Very silly / dysfunctional process and Terrible & disrespectful attitudes from the receptionist &…read morebuilding management - they expect host of hackathon to come out and get every single person from the door who attends a hackathon and look down to guests. Last hackathon I went to in the city has 100 people, not sure how does that work in reality - the checking in process they insisted makes no sense for large event. The overall attitude is rude receptionist & managers looks down to guests and talks with a arrogant attitude like managing the door is the same as they developed AI themselves - but reality they could not event figure out a simple process works for people to attend event hassle free. Almost got literally stuck at the door while the event is only a few meters away from me unless they force the host to come out and get me. Absolutely Ridiculous.

PlugNPlay is an amazing place of brilliant minds building amazing things!…read moreThe outdoor patios are amazing places to work and meet others...as are all the massage chairs. The food is great and priced well too. They check all the boxes. After 4 or 5 months of working inside PNP...it has been an honor & privilege to have our RepSheet.ai in their Sunnyvale office.

Beware of post-cancellation charges and unresponsive billing support…read more I signed up for Spaces Santa Clara because the workspace itself looked great--clean design, solid Wi-Fi, and a personable front-desk team. Unfortunately, everything unraveled once I decided to leave. Clunky, confusing cancellation: Finding the cancellation option on the Regus/Spaces member portal felt like a scavenger hunt. It's buried under several sub-menus, and the wording is anything but clear. After far too much clicking around, I finally submitted the request and even received written confirmation. Still charged--twice: Despite cancelling, my card was hit with charge in back-to-back months. I emailed billing support immediately and looped in a regional manager. Aside from automated "we've received your request" replies, there's been radio silence--no timeline, no accountability, no refund. Bottom line: The workspace may look polished, but their backend systems and customer support are anything but. If you join: Screenshot every step of your cancellation. Monitor your statements like a hawk. Be prepared to chase down refunds on your own time. Until Spaces Santa Clara (and parent company Regus) streamline their cancellation flow and fix their billing follow-up, I can't recommend them.

Truly appreciate the great service of Ali, Cheri and Savannah. Excellent customer service!read more

Ann, the manager at the Sunnyvale office, was a pleasure to work with. She did her best to…read moreaccommodate me and answer all my questions when I was in need for a co-working space. While the space is not that large has comfortable working areas that are bright and welcoming. Ann also makes the space welcoming by being approachable and by sharing special treats. I do wish there were more soft areas ie couches for lounging however the out door patio sort of makes up for that. I loved stepping outside eating my lunch on the patio and overlooking the lively downtown.

The space is pretty basic, nothing special. The location is great. Lots of stuff walking distance…read more They provide a free one day pass, so it was nice to check it out to get a feel for the space, day rate is $35. The kitchen is equipped with some basics, plates, mugs, glasses, utensils and coffee w/creamers. No tea for some reason. I didn't get a good feel for the place. It was unclear who actually works for the space. The girl working here eventually greeted me, though she seemed far more interested in texting, chatting and watching videos and was annoyed with my rude interruption. When I asked for the rates, she just pointed at a piece of paper, couldn't be bothered to actually have a conversation with me. She didn't tell me anything about the space, just told me to grab any desk that's not reserved. Shortly before 3pm, a sign went up on doors stating that they will be locked until 9am Monday (was here on a Friday). When a guy got locked out and was let back in, the members rolled their eyes and said that "All doors get locked when she leaves".

My co-founder signed our small business up for a business accelerator run by the Dojo. I was a bit…read moreskeptical, but I ended up really enjoying the experience. The accelerator had a wonderful sense of camaraderie and was a supportive environment in which to learn business essentials, and to learn from each other. Outside the accelerator program, the Dojo is a really friendly, grass-roots environment in which people can hang out, do work, and share ideas, and the people in charge of it are very passionate about it. (As an example of it being a friendly place, one of the regulars there impromptu-shared delicious bacon sandwiches that he had just barbequed.) I've grown very fond of it.

I like what Hacker Dojo has to offer. It's a fair coworking space with access to conference rooms.read more

After leasing an office for over a decade in a small office complex, I decided to go with a short…read moreterm lease with Regus at Techmart. Techmart has a high profile Silicon Valley history and is a very nice design as high rises go. There is a center atrium where you can look up all 6 floors and is very cool indeed. During my lease period a café with a generous seating area on the first floor was completed and appears to be doing quite well. The Regus lease space is very well maintained and Sherif, the local manager, handled my transaction swiftly and professionally and he is a nice guy to boot. The support staff, Adam and Elizabeth manage the front desk and the day to day operations. They were both good natured and nothing but accommodating and professional during my stay and always assisted me when I needed something. When it comes time again to rent some space I will be contacting Sherif first.

I'm a user of Regus office in CA, Santa Clara - Techmart Center. I found there were multiple…read morecharges in the past months, through March-2020 to November-2020, on my regus bill that I have difficulty to understand. They are named as "Postage and Franking", and sometimes as "VO weekly mail forwarding". I contacted the customer service of this subsidiary- Techmart Center and they told me that "When you begin your agreement, you are automatically enrolled into Weekly Mail Forwarding." I read through the agreement and I could not find any term that are related to such "weekly mail forwarding". And I have only agreed to pay for 89.1$ per month, while each month they charged me 20$ more for nothing! They charged me the service I have never subscribed for and refused to give me a refund. The center manager Matt Flores has promised to get me a refund, however, he later said due to no response from the billing department, he could not help. Interestingly, when I talked with the billing department, the same excuse--- only center manager is the right person to resolve this. Yes, they just pass the buck to each other. More funny, after numerous communications with the account help desk/billing department, they said because I did not manually opt out for the "mail forward service", it is a valid charge. Who would be able to opt out of a service which was enforced secretly by the merchant? During the COVID-19, everybody was WFH and there was little service provided by Regus. I just used it as a mailbox for my small business and I went to pick up my mails in person. In addition, they lost one important mail from IRS, which dramatically slowed down my business progress. Their billing department is difficult to reach through the phone as they always say they are busy with other customers. One more caveat I want to point out for any new customer: When you sign the agreement with them, please cancel their auto renewal agreement ahead of time, cuz once your agreement is auto-renewed, you are stuck with them for another year! You have no chance to get out of the contract as they do not allow cancelation. You gotta pay for another year of service fee no matter what! Only one exception applies: that you can show proof of bankruptcy. Last reminder: STAY AWAY FROM REGUS!

My experience with Regus was awful from the start. Their sales team completely misrepresented what…read moreI was getting -- I was promised a certain workspace and service level that never matched reality. When I asked to end my membership right after signing, they flat-out refused and kept trying to lock me into months of payments. They love to bury you in hidden fees, scripted customer-service replies, and policies that make it impossible to leave without losing money. Even returning a simple access card becomes a drawn-out process designed to squeeze a few more dollars out of you. This company thrives on confusion, not customer care. If there were an option to give zero stars, I would. Regus is the definition of corporate greed dressed up as "flexible workspace." Avoid at all costs.

Great staff - This Regus location has exceptionally helpful staff, they are always available to…read morehelp you. Great amenities & Good location - this office space has everything that you need.

My first time at SVI Hub and I've gained sooo much on my first visit! Met with the CEO Serdar, a…read morenice gentleman welcomed me and answered all my questions very professionally!! They host great events, bring really cool people from across the world. Education is top notch as they brought someone from Stanford to teach us on sooo many things. I would definitely come here again for soo many perks. They offer professional workspaces and plenty of resources for you to succeed.

SVI Hub is a real gem in Silicon Valley. I attended a Founders breakfast meetup and the turnout…read morewas spectacular. I was blown away by the Founders and the presenters also offered great advice and wisdom. This coworking space is not just an office space, they offer so many resources, networking opportunities, meetups with delicious food, business development, an innovative community and even offer classes/workshops. Thank you SVI Hub, Serdar & Staff! I look forward to visiting more often.

I have leased an office or offices at times, here for the past 8 years. I came across this place on…read moreCraigs List when having to relocate to Sunnyvale from Oakland. I was happy to find a place with a decent rent rate. Especially for the location. I was surprised that it was affordable being in such a good location. Over the past 8 years I have been pretty satisfied with everything. It is very easy to use the conference rooms for meetings and I have even had some live sales from a conference room and that went well. Then I leased a larger space that has a separated room which I use for my sales. I have read some of the other reviews and yes there has been a turnover of the building managers over the years, but the current manager has been here for quite some time now and is doing a great job, thanks Chris for always meeting the needs I have had and brought to your attention. He has always been available when I have needed to reach him, and he does get on the matter right away. There is plenty of parking for myself and my customers, and the place is very nicely decorated and brings a calming sensation with the nice color scheme. Rents have increased some since I have been here but not much compared to other office buildings that I have looked into. So I am happy to be here and I appreciate being treated well by the management and higher ups here as well. The past year or so to owner(s) have brought on security at night, that is a big plus since I work alone and I have 24/7 access to my office and need it since I have to work late a lot of nights, so having a security person on site makes me feel very safe when I have to leave in the middle of the night. There is always upkeep and repairs that need to be done and can be an inconvenience at times but that will be anywhere and everywhere. This is not a new building, so it comes with the territory. If you are looking for an office in a good location for a decent rate, look here, there are lots of different size offices and that is a plus.

Professional My…read moreprofession demands prompt access (read:internet connectivity and international dialing) and I found the business center here exactly to my tastes. The staff were prompt and professional.