your needs. read more

Sweet James Accident Attorneys made a difficult time much easier for me. The whole team was professional, caring of my situation, and answered me in a timely manner. My attorney, Jason Gould, was professional, compassionate, and always kept me informed. He really took the time to explain everything and made sure I felt supported throughout the entire process. I also want to thank Monica, the paralegal on my case--she was kind, responsive, and incredibly helpful every step of the way. I'm truly grateful for the care and attention they gave my case, and worked hard to get me a fair settlement. I wouldn't hesitate to recommend them to anyone who needs an accident attorney. Thank you all.. you were great! read more

On the day of my car accident called Sweet James on my way home. They were so understanding and patient with me. I received my treatments so I can get back to normal. The process was seamless while Annabelle, Shawndra and my lawyer handling my case. I was never rushed off the phone. All of my questions were answered. All in all a great experience. I will continue to spread the word about Sweet James. Yet another satisfied customer. Thank you from the hood my heart. read more

The best law firm I know! They were very adamant on getting justice for me! Always stayed in communication with me! Cant Thank my team enough for all they have done! read more

Hello, my name is Ivy and I would like to say that SWEET JAMES law firm they know their stuff legally. they will really help you in every area that is needed. They are patient. They will take their time with you. They have a lot of connections when it comes to what is needed as you're going through your case I thank you for Maria calling me back she was really nice and very patient with me read more

I was involved in a bus collision out here in Phoenix. Immediately, I sought out a lawyer which I found, but there were just so many that didn't know which one to go with. Finally, I settled on Sweet James, they came, to me, the very next day and signed me up, they immediately sent me to a physical therapist, locally, that began assessing me and giving me therapy. They even came and picked me up, to and from all my appointments. Which Shawndra helped me coordinate. My lawyer, that was assigned to me, was Tracy S. And I'll tell you, she was amazing from the beginning till the end. She always, replied to my emails, took my calls, and told me, all the time frames, of what was to happen, where we were at, so I never felt like I was just waiting or felt that I was in the blind. If all the attorneys are like Tracy, wow, I gotta tell you, they have an elite squad. But I was blessed to have Tracy advocating for me. She was so good, that the insurance company wanted no smoke. Tracy got the entire amount to what the insurance company had in their coverage, without any hesitation, the insurance company laid down. She is that good. Thoughtout the entire process, Tracy and Sweet James have been there. They even helped me out way before the settlement. The accident happened in March, and everything was settled in July-Aug, then came lien negotiations, and finally in Jan, the disbursement. At one point, I even asked Tracy on what i was to expect and whatnot, and her estimation, ballpark figure, was spot on. She did one heck of a job, settling my liens and negotiating with my insurance company with the medical bills. And at the end, the figure i expected, was close to spot on. I'm sure some law firms might tell you one thing, and at the end you get something entirely different. Not with Tracy, she fought, she negotiated with all the liens in order to stay close to the amount that I was expected to get. And God bless her for that. Very accurate, on the ball, at all times. Tracy S, is a miracle worker. Emily C, Jazlyn P, and Shawndra also helped out dearly as to coordinating my physical therapy appointments to the actual disbursement. Emily, thank you for getting with the director of operations and helping get the whole accounting thing sped up. My hats off to SweetJames, a powerful group of attorneys indeed. But Tracy, what she has done for me through this whole process, and how I know a pain I must've been, not all attorneys would do. She's been there for me relentless, and for that Ill never forget and forever appreciate. Thank you for your dedication, honesty, and just being there for me. I'm forever grateful. If you're in Phoenix, and you hire on SweetJames, and if Tracy S is your advocate, oh boy, consider yourself lucky and with the best. Hands down. read more

I was in a bad accident and the airbags should have deployed and it failed . I capped sweet James and they said we wanna help and said someone would call me and NEVER did. What a shame read more

They don't not tell your story! They leave you hanging! The fee is crazy. Don't take into consideration that your life is changed completely. Air bag changed my son's eye sight for life. Did they say a word about it? NOPe did nothing about that he still has problems with knee and back! Horrible treatment had to tell them I was contacting the state bar to get a return call!!!! Use anyone else read more

Sweet James and Zachar Law Firm have always been responsive and kind. I was always led through the process, new what was coming next, and cared for after my car accident. I highly recommend these to firms!!! They got me way more than I was expecting! They feel like friends. read more

Sweet James accident attorneys is great. Any concerns or questions I have they help with and have even promised to bend over backwards to get my case settled and resolved. If my case can't be settled it won't cost me a thing. They are great! read more

STAY AWAY!!!!! After a long 6 months with dealing with a rude case manager Indra, i was just told what i was getting after a 25,000 dollar case. Sweet james took 40%, 10000 even the rest was medical bills and i got just about 5000. This place is an absolute scam!!!!! They will draw you case out past the 100 days to charge you 40%. Then give you nothing. I missed out on alot more money not working. This place is a joke, go somewhere else. I promise it will be worth not dealing with them read more

Mr Bernard Perez is not the lawyer you except to help with your case very bad experience .

Yessica was great with her customer service abilities. She knew my struggles and was caring enough to schedule rides and appointments. A++++ Would highly recommend. read more

I can honestly say that if you are thinking about using sweet James as your accident injury attorney, don't. Run away as fast as you can. They are not what they claim to be. They pass you around to different people without your knowledge, making it difficult to talk to someone about your case. They do not help with any property damage settlement issues. As far as the injury settlement, the only people who get anything in their pockets are the Dr's and sweet James attorneys. Plus it takes months to receive a settlement. I signed off on my settlement in December 2021 and just recently received my settlement after numerous phone calls. I wish I had listened to my gut before I hired sweet James. If I knew then what I know now, I never would have hired sweet James. I know for sure that I will never hire them again and I will discourage anyone that I know from using them. read more

Great attorneys, they fight for you and stayed very transparent, keeping me informed along the entire process. Very worth the value.

Would not even talk to me about someone that hit me drunk drive and no insurance. Your adds are a big lie. I would not put a star if I didn't have to. I hate your lying adds. read more

I was let down by this law group and will go somewhere else in the future this lawfirm takes nearly half of your awarded money after the case finishes. I had to call a few times and remind them to let me know where we were regarding how the lawsuit was going needless to say I felt very let down and again I won't ever use this law group again and I will not recommend Sweet James to anyone, I never even met my lawyer nor did my attorney personally ever reach out. If you need an accident attorney, find another one trust me.... I should have went to another attorney looking back. Like they say you live and you learn and I learned my lesson... never again. read more

Dean fox was my attorney. He accused me of lying to him because I didn't know who my attorney was. So I called the main number and the reception gave me the name of my attorney who was not dean fox. So I emailed this other attorney and he emailed me back and told dean was my attorney. Dean dropped me as a client based on a phone I phone call I had with him. He told me he would not charge me. Later on he emailed me and said he would charge me! Wtf? I got zero help from this place. They are worse than Lerner and Rowe read more

Thank you for the form reply. She says being sarcastic. The advertisements do not state how many people that you drop and they do not know that you still get paid for a referral fee which remains undisclosed. This is a law firm that alwsys makes money after signing you on. They make more moneybthan the client does because they are stuck withbthe medical bill caused by you. So sad. Please do not template reply trying appear sincere. Thank-you read more

Being in an accident is no small issue... I went to Sweet James to seek guidance to help deal with my injury accident. Working with attorney Bernard and Angie have been great. Both are attentive and work hard to get my compensation for the loss. I would use this firm again! read more

I should have listened to other reviews for Sweet James and used a different attorney. Don't believe the hype. This is was a bad experience. I had to report my attorney to the State Bar of Arizona. He is currently under investigation. There are better options out there. read more

Do Not go with these guys they are swindlers they walk away with twice as much money then the person who got hurt in the accident. They don't help with anything finding a doctor they make you do all the work with medical document having you run around. They don't keep in touch you have to keep calling them ,they return calls 3 days later. It would be better just to do this all on your own. Stay away from these swindlers. It's not worth the stress and disapointment. i would give them no stars but I have to put one read more

If I could give them a zero I would , don't fall for the ads take your case elsewhere Nothing but a headache and couldn't help with anything with a hit and run involving multiple cars and I had all info pics and plates from hit and run car and they waited months and dropped my case and didn't inform me my case was dropped , I constantly had to call and email before I found out they even decided to drop my case read more

Would like to put zero rating. First ambulance chaser I was sent to was a chiropractor that gave me a treatment plan before an exam 2nd doctor was great but on a Friday. I was told to not go to any more dr. Appt. On that Monday, they dropped me and suggested I do it myself because they would not win /would not make any money. Left me high and dry without any recourse. Uh, did me a favor by "no recovery, no charge" what they don't say is you are responsible for medical bills that had a line including a mri. Never did speak to an attorney. Be careful and check out beforehand the providers they refer. They are not transparent. Not upfront about pixies and procedures. A nightmare. read more

Sweet James has been exceptional in helping me after an accident. They have been communicative and helpful and I couldn't ask for a better lawyer. Bernard and Angie have both been excellent, and they actually care about their clients. I was in a bad situation, and they have been there helping me every step of the way. I'm glad I chose Sweet James. read more

Lissette was awesome, she communicated well and did not leave us wondering what was going on for very long.. overall Sweet James took care of us and handled our accident case professionally. Their work and time is much appreciated! Thanks again Lissette! read more

Got into an accident while visiting friends in Phoenix but I'm originally from California and that first firm that came to mind was Sweet James and man am I happy I hired them. The process was smooth and efficient and that settlement check was amazing. 1000% would recommend this firm to friends and family. Couldn't be happier!!!! read more

When I got into an accident, I wasn't sure what the next step was. It wasn't until a few days after when a family member suggest I call Sweet James that I started to feel clarity. Sweet James helped me through the accident process and gave me peace of mind. Compared to dealing with the insurance company on my own, I am so glad I hired Sweet James! read more

Sweet James goes above and beyond. They were able to answer all my questions and make sure I knew what was going on with my case. Highly recommend. read more

I called this Law firm because on there website they had several good reviews. When I called to inquire about my injury case due to a car accident that I was not a fault. I was expecting to speak to a Admin or Secretary that would transfer me to a lawyer. Instead I got a call center customer service line where they asked me 100 questions, asked me to send a picture of the damage to vehicles and the other party insurance card. Then they tell you if one of the lawyers accepts your case they will contact you if not they rep would. Ridiculous I will take my case somewhere else. read more

Be sure when you call you have been in a car accident. If you have a slip and fall accident near your car it doesn't count. You will be referred to a law firm who takes days to get back to you. If there's not big money in it nobody wants it I will take your case. Sweet James must be doing all right since they have radio ads all day long. read more

Great people loved the office and the workers 100% recommended thank you sweet James team

I called 2 hours after my accident and israel was the representative I spoke to. He made me feel comfortable and hopeful. I really appreciated his service in this rough time. read more

For my case, VERY SINGLE PROMISE THEY MADE WAS A LIE. Never provided a doctor that worked on a medical lien. Or any doctor for that matter. Drag my case on for over eight months with no settlement. Actually negotiated less of a settlement than I did on my own. When they weren't able to negotiate any extra money, I told Kurt, The Arizona partner, that I wanted to take it to trial. Kurt said they no longer litigated cases and that they will be transferring me to a different firm. I told Kurt I no longer wanted them to represent me after that. Then they sent me a bill for A greater amount than my entire case was worth, including my expenses, and put a lien on my settlement. So after hiring Sweet James, my case got extended an extra eight months, I had to pay for all my own medical expenses of over $6000, and I owed Sweet James money! After a month of ignoring my calls I finally contacted the guy that initially came out, and requested the original document that I signed, since I never received a copy of it. I told him I needed that document in order to file a claim with the Arizona State bar. The next day, actually later that same night, I received an email stating that they were releasing the lien on my case. DO NOT HIRE THESE LIARS! read more

Sweet James has been so helpful for me throughout the whole process! The people that work here and amazing and truly care about you!

They were quick to help me and answered all my questions!! I would recommend these attorneys to anyone who gets in an accident!

Sweet James helped me through everything when i got into a terrible car accident, im only 19 years old and had no clue what to do, but someone came out and explained everything to me helped me through every step and at the end i got my compensation, these guys are very reliable and the best in the valley ! thank you for all the help ! read more