Beware of post-cancellation charges and unresponsive billing support…read more I signed up for Spaces Santa Clara because the workspace itself looked great--clean design, solid Wi-Fi, and a personable front-desk team. Unfortunately, everything unraveled once I decided to leave. Clunky, confusing cancellation: Finding the cancellation option on the Regus/Spaces member portal felt like a scavenger hunt. It's buried under several sub-menus, and the wording is anything but clear. After far too much clicking around, I finally submitted the request and even received written confirmation. Still charged--twice: Despite cancelling, my card was hit with charge in back-to-back months. I emailed billing support immediately and looped in a regional manager. Aside from automated "we've received your request" replies, there's been radio silence--no timeline, no accountability, no refund. Bottom line: The workspace may look polished, but their backend systems and customer support are anything but. If you join: Screenshot every step of your cancellation. Monitor your statements like a hawk. Be prepared to chase down refunds on your own time. Until Spaces Santa Clara (and parent company Regus) streamline their cancellation flow and fix their billing follow-up, I can't recommend them.

Update: THEY ARE…read moreSTILL CHARGING. Once you give them your credit card number, they will go and charge it up. They'll run you around in circles, tell you to do this to cancel, do that to cancel, and you can do everything they tell you to do and get all the confirmation emails. A week later, still charging. How does the billing work? My first visit was just over 60 days ago and they've now charged me for 4 months of billing cycles. Do you have to pay 2 months ahead now? 100% contrary to what the guy that gave me the tour explained. I came in for a free visit and walk through. Walk through was pretty basic, just showed me the tables and benches that were available for use if you didn't have a private office. At this time, the rep explained that I can sign up now for a prorated rate (three weeks of the month left) and that I will NOT BE CHARGED UNTIL A MONTH AFTER (after three weeks), so I have a chance to try it out and cancel. At this time he also advised to go on auto pay because missed payment will TERMINATE the agreement and I will lose access. So to avoid disruption, go on autopay. Okay, so I take him at his word and sign up. I was kind of wondering what now, I visited once but it was pretty loud, no better than a cafe. I noticed the next month that an auto pay had be rejected and cancelled from them. I didn't think it was very good value, and I didn't get anything out of the experience but some noisy tables. Nothing to explain how anything worked, do I need to sign in? How much of the facility is off limits for the membership? I don't know, so I thought it best to let it TERMINATE PER what the rep had said. Fast forward another month and I get an email from their sales rep, finally contacting me to see what my needs are. I was surprised, the guy I spoke with stated that cancelled payments would terminate the agreement. So I put in a complain, this person Mary says its not her deal and that I should cancel. So I cancel and she forwards me to another person. Speak with them, and this person doesn't see an issue because he notices I just cancelled with them recently. I look back, my credit card had rejected their payments because they've tried to charge nearly 3 months of membership fees within a 4 week period! Not only was the prorated monthly get charged, they charged another FULL month's of membership a week after, and tried to charge another full month's of membership just a few weeks after that. THEIR BILLING PRACTICES FLAG YOUR CREDIT CARD AS SUSPICIOUS ACTIVITY. And I also find out they've eventually did get their money. Only response by Justin Wilson who I spoke with, is that these are their terms and they can't help with something they didn't know about. Well, they know about it now, and still, nothing helpful. I have expressed that I am still unclear on their terms of billing. They refuse to be helpful, so did I pay for 3 months? When does the billing term end? Do I still get to visit? Or are you going to return the money?

The Satellite Sunnyvale is a wonderful place to grab a coffee and work. I initially found out about…read morethem through a meetup event where they offered a $5/Friday promotion. I am so happy I checked out the place. I stop by once a week when I'm having a flex day. I try not to tell too many people about how awesome Satellite is, because I know it'll get too much interest, but they've impressed me and truly deserve a great review here! Here are some of my thoughts in bullet format: * They'll accept your mail + packages and deliver to you, depending on plan. * Super friendly, kind, personable and jovial staff. Aly and Anne are the bee's knees! * 20% off education discount * Different plans according to your needs or budget. You can get a private office, a dedicated desk, a cafe membership (this means you find an open spot), or just join for the day. You can also get a la carte services, ie rolling filing cabinet, book conference rooms, etc. * Decent kitchen area with free Starbucks brand coffee. Plates, utensils, glasses, napkins etc. They have two large fridges and a microwave. * Clean! This is not your average dingy coworking space with half-empty coffee cups everywhere. An OCD'ers dream! Their cleaning crew is fantastic and keeps the place looking great. * Relatively quiet; great for concentration & hours of focus. The decibels never get to an obnoxious level. * Community & holiday events, mainly centered around food :) * Dozens of great restaurants, just downstairs on the main Murphy Ave strip. * Great coworkers including designers, developers, startup teams, founders, authors, creative directors and nice people of all stripes. Just a great place to network and learn from others. All in all, a great environment for remote workers, consultants, and anyone who is feeling boxed-in in their home. As a longtime Yelp Elite, I highly recommend Satellite! Come check them out any weekday from 9a-5p.

Ann, the manager at the Sunnyvale office, was a pleasure to work with. She did her best to…read moreaccommodate me and answer all my questions when I was in need for a co-working space. While the space is not that large has comfortable working areas that are bright and welcoming. Ann also makes the space welcoming by being approachable and by sharing special treats. I do wish there were more soft areas ie couches for lounging however the out door patio sort of makes up for that. I loved stepping outside eating my lunch on the patio and overlooking the lively downtown.

I've had my office at Wave Tech Center since April 2021 and my experience to date has been far…read morebetter than expected: 1. The lease process was flexible and fast - I even upgraded my office within a few months - the process took milliseconds. 2. All of my requirements were met without any hesitations. 3. The location is in Sunnyvale; quiet, clean, safe, and no congestion. 4. The building is quiet, very clean, newly remodeled, easily accessible, secure, and safe. 5. Plenty of free parking. 6. Clean bathrooms and Kitchen. 7. Conference room availability. 8. Way more cost effective than any other CoWorking facility. 9. Management are kind and courteous.

Great price and location! Offices are bright and spacious. Place is quiet with friendly neighboring…read moretech companies. Building is well maintained year round. Also very close ( walking distance) to Caltrain and Costco

You know how some of these rent an office space places are musty and noisy and the reception staff…read morea little surly? Not here. The offices are clean and well appointed., something you'd be proud to have a first meeting in. The staff is pleasant and helpful and the office we were in was quite spacious. Wired internet access is included but Wireless has a small fee. I generally use this type of space for client meetings or business retreats. I'll use this location again!

The staff here is exceptional! Very welcoming, helpful and they go above for clients and guests. I…read morehighly enjoy the sense of community and all the member events.

Power went out for a couple hours so went in with a day pass. Perfect for what I needed - clean…read moreand quiet space to work, with free beverages. Will be back if I ever need work space again.

When headed here, enter "Moon Space" into your GPS. That way, even if you miss, you'll land…read moreamongst the "Star Space". Star Space is a WeWork-like concept that is oh so much better. Pre-COVID, I would avoid a one-hour long commute to work on occasion as my employer partnered with Star Space as a remote working location for their employees. There are numerous working environments (some formal, some informal, and also includes an outdoor patio that has WiFi connectivity) that are all set up with external monitors and peripherals. The printing is fast and there are conference rooms that can be reserved in advance for a small fee. There are sometimes community events meant to bring together those using the co-working space to get to know each other and exchange ideas. Post-COVID, they have aligned with proper precautions for the county and I feel completely safe working from there. There is a key fob that you can use during and after-hours, truly making this workplace accessible 24/7. Their kitchen is also fantastic. It is usually stocked with many single-serve type items (think cheese, hummus, pickle pouches, fruits, trail-mix type snacks, and beverages galore). Microwave, kitchen, and non-stop coffee. (There is oddly a premium coffee machine up front that I have NEVER seen been used as they charge a fee. This seems like it is a waste and should just be made available for users to make their own coffee.). Lunch is usually via a group DoorDash, but I find it easier and cheaper to often order separately and have it delivered to the the front door. All-in-all, Star Space is a wonderful co-working space that allows me to work outside the distracting environment in my own home, but not having to commute to my regular workplace or to another distracting environment like the library or coffee shops. They have great receptionist too. Highly recommend!

Absolute fraud of a business. I went overseas for a short amount of time and I think the company…read morewent bankrupt or something. They spontaneously started charging more than 2x what was written in my contract and all contact lines disappeared. On their shitty website, there is also no way to delete a payment method or cancel your contract. I found some contact for this guy and he said he hasn't worked there in a while but still receives their emails and told me to get out as soon as possible. I've been completely defrauded and my card issuer has had to put a stop payment on this business. Fuck them.

This is probably my favorite Coworking space around the Bay Area. The owners are super friendly and…read morethey help you anyway that they can. All spaces are renovated and fun. They have amazing event spaces as well as offices. I have been with them since Oct. 2018 and I would recommend without reservations their service and spaces. Location it's great in the middle of Santa Clara and it's super easy to go around! You definitely should check it out of your are looking for an office space or event space!

This was the first time I've ever worked from a WeWork location! It was actually pretty nice, very…read morespacious and clean, plenty of places to work varying from private rooms (which cost more), couches, booths, etc. and there was actually 2 floors I visited. The 6th floor is the main area but it didn't have phone booths to take meetings so I went down to the 5th floor which was amazingly empty. There was complimentary coffee and assorted teas, and I appreciated the sustainability efforts with the mugs. I would have given this location 4 stars if it wasn't for the parking costs. WeWork doesn't validate your parking garage ticket so it was $1.50 per 15 minutes with a maximum cost of $22/day. So if you pair that with the cost of the WeWork, $57 to spend a full work day here is a little costly.

Would like to have a goods rating here, but can't. Been requesting information for 8 weeks on an…read moreoffice space. No one calls back. Walked into the front desk twice to get information twice now. Each time Amber and Samantha were equally unhelpful. Took my name and contact information and promised that "Dana" would get back to me. She hasn't. And they cannot provide any way to contact "Dana". I really dislike when companies put well-meaning people at the front of a bad customer services process. That's what's happening here. Makes me wonder how bad the experience would get if something went wrong with billing or access.