Prince at this location was hands down a life saver. Spent 24 hours trying to find a vehicle as we…read morewere stranded coming home From spring break. Not impressed with corporate but Prince cared and helped to get us home. He is THE BEST - if you use enterprise work with him!

Horrific customer service. Car was 2 hours delayed from pickup time and I was erroneously charged…read morefor 2 extra days. I called this local office 5+ times a day during operating hours for a week and never received an answer. Escalated to corporate customer service twice and was told all they could do was submit a report for the office manager of this location to review. Of course, never received a follow up. Ended up having to dispute the charge wirh my credit card provider. ​

The worst! Knowingly sold me a lemon! Car cost me 6k to repair after only 10 days of owning it. The…read morerepair shop showed me how they did a bandage repair so it could last a few weeks before breaking completely. These are horrible people. Don't buy here!!!!!

I had been looking for a new to me car for months, when I finally found a 2112 Scion xb on…read morecargurus. As I was checking it out I found it was @ Quality Auto Sales in Springdale, AR. When we were able to make the drive up to Springdale from Russellville, AR.. We found Sammy to be really friendly and honest, as we were looking @ the scion and a fiat. Sammy was up front the the fiat was spoken for but he felt that the scion would be a better fit for us since it was made with mostly Toyota parts which would make upkeep on it much easier than the fiat. We choose the scion which was my first choice, the reason I had even check his car lot out to start with. We got a great deal, good trade in. We would check with Quality Auto Sales when looking for our next rig. Check them out.

I reserved a SUV online for the location in Harrison, AR. The next day, when I arrived to get the…read morevehicle, the lady at the desk informed me that they only had cars. She said that she tried to call to inform me. She also said that the system is flawed, and the website does not really know what inventory is available at that specific location. There is absolutely no reason with today's technology that this should be the case. I called Enterprise, and they were able to rent me a SUV like I needed.

This place is amazing! Richard and Rachel were such great help and made this process so smooth…read more They helped us handle everything with such ease and we're very knowledgeable about insurance. They were all so kind! 10/10 recommend!

If i could rate this 0 stars I would. Made a reservation online. The reservation defaulted for…read morenoon, however they close at noon. Now I can't get the car I needed today. There were employees there helping other people both inside and outside the office, they told me to come back tomorrow, but i am cancelling my reservation and will never give them business again. How in the year of our lord 2026 does their online system default reservations outside business hours?

Update: I reached out as they requested below and have heard exactly nothing back from enterprise…read more Par for the course with their absolute dog shit customer service. My point stands, go to hertz. Just go to hertz. This enterprise location will help you make the reservation, confirm that reservation, reiterate in a phone call that you're good to go for your 10:30 pickup and then have you sitting in their lobby for over an hour while they perpetually tell you "it'll be about 15 minutes". I got so frustrated waiting on these incompetent clowns I called hertz, made a new reservation and had them pick me up from enterprise. I then rented a car from hertz in under 10 minutes. Enterprise never did call to let me know they have a car ready so I can only assume I would still be waiting in their lobby for a car despite my twice confirmed 10:30 appointment for pickup. The manager did let me know she was "sorry I felt that way" when I described this issue to her, which I think accurately reflects entrprise's approach to customer service, minimal effort zero results. The enterprise creed: We're bad at our jobs, and it's YOUR fault as the customer for showing up to the appointment that we set and confirmed!

Everything was nice and easy, when we arrived the car was ready. When we returned the car Charles…read morewas very nice with us helping us with the suitcases and receiving the car. Definitely next time I will rent with National!!

After having ripped into this National location in my review based on my experiences in 2014,…read morereturning in 2015 has improved my outlook. The fleet seems to be getting upgrades, and in addition to the Altimas, they have a few nicely appointed Toyota Avalons as well. I was also informed that they were about to get another fleet refresh, so maybe this National location is looking up. I'm also happy about the personalized service. The car I was taking out had some dings on it, and I went looking around the parking lot for a staffer, and came upon the guy who does all the car damage assessment, who assured me that the cameras would capture anything in or out, but made sure to annotate my reservation booklet appropriately. Best of all still is the "local fuel option", because as I'd said in my previous review, if you rent from here, you're probably going to Bentonville or Rogers, and you can choose an under-100 mile rental fuel option, and National will charge you a flat $12.95. You could probably do better at a local gas station, but with so many flights leaving at 6AM, it's nice to have it as an option. I actually look forward to coming back here. Let's see what the next visit brings.

Jon is a great guy! I found the vehicle he had listed through Cargurus and had a great experience…read morebuying from him. I was purchasing it from out of town and had zero issues. I would recommend him to anyone in the area!

I have done business with Jon Dellinger for almost 20 years, and continue to be impressed with his…read morepremier service & integrity. He maintains an inventory of top quality, super-clean vehicles, best price. ... and can locate ANY vehicle that a client may prefer. Highly recommended!

How could I not leave a positive review! When I got my car today, it was in spot 67! My kids…read morethought it was awesome. Six Seven they said and everybody had a big laugh. Clean comfortable convenient great prices and they always take care of me everywhere I travel. I'm grateful for Avis.

This is my second time booking through my company with Avis and both times service has been…read moreextremely poor. As an Avis preferred plus member I am highly disappointed in Avis at this airport. Wait times to get a car have been super long even with a reservation. I will probably try to book with National next time as even with giving them a second chance still not happy with the level of service received.

Paul Peterson was the fellow we had the pleasure of doing business with. He really worked within…read morethe terms of my budget and it is very obvious that he cares a lot about his clients. I love my new car so much and I will never go to another car dealership or salesman again. Paul is the man to see! The selection of used cars is very wide. I found my dream car within 10 minutes and took it home later that day. I had a very good experience. Jessy Gomez was who helped us with the financial aspects and I couldn't have been happier. Jessy and Paul were very personable and likable. While we were waiting, we sat in the Acura waiting room which had snacks, drinks, comfy chairs, and a TV. Buying your first car is a milestone and this dealership and salesman made it a wonderful experience! Ask for Paul!

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!! They will find…read moresome way to scam you. They are horrible to deal with from salesman to the sales manager. They sold a car I was committed to buy before I could get the paperwork filled out and their answer was "oh well, can I get you to buy this used '24 that we can't get started but we are working on it?" This is a sketchy run business. Their word doesn't mean a thing. If I had bought a car from them I would be very weary of letting them service or repair it. Fayetteville deserves better. Good luck if you purchase a car from them.

Arrived to XNA on Saturday morning and the sign at the Enterprise kiosk directed us over to…read moreNational. Jastan was very helpful, cheerful and funny. We appreciated her customer service. Our Nissan was great on gas, a smooth ride while visiting. Returning the vehicle was easy. We returned the vehicle exactly where we picked up. There are signs that say "Enterprise Return" and park in one of the stalls. Someone will greet you once parked and assist with the car rental. Small airport so it makes it easy and quick.

Booked a reservation for a car. Walked up to the counter and the sign redirected me to National's…read morecounter. Apparently they're not even open on the weekends. I give the guy at the National counter my confirmation number, and I got the "oh, sorry...we don't have any cars until Thursday." (Today is Saturday) NEVER AGAIN, ENTERPRISE. You lost a customer for life, who will now go out of his way to tell everybody he knows to avoid Enterprise. AVOID THE ENTERPRISE CLOWN SHOW!!!