I have been living In the area for over a year now and I always walk past this spot with the dog…read more Decided to finally check it out and I was not disappointed what so ever. The customer service was excellent. The atmosphere was chill and calm and cool. You need a place to decompress and just let some stress out and also at an affordable price, come here. I will be back. Update: I have been coming here on a weekly basis now. Thanks. For all you men out there, this place will decompress you. Give it a shot. It's amazing Update 2: if you plan to come here and hit on ppl, lemme tell you, you're gonna get what you deserve right back if you keep playing around. We don't play those games here. Have some respect for others. Just a fair warning.

I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

I've been to Lume more than five times now, and every visit has been great. The team is always…read moreprompt, and they take the time to customize each IV to what I need that day. The staff is experienced and knowledgeable, which makes the whole process feel comfortable and easy. I always leave feeling refreshed and happy. Highly recommend!

Needed an emergency IV drip to help with the post -holiday fatigue and Lume wellness was available…read more Easy to book and the ladies are wonderful and they all look amazing. They are like wellness Angeles lol. I love this place and I will come back to try out their other service. Thank you for the nurse that helped me , i forgot her name but since I had to wait awhile past my appointment time she hooked me up with an extra vitamin concoction to help with my migraine. Appreciate that cause it made this mamas self care day.

I really enjoying spending the full day here. I had some work to do; it was nice to hang out in the…read morecafeteria and common areas with my laptop while still relaxing. When work was done, it was easy to store it in the assigned locker room. Upon arrival, check in at the front and receive your wristband before walking down the hall to the gender-specific locker rooms. Wristbands are how you'll charge any/all purchases, included spa services. Halfway down the hall, there's signage requesting you remove your shoes. From that point on, expect to be barefoot (socks are okay; socks and slippers are available for purchase in the locker room) You're given a uniform when you enter the locker room. The locker rooms and pool/hottub area is clothes-free. Be ready for that. The body scrub was amazing! I still feel as smooth as a baby, nearly a week later. There are several saunas available to try, along with a meditation/nap room, oxygen room, and movie theater. Be ready to spend hours here. It's worth it.

UPDATE: No followup from Tony, the manager. The place has gone downhill. The level of service could…read morenot be worse. People shouting at you and interrupting treatments is exactly what you don't want in a spa experience. While the prices have gone up, the level of service has gone way down. I scheduled a scrub for 6:45. I was told there would be a 10 min delay, and to wait in the pools, but I was ready to get out of the pools... I was verging on pruned and overheated. I told the scrub scheduler that I was going to get some dinner and a massage and would come back afterwards for the scrub. She began bullying me, saying it was although it was her fault I had to wait, changing my appointment would throw off her entire evening schedule. I told her to stop trying to convince me of something I didn't want. I wasn't canceling; I was rescheduling for later. I was going for a massage and food, then I would return for the scrub. I left the locker room and went for a 1-hr Reflexology massage. Halfway through, a massage scheduler who was clearly sent to find me by the scrub scheduler came in shouting my number (that the scrub scheduler had given her) and blurting out times that I must pick for the scrub. It was unexpected, loud, disruptive to me and everyone else receiving a massage. The times she offered wouldn't allow me to resoak before the scrub, and I knew it would hurt. I picked the latest choice offered, 8pm, and she left. When my massage was over, I was left without any time to eat because the scrub scheduler made it that way. When I returned to the locker room, the attendant was shouting at me: TALK TO THE BOSS! YOU NEED TO SCHEDULE! 8 O'CLOCK! 8 O'CLOCK! I told her: "Stop yelling at me. She already had someone interrupt my massage to yell at me. I'm already scheduled. You need to stop." The attendant apologized. I went to soak for 10 min before the scrub, and it wasn't enough. I have abrasions from the scrub. When I was ready to leave, I attempted to do exactly that and walk out. But the scrub scheduler wanted to apologize -AND- she wanted me to accept her apology. I had zero interest in talking with her and made that clear. She got in front of me and wouldn't let me leave. So I walked past her and told her to leave me alone. Her behavior--faulty scheduling, bullying, sending another staff member to interrupt my massage to get me to commit to a time, her locker room minion rudely and loudly attempting to corral me into scheduling when I'd already done so, then harassing me when I was trying to simply leave--was completely unhinged and it ruined my night. I told her about the interruption during my services, and she only apologized more but wouldn't stop begging me to accept her apology. I yelled at her twice to leave me alone. When I got to the front desk, the manager, Tony, was not there. Justin took notes about the awful evening I had. I was not guaranteed and kind if follow up. I was charged the full amount. In the last 6 months, I've had multiple REALLY BAD experiences. Food poisoning from contaminated fresh fruit (don't eat the watermelon, and no: they never deducted it from my bill). Forty minutes after consuming only the cut up watermelon, I was puking in the trash can at the re-entry into the Women's locker room. You can still see the vomit splatter on the wall behind it months later. Then I was puking in the bathroom. Only watermelon and nothing else... very clear what the source of my sudden illness was. I was asked if i was ok once. At no time did a manager come to see me. Although I certainly did leave my number, no phone call from our friend Tony, the manager... unclear what he manages, though. Not Customer Service is what I can surmise. Another visit featured two massage staff without clients using the treatment room as their break room to loudly gossip and tell jokes while other staff had clients. This has happened multiple times, and sometimes they have addressed the masseur who's working on me, who then pauses to chime in, deducting focus and time from the service I paid for. What's the point of having a separate room with a door for treatments if they're noisy and not used for the intended purpose of a spa? Which I think is to relax. Not relaxing listening to other people's loud conversations. Likewise, the new PA system freaked me out. Hearing an unexpected and booming announcement in a male voice when you're in your birthday suit in a vulnerable setting is extremely jarring and not relaxing. My expectation on the Women's side is WOMEN ONLY. It's hard to relax when you are startled by something so unexpected and that makes you think you might not be safe. Although I've been going to King Spa for more than decade, I am not going back. Just terrible. Rude and aggressive staff. Ridiculous prices for the level of service. And multiple sanitation problems: cross-contamination of their food -AND- remnant vomit splatter on the wall. Super disgusting.

A one-of-a-kind experience in Chicago!…read more While visiting Chicago from out of town, I was lucky enough to discover Aire Ancient Baths, and it was easily a highlight of my trip. It feels like a speakeasy or a well-kept secret: there's no signage outside, so you almost have to know it's there. Even better, they're open until 11:30 PM, which made it a perfect late-night escape after a full day of exploring. Reservations are required, so be sure to book ahead. I did the 90-minute session and tried all of the different pools and spa experiences, from the salt room to the steam room, cold plunge, and the saltwater bath. Every stage was unique and incredibly relaxing, and the whole atmosphere is calm, candlelit, and unlike anywhere else I've been. I had a wonderful time and left feeling completely refreshed. Highly recommend for locals and visitors alike. I'll definitely be back the next time I'm in town!

SCAM SCAM SCAM SCAM…read more Use Caution when booking. I booked my reservation on May 23, 2026 for July 19, 2026 for my 11 year anniversary. Showed up and it was closed due to construction issues with the city. I received no email or phone call that it would be closed. Very embarrassing. I've called over 6x asking asking for a refund $720. Each time I've called it the same response "sorry someone from our management team will call you back". Nobody ever calls me back. I disputed the issue with my credit card company and AIRE responded to them saying that the service was complete forcing me to open another investigation with the city and having to look in legal counsel to take them to court. I am beyond frustrated. Never thought this is how they would do business. Apart of me feels that they lost so much business during the time they were "under construction" that they can't afford to keep the lights on let alone issue a refund. I would stay away.

I love it here. The tvs have Hulu and Netflix. Other places do not unless you sign in on your own…read moreaccount. Usually very clean. One time I saw hair in the shower. I love the eucalyptus towels. The price is affordable in comparison to other places (swthz or heal) . What I don't like is it's only 40 min and they don't have a parking lot or sno showers. Also cancelling the day before your contract renewed will not work. You will be billed for another month as another review claims. It's true.

I actually came here first through a yelp elite event but I have since been back to the Lakeview…read morelocation for a paid experience and wanted to leave a review! It was a super cold day outside, I had just gotten a text for $20 off my visit (which you can get off your first visit as well) and decided to take advantage. It's just the coziest, loveliest experience on a cold day or if you have any muscle soreness. You are in your own little room, there's a nice tv, everyone is so friendly. I cannot recommend it enough for an occasional escape especially now that winter is coming.

I love this place!! it was such a great find. It's hidden…read moreaway but once you enter the spa aroma hits right when you get out of the elevator. It the infrared sauna is so relaxing and its perfect during winter. The float tanks are so amazing , there is a small learning curving getting adjusted in the tank but that only takes a few minutes and then you can float away. The cyro therapy is also great , it goes by fast but it does help with neck and shoulder pain. Also the shampoo and conditioner in the showers in float tank rooms are verb and they smell so good. I would highly recommend all of the services here. The owners are super friendly and answer all the question you may have about any of services.

Very clean place. You immediately remove your shoes upon entry as they provide slides to wear. I…read morewas supporting someone else trying the service for the first time but the staff escorted me to the meditation room where there were comfortable chairs. There was water and tea available to guests and their guests. The music was soothing so waiting an hour was actually a pleasure.

This was a birthday gift from my mom. I finally had a chance to use it…read more Every part of my experience was truly flawless, from booking the appointment to the continued communication, to my check-in. Very welcoming and impeccable hospitality. You know you are in for a good time of relaxing. Followed the host to a locker room; assigned a locker with a nice waffle knit robe and comfy cushioned slippers. Changed into my swimsuit and waited on the sofa for the next step. Offered a few choices of a beverage. I went with the sparkling wine. Perfectly chilled, semi sweet and refreshing. My first experience was the halo-therapy room. (Salt) Very comfortable; lights out, nice glow, comfy blanket. I napped for about forty minutes. Soft knock on the door to escort me to the sauna. Given a bottle of water and a fresh towel. LOVED the heat in the sauna, not at all like the gym. It was HOT! I began to sweat right away. I enjoyed my water. I could feel the stress of the week leaving my body. Soft knock, times up. Next experience, steam room. Again, not like the gym, this steam was intense. I LOVED it. After fifteen minutes my time was up. Walked downstairs to the warm beer soak tub. Nice room, soft lighting. Fresh robe and towel, another water bottle, more sparkling wine and my own charcuterie board. I was encouraged to enter the tub naked so that my body could fully absorb the vitamin benefits of the beer soak. I did. Thirty minutes of soaking went by way too fast. I am fully relaxed. I may need a minute before driving home. There is also a twenty minute chair massage where if you are not careful, can fall asleep again. Hands down, a great way to destress.

I came here in July for My Birthday. I kept seeing this deal on Groupon and wanted to try this…read moreplace out. FYI Meter Street Parking is available. I had the most amazing time here. I was super early for my appointment so I waited in the waiting area. I was greeted with a warm welcome and was offered water and a chill glass of Prosecco Wine. The atmosphere is so calm and relaxing the moment I walked in the door. The serenity and peace was just what I needed to kick off my birthday. I started off with the halotherapy, followed by sitting in the sauna to sweat out all the toxics, after the steam room. The steam room is where my mind and body connected with pure joy. After it was time for my beer spa, when I walked inside the room. I was in an awe moment of a surprise. The room was beautifully lit with candles, there was a chalk board with a happy birthday message. Along with a small charcuterie board and more wine and water. It was such a luxurious and beautiful experience. This was one of my favorite places to come celebrating my birthday. I will absolutely come back to enjoy another Self Care Day. Great place to unwind, release stress and detox your mind body and soul.

Went here many times under old ownership. New ownership last year invited me to come and float for…read morefree. Great! I ended up buying a 3 pack to use in Jan 2024. I used 2 with my mom for her birthday late Jan 2024 and realized I still had one more float. Have tried to call the number listed but it says to text and hangs up. Sent a text and no response. Weird! Guessing they went out of business.

I did a float and Infrared Sauna sessoin at Chicago Wellness and it was such a lovely expierence…read more The facility itself is both very clean and relaxing. I can't recommend the float experience enough. It was my first time and it's absolutely something I'd like to do again. I have never been someone who has been able to really check out and fully meditate, however for the first time I found myself truly relaxing. My mind raced for the first 20 minutes and then I slowly found myself in this true state of calm. It was really nice and I recommend it to anyone who just wants to slow down and reset. It also was just a cool experience in general. It's PITCH black, I've never experienced anything like it. The sensory deprivation part of it was fascinating and just the feeling to float like that. The staff was great. Really helpful with questions and welcoming. I would really recommend it, I was so pleased!

I like the beautiful spa in West Loop. The customer service is good and my swedish massage was…read moregreat! The spa is slightly pricey but they offer memberships that may be better value for money. Overall good experience and I plan to be back when in the area.

Seriously one of the best massages I've had, and I get massages 2-3 times/month…read more Maria was delightful and absolutely amazing! During your first visit, you'll be given a tablet to detail your preferences, including pressure, talking or not during the service, and desired scent (there's a tablet with samples). You're then taken to the locker room where you get a robe and sandals - one of the few places that has sandals based on size and not one size fits all! After choosing a locker code, go through the door to the relaxation room, with plush couches and complimentary tea. My massage lasted the full 80 minutes. Tips can be made by scanning individual Zelle cards at the front desk. Highly recommend!

Jim and Alex replaces my Thermasol Pro steam unit. They where courteous, thorough , took the time…read moreto explain the updated controls, overall 100% customer satisfaction. Alex even went out of his way to give tips on what essential oils to use and where to dispense. I highly recommend them to anyone wanting to purchase or replace their steam, sauna or spa. Thanks Guys!

The power went out this afternoon at my house for just a split second. Shortly after I heard a…read morenoise and couldn't figure out what it was. Half an hour later I discovered that my Mr. Steam shower was on in an upstairs bathroom. I quickly shut it off, and called the vendor in California. They told me I needed to call a local supplier and suggested America's Steam Sauna & Spas. Even though it was after 5 o'clock, Jimmy answered the call on the second ring. He was very kind and waited while I climbed into the attic to locate the information on the unit. He walked me through what needed to be done and was absolutely incredible. I can't say enough about his professionalism, integrity, and knowledge base. Thank you!