Following the recent rains we've experienced I discovered a few ants in the last day or so, but I…read morewas horrified to walk in my kitchen last night to the sight as I flipped on the lights! I called Louis this morning and he & Jake were at my home within the half hour. They immediately went right to work and reassured me of how effective the treatment would be. Louis is so personable, so respectful and knowledgeable. Although I detest anything that crawls, I am to elated to know Louis as my Mr. Pestman!

The owner is knowledgeable, helpful in finding a solution, and fairly priced. I'd reach out to them…read morefor all my pest control needs.

Been using this company for pest control for several years. Great service, friendly people, and…read moreexcellent prices. Highly recommend.

I am impressed with these folks. To begin with, availability and flexibility is great. I called…read moreon a Tuesday afternoon and they had availability on Wednesday. I needed to wait until the following Friday afternoon - no problem. They work with you. Our technician, Mike, was very friendly and happy to go through the treatment process in detail. He explained how the different chemicals work, what to expect, and to call with questions after the visit. He is very conscientious and polite. Great job!

They get you into a contract and then charge a large fee for you to cancel. I tried to cancel and…read morethey said it would be a $250.00 cancellation charge! In the meantime, they charge every month whether they provide any service or not. I've now learned all the things that my contact does NOT cover -they try to sell you additional services. Using them has been a huge mistake. I wish I had been warned.

Have used this company for home bi-monthly maintenance since our home was newly built 7 years ago…read more They have been so professional and informative for the bugs in this area. We haven't had any problems with any bugs spiders, ticks, fleas. The occasional ant hill will pop up in the back yard, but they will come out anytime between service times if I think it's getting out of hand! Thank you!!!

Joson did a great job, he listened to my concerns since we have a new puppy who eats everything, so…read morehe did what I asked when treating our home. He was very pleasant and professional.

Christopher was my technician and did an absolutely fantastic job. Any questions I had he answered…read morewith a breeze. Definitely will be highly recommending Brooks Pest Solutions!

Excellent prices, explained the services well, prompt, courteous, have not seen any bugs since…read morepreventative was applied 2 months ago.

Can't say enough positive things about this locally, family owned company! They are the most…read morefriendly people and truly care about their customers!

So, thank you Terminix in Lubbock. I didn't know that scorpions were going to be an issue when I…read moremoved here.... til I got stung!... I called Terminix after seeing my 3rd scorpion in less than a month. They were able to come out the very next day. The tech, I'm pretty sure his name was James was very professional , thorough and knowledgeable. They also give a 30 day guarantee on their services. I feel pretty confident that the only scorpions I will see i the future are dead ones, and that is creepy enough for me!

Have used them several times and they always impress me with their professionalism. 100% satisfied…read morewith these folks!

Loved D's and their customer service but Bug Out transition was an absolute mess. They came once…read moreand then continued to schedule appointments for me with no communication. I would get a random autocall at the end of the week that they were coming Monday with no way to contact them. Usually they didn't come, sometimes a person would text or call they were coming while I was driving to work and I'd have to explain all of this again. After almost 2 years of getting no help locally stopping the calls they sent me an overdue payment notice for a service that neve happened. I called their national and had myself completely purged from their system. Never again, use Rustys.

I am not one to leave many reviews - I however have been very frustrated. I was charged for a…read moreservice I was not present for - and keep calling to be refunded. They offered a reduced rate to come finish the service. I accepted. Then they charged me an additional full-price for the make up service! I've tried three time to get this refunded, but no one seems to be on the same page. They keep saying it'll be fixed, and then it gets worse, and I call again - rinse, repeat. The manager is supposed to take care of it next, I certainly hope they do - I don't think I'll be returning to this service otherwise - perhaps not even then. It's a shame, becuase they are all very nice people that I've interacted with. But I don't know what else to do except save someone else from experiencing the frustration I've felt.