Beware of post-cancellation charges and unresponsive billing support…read more I signed up for Spaces Santa Clara because the workspace itself looked great--clean design, solid Wi-Fi, and a personable front-desk team. Unfortunately, everything unraveled once I decided to leave. Clunky, confusing cancellation: Finding the cancellation option on the Regus/Spaces member portal felt like a scavenger hunt. It's buried under several sub-menus, and the wording is anything but clear. After far too much clicking around, I finally submitted the request and even received written confirmation. Still charged--twice: Despite cancelling, my card was hit with charge in back-to-back months. I emailed billing support immediately and looped in a regional manager. Aside from automated "we've received your request" replies, there's been radio silence--no timeline, no accountability, no refund. Bottom line: The workspace may look polished, but their backend systems and customer support are anything but. If you join: Screenshot every step of your cancellation. Monitor your statements like a hawk. Be prepared to chase down refunds on your own time. Until Spaces Santa Clara (and parent company Regus) streamline their cancellation flow and fix their billing follow-up, I can't recommend them.

Truly appreciate the great service of Ali, Cheri and Savannah. Excellent customer service!read more

This is a late review, I have been wanting to send for a few months now. There is one customer…read moreservice member that really stood out and that is Maveric. She always smiling and pleasant. Very friendly, and whenever we place a request she is on top of it and addresses all our concerns. It's too sad that today is her last work day. On behalf of A-Z Driving School we wish Maveric all the best in her future endeavors. Wassim Yassine A-Z Driving School owner

Regus completely scammed me. Their sales guy lied straight to my face about what I was signing up…read morefor -- promised one thing, gave something totally different. When I tried to cancel, they refused and acted like I was trapped. Hidden fees everywhere, no help, just cold robotic responses. Feels like a shady, soulless company that preys on customers. Avoid Regus at all costs. You'll thank yourself later.

I have just completed my 4th year renting an office at Premier Workspaces. The best things about…read morethese offices are the services. Plug and play internet, great coffee and break room, beautiful conference rooms, shredding service, and last but not least, the friendly and very competent staff. I am very pleased with the new manager. There has been a lot of turnover and Anjanette seems to connect with clients very well. She deals with issues in a very competent and quick manner. I plan to be back net tax season. L. N

I reported a concern with regard to scheduling the conference room after hours. I've got a call…read morefrom the Regional Manager Mauricio and I was impressed how quickly he handle and resolve the situation for us. He's friendly and very accommodating. I love the Premier building and facility and now I love it even more that there's someone who truly cares for the need of their tenant. Thank you!!

Great customer service & front desk. Great communication from corporate when I needed it. IT…read moresupport is sufficient. I would dock a star because cell service sucks in the internal offices and the wifi calling is kinda spotty, but they deserve 5 stars, so it's a FYI instead.

Regus also hosts networking events for clients to gain new connections, eat some good food and…read moredrink a beer/glass of wine.

I don't know what it's like on the inside but this is a huge campus! Definitely a good place to…read morepractice driving with your teens. I drove around the entire campus from one end to another and behind building 10/12 there's a little area with lots of bushes. Saw that people had set makeshift cat huts for the strays and feral cats that roam there. Very compassionate workers working there. I thought that was very nice and kind of whoever did that for them.

Wow. This is such a nice building and great place for Cisco to host meetings. They have a mini…read moreCisco museum and lots of widgets to look at. The Cisco polycom system is built on AI so if you talk the camera follows you. It's a little spooky or some would say annoying. The catered meals are excellent and the rooms have fridges inthem for drinks which are stocked. Out in the waiting area / hallways is tech galore to include a VTC with the CEO. Wow that's an open door policy. They place has Peet's coffee too and infused water. Great place to work.

This place is a complete JOKE. We had a warehouse space…read morethere for 3 months and could not stay any longer. 1st - The place is ABSOLUTELY DISGUSTING. To the point we could not use the bathroom. They don't maintain the common areas and you have to deal with bad smells, the worse for me is the bathrooms, you can't use them without gagging. 2nd - The units are VERY FAR from the parking lot. Not worth it the price you pay for not being able to park close to your unit. You think that's not a big problem until you see yourself doing MULTIPLE trips to transport your stuff. 3rd - The person responsible for answering you takes forever to return a simple email. He simply takes forever to do anything. Zero professionalism, 100% lazy. 4th - We moved out and left two pallets by the dumpster, that was FULL! We could not throw it inside the dumpster because it was FULL. AGAIN THE DUMPSTER WAS FULL! We were left with no choice. They charged us $300 for two pallets. No calls asking us to come and get the pallets. Even mentioned they saw in the cameras. And? IDGF you saw it in the cameras. If you look the camera with attention you can find multiple DISGUNTING THINGS ABOUT YOUR PLACE. SCAMMERS!

The place has taken a turn for the worse since new management has recently taken over. They have…read morebeen treating their tenants like a bad regime has taken over with unfriendly business rules. The management has been taken pictures and reporting violations that were not clear in the rules. It has became very unpleasant working at this place. It hinders over 65 businesses who have been trying to grow here. I forewarn all new tenants that this once thriving and warm work environment has become a stormtrooper death star.

Absolute fraud of a business. I went overseas for a short amount of time and I think the company…read morewent bankrupt or something. They spontaneously started charging more than 2x what was written in my contract and all contact lines disappeared. On their shitty website, there is also no way to delete a payment method or cancel your contract. I found some contact for this guy and he said he hasn't worked there in a while but still receives their emails and told me to get out as soon as possible. I've been completely defrauded and my card issuer has had to put a stop payment on this business. Fuck them.

This is probably my favorite Coworking space around the Bay Area. The owners are super friendly and…read morethey help you anyway that they can. All spaces are renovated and fun. They have amazing event spaces as well as offices. I have been with them since Oct. 2018 and I would recommend without reservations their service and spaces. Location it's great in the middle of Santa Clara and it's super easy to go around! You definitely should check it out of your are looking for an office space or event space!

Terrible experience, I paid the fee for a startup meetup at this place and looks like they need…read morebunch of access codes to get in and they never bothered to give any instructions about getting the access codes and any contact number. I drove all the way in traffic after work for about an hour just to find out I have to drive back as there is no one downstairs to get me in. The worst experience I could imagine, they didn't even Care to provide any instructions on getting to their floor. They need access at every step and I don't have any access codes neither anyone to assist me with that

Founders Floor is on 1st Street near the corner of Santa Clara street. I like their large open…read morespace area up on the 5th floor. Found it featured on T3's LaunchSpace West site. Stopped in after checking out Nextspace and Tech Shop (all farther down the street). First Fridays of the month are free and desks go for $200 a month.