Customer service was unacceptable. 6 people in the office and no cars. My reservation was at…read more8:30am and by 9:45am I still had no car. No one in the office gave updates or offered solutions. Inquired about two suv's in the parking lot and they finally have a lady who was there before me one and then the staff took the other opposed to giving it to customers. Then there was a lady with MS needed to get to her appointment in Conway, which she had a 9:00am appt and no cars which made her had to cancel her long awaited scans. Horrible day and ZERO communication from the staff. No sure what was going on today, but it was an inconvenience to me as I needed to be on the road by 9am and was also made late for my appointments. I'd like an apology and some sort of amends for wasted time.

Prince at this location was hands down a life saver. Spent 24 hours trying to find a vehicle as we…read morewere stranded coming home From spring break. Not impressed with corporate but Prince cared and helped to get us home. He is THE BEST - if you use enterprise work with him!

I would totally recommend Quality Auto. They have high-end cars and will let you take the car as…read morelong as you want, to as many mechanics as you would like, before purchasing. Their prices are very reasonable. They are willing to fix any problems you may find wrong with a car before you purchase and, in my case, will even help you solve any problems that may come up after purchase. They have been selling cars in this area for a very long time and I felt they were straight with me about the car I purchased.

The worst! Knowingly sold me a lemon! Car cost me 6k to repair after only 10 days of owning it. The…read morerepair shop showed me how they did a bandage repair so it could last a few weeks before breaking completely. These are horrible people. Don't buy here!!!!!

I reserved a SUV online for the location in Harrison, AR. The next day, when I arrived to get the…read morevehicle, the lady at the desk informed me that they only had cars. She said that she tried to call to inform me. She also said that the system is flawed, and the website does not really know what inventory is available at that specific location. There is absolutely no reason with today's technology that this should be the case. I called Enterprise, and they were able to rent me a SUV like I needed.

This place is amazing! Richard and Rachel were such great help and made this process so smooth…read more They helped us handle everything with such ease and we're very knowledgeable about insurance. They were all so kind! 10/10 recommend!

Had a good experience here. Customer service was helpful and the manager helped make the extended…read morerental process easier. He also gave me his business card to make things smoother if I needed to extend my rental. I usually rent from the airport, but will use this location again if needed.

If i could rate this 0 stars I would. Made a reservation online. The reservation defaulted for…read morenoon, however they close at noon. Now I can't get the car I needed today. There were employees there helping other people both inside and outside the office, they told me to come back tomorrow, but i am cancelling my reservation and will never give them business again. How in the year of our lord 2026 does their online system default reservations outside business hours?

Renter beware I rented a vehicle in Omaha and returned the…read morevehicle at XNA discrete value on the original contract Excess mileage charges @.4 per mile Outrage charge Hertz is also available.

Didn't have the car I booked and paid for. Gave me a lower class car and said come switch out…read moretomorrow. Got a call the car was ready, drove back to airport to wait in line for 30 minutes to be told car wasn't actually ready.

I have done business with Jon Dellinger for almost 20 years, and continue to be impressed with his…read morepremier service & integrity. He maintains an inventory of top quality, super-clean vehicles, best price. ... and can locate ANY vehicle that a client may prefer. Highly recommended!

Jon is a great guy! I found the vehicle he had listed through Cargurus and had a great experience…read morebuying from him. I was purchasing it from out of town and had zero issues. I would recommend him to anyone in the area!

For such a small station, this Avis does a lot of business. I remarked to the guy at the counter…read morethat he had an awful lot of keys there. He said that it was 450. And that he nearly always runs out of cars here on Tuesdays. So keep that in mind. I had my car for the week, reserving a midsize and getting... a midsize. My Elantra was a fine enough car. Clean and mechanically sound with only 12000 miles on it. The Avis counter is right next to the baggage carousels and it is a a short walk from the counter to the lot where the cars are located. Returning the car was easy enough with plenty of signage at the airport as to where to go for rental cars. Note that there aren't many gas stations in the area. You'll want to fill up in Springdale or Rogers before heading towards the airport. Or buy the prepaid fuel.

My review is for budget but we picked up and dropped off at the Avis counter. My review also…read moreapplies here. No one was working the budget counter and there was a sign redirecting us to Avis. There is also no place on yelp to review this airport location for budget. When we booked our vehicle for this location online, there are options to select compact, mid size, standard size suv. We selected a standard suv. We received a compact suv. "Compact suv" to anyone's standards, Google, including the vehicle manufacturer, but apparently not Budget's. When approached about the size difference in the vehicle to what we paid for, budget doubled down that the vehicle we received was "standard." We paid for a standard because we needed to fit 3 car seats in the back row. We did not receive a vehicle even "similar" to what is listed when we reserved. If this is normal practice, budget should change their listings for suv reservations. Staff at the desk(Avis) were not friendly. They were just there, barely spoke and really had nothing to say to try to fix anything. The vehicle was also not cleaned like many others have reviewed before me. We would not recommend budget/avis and/or this location to anyone.

We have a pleasant experience at the auto plex this weekend. We needed and oil change and called…read moreto see if they had availability - which they did! We were offered a coupon, fast (we waited and didn't drop and leave) service in an hour or so to include a full inspection and top off of fluids - oil change and tire rotation and I got out less than a Hundo! Woo Pig Sooie - I can cheer for something as a hog fan in northwest Arkansas!

Stopped by Fayetteville Autopark looking for a used truck to start with, but they ended up getting…read moreme into a brand new Tacoma instead. The whole process was quick--took about a day from browsing to driving off the lot. Big thanks to Bubba on the used lot for pointing me in the right direction and Teddy over at Toyota. Since this was my first time leasing, Teddy walked me through how the lease structure works and made sure I understood all the basics before I left. Solid, straightforward service without any headache. Worth checking out if you're looking for a truck.

Arrived to XNA on Saturday morning and the sign at the Enterprise kiosk directed us over to…read moreNational. Jastan was very helpful, cheerful and funny. We appreciated her customer service. Our Nissan was great on gas, a smooth ride while visiting. Returning the vehicle was easy. We returned the vehicle exactly where we picked up. There are signs that say "Enterprise Return" and park in one of the stalls. Someone will greet you once parked and assist with the car rental. Small airport so it makes it easy and quick.

Enterprise at the airport is the worst one I have dealt with. If you are booking with them MAKE…read moresure when you drop off the car to have them walk out with you to the car so they can check the car in while you are there and to give you a receipt. This is the second time I've had the guy at the counter take my keys, tell me he will email me a receipt. I never received a email and had to call their terrible call center who I had a heated argument with because she wouldn't listen to me. Turns out they never checked in the car that night and were charging me another day.