Having had rolled ice cream before, I knew it would take a while before my order of 1 vanilla shake and 1 rolled mango would be ready. So I returned to my table in front of the steak truck to wait since the 2 tables fronting Sweet Bites had zero shade. I paid $23 cash including a tip which was about $2...I did not receive a receipt.
After 8 mins I went to stand in front of the window where they couldn't miss me. And stood another 8 mins. When they started giving out orders to 2 people that came AFTER me I moved to the order window, which was closed. FINALLY after a few MORE minutes of being ignored, the guy who was rolling the ice cream came to the side door. I told him what I had ordered: a vanilla shake and a rolled mango ice cream.
That's when he told me they were OUT of vanilla. So I told him I needed to ask my friend what else she'd want. Then I asked about my ice cream and he said he HADNT EVEN STARTED ON MY ORDER...even AFTER sending out the orders (plural) of people who came AFTER me. PREPOSTEROUS!
Long story short, my friend didn't care for any of the flavors so I went back to cancel the shake. And since I didn't feel like waiting ANOTHER 10 mins for him to roll the ice cream, I cancelled the entire order.
Here's the kicker: he gave me $19.50 back when I paid $23.00. BIGTIME RIPOFF, ADDING INSULT TO INJURY! NEVER EVER GOING BACK!
Why won't this let me remove the one star? This place gets a big fat ZERO from me. read more