I came in for a cleaning. I need x-rays so we started there. Something was wrong with the pieces…read morethat had to be placed in my mouth. So two extra pictures had to be taken. I'm still not sure if they were correct. I've had better experiences with my six month check ups. There was a lot of scraping that did not feel good. I floss to prevent that from happening. I saw the doctor briefly afterward. Everything was fine. They have parking right outside the front door. It's also a well lit lot if you have an evening appointment.

My daughter and I have been going to Preferred for nearly 6 years. They did her braces. The dentist…read moreeven took a picture with her. The work was excellent. They all have been personal during the visits. I would definitely recommend.

You never wait no longer than about 5 min for your appointment. They are very friendly and…read morecourteous. Everything they use in their office is state of the art. Great job John M Steinberg and associates

Dr. Steinberg and Dr. Paluka are both great dentist, I have seen them both. A lot of work has been…read moredone on my teeth and I would recommend them to anyone. All of the staff there are very friendly and professional.

Super impressed. I scheduled an evaluation and ended up with a full cleaning because the dentist…read morehad availability. She was thoughtful, thorough, and made me feel comfortable the whole time.

Best dentist in Grosse Pointe! Been going here my entire life and everyone is always so friendly!!…read moreThey always take amazing care of myself and my family. Highly recommend Pointe Dental Group!

My experience was not good, I was told I needed a root canal ! And she didn't know where to even…read morebegin with my teeth!? Well I never did have a root canal and went to another Dentist and was told that there was no need for one ? She seemed like a good dentist, until I questioned her on not doing a pre determination my husband's procedure, then she became rude and condescending . She's all about the money.

Theresa is very professional and meticulous in her work as a Dental Hygienist. She uses leading…read moreedge technologies and practices and willingly shares her knowledge. Her cleanings are thorough and painless. She is also very patient centered. She is quite knowledgeable on dental healthcare overall. A Super Hygienist!

Ideal and expert dental care with a hometown feeling. Dr. Malouf and his incredible team are the…read moretextbook example of, "Why didn't I switch dentists sooner?"

not handicapped friendly. Never had a dentist that left rough fillings in my life. NEVER GOING…read moreBACK!!!

Their whole approach seems to be to cover themselves in case of a lawsuit. Also they would not even…read moreverbally give me an idea on how much the procedure would cost.

My meeting with Dr. Waleed was wonderful. I was scheduled for a periodontal procedure and was…read moretexted an appointment confirmation with new patient documents. I completed the documentation online but the office says that it was never received due to them changing to a new phone system, etc. I did not know that the documents were not received until I received a call the day of my appointment at 9am to confirm my appointment at 3pm. I was told that there was a cancellation at 10am and asked could i come in earlier and I could not because I was on my way to work. She stated that was fine and that she would see me at 2:30pm. I told her that I cannot come at 2:30pm because I am not scheduled to leave work until a certain time. She told me that I needed to come in to complete the new patient paperwork but I told her that I had already completed it. I toldher that I could not leave work early to get to the appointment at 2:30pm but that I would get there by my appointment time. If there were issues with the email or phone that prevented the office from sending or receiving my paperwork then I could have stopped into the office in the days leading up to my appointment or we could have discussed an alternative method to obtain the documents since I live less than 2 miles from the office. My appointment was at 3pm. I arrived at the office at 2:55pm and obtained the clipboard with the requested information and presented my copy of ID and insurance. I was called back and began my pre-surgical service. The dental assistance was amazing. The procedure took 35-40 minutes. Following the procedure, I was given instructions for my next appointment which was scheduled for April 25th. I went to pick up my purse and my medical chart was on the computer screen and at the bottom of the chart was a note in red stating that "Patient is very rude and overtalks you". I was offended. I asked to speak to the office manager who was not available. The dental assistant stated that they office manager would call me the next day. The phone call came 3 days later and I was told that there were still some ongoing phone issues. During the conversation, I explained to her that at no point was I rude to the office staff but that I simply responded to her request to come in early by indicating that I could not. I was told that maybe it was my tone and again I reiterated that I did not use any tone with her. I literally stated that I scheduled my appointment at 3pm because that's the time that works for me and that I cannot come at 2:30pm but I would get there as soon as possible. I completely disagree that my response was rude and I do not appreciate this being entered into my medical record as it pre-judges me and anyone who views my chart will meet me with preconceived notions. She told me that she would speak to her staff then call me back the following Tuesday. She did not call instead on April 15, 2024, office staff called me to confirm my appointment for April 25 and I told her that I wanted to speak with the office manager first. Today, the office manager called me and said that the clerk told her that is how she perceived our conversation and I told her that just because that is how she perceived it does not make it accurate. I asked that the note be removed from my medical record and she stated that only office staff can see it and that was still not ok with me. She states it could be filtered. I stated that I refuse to receive medical procedures from an office that treats their patients in this manner. I also stated that I was going to contact HIPPA. According to HIPPA, the following should not go into a person's chart: Subjective opinions, Speculations, Blame of others or self-doubt By requesting and not having this inaccurate information placed in my chart is a violation of my HIPPA rights. I requested cancellation of my appointment and called my primary dentist for a new referral. I refuse to spend my money for any service especially a medical/dental procedure where patients are not treated with respect and dignity. My character and integrity were called into question and that is unprofessional. It's unfortunate because the Periodontist seemed great and I was looking forward to working with him.

If you're looking for an amazing Dentist or Ortho Mark & Sue are amazinggggg . Sue did my braces…read moreback in 22-23' and I loved my teeth after . I recently lost my retainers and had a bit of shifting with my teeth and I needed a solution , Sue got me together quick !! & she will get you together too !!!. Thank you to this amazing staff !!!! 10/10 HIGHLY RECOMMENDED!!!!!!!

Second review. I had originally rated them two, then edited it to four. This is my last attempt at…read morea visit. It's 9:36am and my appointment was at 9:30. The building is still locked. I would like to be reimbursed for my 1.5 hours out of work and 10 miles driven for this appointment. This is a pattern with this dentist and I will certainly be finding a new one. Do not - I repeat - do not use this dentist if you value your time.

Dr Holtzman and the entire staff is awesome. They are very friendly and make you feel important…read moreand they truly care about you. Any and all of the procedures I have had done have been completed without any issues and they worked around my schedule.

I look forward to visiting the dentist along with her staff. They're always very friendly, patient,…read morekind, and well informed. Stephanie, my new dental hygienists cleaned my teeth. She was very funny and made sure I was kept at ease. I must say, Stephanie 's treatment was above and beyond any I've ever had and I'm 67yo. That's saying a lot! I drive bye a number of dental offices just to come here. I even recommend my wife get her teeth cleaned & examined here. She loves this clinic! This was my 3rd visit and I will be back!

Honestly I haven't been to the dentist in yrs for fear..of the last time I went stricker dental…read more was the first place I went..For me I was embarrassed at the condition of my teeth.. Dr duko made me feel human .like that didn't matter. He explained in depth. What was wrong and how we can fix it answered my questions..he is compassionate. And caring..I left feeling great about myself and the work that was Goin to be done ..... thank u doctor. For making a fear dissappear.....

This is a great office! The doctor and staff are extremely competent and very kind, caring people…read more Lauren has been cleaning my teeth for years and I love visiting with her and catching up with what is going on in our families. She is very gentle and thorough. Dr Stricker keeps up on current techniques and has helped keep my teeth in great shape for many years. He has very high integrity and only recommends procedures which are truly needed. I have been in the health field for over forty years and am very pleased with the dental care I receive from this practice.