Nice space, but one of the two front desk women is rude and dismissive. She's the one with two-tone…read morehair.

My company needed a meeting space while we were in town for a convention. Suman and her team were…read morevery accommodating and very supportive to our constantly changing needs. I will highly recommend this location and the team for anyone looking for a place to be in San Jose.

I was in need of a private office space for the day for a couple of Zoom Meetings and Conference…read moreCalls. I had a great experience. Everything I needed or requested met my expectations which were a private office kind of far from everyone else hehe, table space and the time was flexible. They had a kitchen area with coffee and tea and chip bags. Office was clean and spacious and I had a window office which was nice. Price / Fee is reasonable and worth it:) I totally recommend Novel Coworking. I plan on coming back in a couple of months. Side Note: The Area Sales Manager - Rachel Quinto is my Cousin :) great customer service too - Thanks Preston for welcoming me. Thanks again Novel Coworking.

I was recommended to use this place from my colleague and i'm glad he did! The place was such a…read morecomfortable and relaxing atmosphere at the same time an amazing efficient area. I tackled some much of my work load I actually finished early. I was doing research about cryptocurrency, and I will go here every morning to look up different stocks in different ways to buy and sell. I learned a lot from working in this area, because it's really quiet, and I'm always in the zone while I'm working here. This is a good office space, and I'm so grateful are utilized it correctly and properly.

I rented at SVBC for more than a year during COIVID pandemic. Greg and the staff are very helpful,…read morethe place is bring with enough parking spaces. They have two conference rooms that I used often. Highly recommended! Ahmad

Beware of post-cancellation charges and unresponsive billing support…read more I signed up for Spaces Santa Clara because the workspace itself looked great--clean design, solid Wi-Fi, and a personable front-desk team. Unfortunately, everything unraveled once I decided to leave. Clunky, confusing cancellation: Finding the cancellation option on the Regus/Spaces member portal felt like a scavenger hunt. It's buried under several sub-menus, and the wording is anything but clear. After far too much clicking around, I finally submitted the request and even received written confirmation. Still charged--twice: Despite cancelling, my card was hit with charge in back-to-back months. I emailed billing support immediately and looped in a regional manager. Aside from automated "we've received your request" replies, there's been radio silence--no timeline, no accountability, no refund. Bottom line: The workspace may look polished, but their backend systems and customer support are anything but. If you join: Screenshot every step of your cancellation. Monitor your statements like a hawk. Be prepared to chase down refunds on your own time. Until Spaces Santa Clara (and parent company Regus) streamline their cancellation flow and fix their billing follow-up, I can't recommend them.

Update: THEY ARE…read moreSTILL CHARGING. Once you give them your credit card number, they will go and charge it up. They'll run you around in circles, tell you to do this to cancel, do that to cancel, and you can do everything they tell you to do and get all the confirmation emails. A week later, still charging. How does the billing work? My first visit was just over 60 days ago and they've now charged me for 4 months of billing cycles. Do you have to pay 2 months ahead now? 100% contrary to what the guy that gave me the tour explained. I came in for a free visit and walk through. Walk through was pretty basic, just showed me the tables and benches that were available for use if you didn't have a private office. At this time, the rep explained that I can sign up now for a prorated rate (three weeks of the month left) and that I will NOT BE CHARGED UNTIL A MONTH AFTER (after three weeks), so I have a chance to try it out and cancel. At this time he also advised to go on auto pay because missed payment will TERMINATE the agreement and I will lose access. So to avoid disruption, go on autopay. Okay, so I take him at his word and sign up. I was kind of wondering what now, I visited once but it was pretty loud, no better than a cafe. I noticed the next month that an auto pay had be rejected and cancelled from them. I didn't think it was very good value, and I didn't get anything out of the experience but some noisy tables. Nothing to explain how anything worked, do I need to sign in? How much of the facility is off limits for the membership? I don't know, so I thought it best to let it TERMINATE PER what the rep had said. Fast forward another month and I get an email from their sales rep, finally contacting me to see what my needs are. I was surprised, the guy I spoke with stated that cancelled payments would terminate the agreement. So I put in a complain, this person Mary says its not her deal and that I should cancel. So I cancel and she forwards me to another person. Speak with them, and this person doesn't see an issue because he notices I just cancelled with them recently. I look back, my credit card had rejected their payments because they've tried to charge nearly 3 months of membership fees within a 4 week period! Not only was the prorated monthly get charged, they charged another FULL month's of membership a week after, and tried to charge another full month's of membership just a few weeks after that. THEIR BILLING PRACTICES FLAG YOUR CREDIT CARD AS SUSPICIOUS ACTIVITY. And I also find out they've eventually did get their money. Only response by Justin Wilson who I spoke with, is that these are their terms and they can't help with something they didn't know about. Well, they know about it now, and still, nothing helpful. I have expressed that I am still unclear on their terms of billing. They refuse to be helpful, so did I pay for 3 months? When does the billing term end? Do I still get to visit? Or are you going to return the money?

Founders Floor has been a great tool for my startup. Not only that they have a huge resource the…read moreneeds that I never thought I needed plus the ones I did. The working mentality there is what is needed to succeed and feed off of from the other companies present. There are also the internal networking and workshops, startups helping each other, and office to work from and have meetings, a great resource to share to investors and future working team. It eventually can become a good family to be a part of. Check it out, it's not the typical accelerator. It's better. Equip' ME!

Terrible experience, I paid the fee for a startup meetup at this place and looks like they need…read morebunch of access codes to get in and they never bothered to give any instructions about getting the access codes and any contact number. I drove all the way in traffic after work for about an hour just to find out I have to drive back as there is no one downstairs to get me in. The worst experience I could imagine, they didn't even Care to provide any instructions on getting to their floor. They need access at every step and I don't have any access codes neither anyone to assist me with that

I love working out of the expansive office. My agency has a different main office but my team rents…read moresuites from expansive and I like it bettere than my main agencys office haha. Daniel and Marcela take great care of us. They have small holiday themed social events and/or free food for tenants/clients sometimes. I love the lounge areas on the 4th and 5th floor. Also the gym on the second floor. Janitorial workers such as Rosa are on top of everything and very nice.

Solid work space compared to others in the area. This place is managed with integrity and kept…read morepretty neat. Overall, A well kept environment to meet clients or get some work done.

After leasing an office for over a decade in a small office complex, I decided to go with a short…read moreterm lease with Regus at Techmart. Techmart has a high profile Silicon Valley history and is a very nice design as high rises go. There is a center atrium where you can look up all 6 floors and is very cool indeed. During my lease period a café with a generous seating area on the first floor was completed and appears to be doing quite well. The Regus lease space is very well maintained and Sherif, the local manager, handled my transaction swiftly and professionally and he is a nice guy to boot. The support staff, Adam and Elizabeth manage the front desk and the day to day operations. They were both good natured and nothing but accommodating and professional during my stay and always assisted me when I needed something. When it comes time again to rent some space I will be contacting Sherif first.

I'm a user of Regus office in CA, Santa Clara - Techmart Center. I found there were multiple…read morecharges in the past months, through March-2020 to November-2020, on my regus bill that I have difficulty to understand. They are named as "Postage and Franking", and sometimes as "VO weekly mail forwarding". I contacted the customer service of this subsidiary- Techmart Center and they told me that "When you begin your agreement, you are automatically enrolled into Weekly Mail Forwarding." I read through the agreement and I could not find any term that are related to such "weekly mail forwarding". And I have only agreed to pay for 89.1$ per month, while each month they charged me 20$ more for nothing! They charged me the service I have never subscribed for and refused to give me a refund. The center manager Matt Flores has promised to get me a refund, however, he later said due to no response from the billing department, he could not help. Interestingly, when I talked with the billing department, the same excuse--- only center manager is the right person to resolve this. Yes, they just pass the buck to each other. More funny, after numerous communications with the account help desk/billing department, they said because I did not manually opt out for the "mail forward service", it is a valid charge. Who would be able to opt out of a service which was enforced secretly by the merchant? During the COVID-19, everybody was WFH and there was little service provided by Regus. I just used it as a mailbox for my small business and I went to pick up my mails in person. In addition, they lost one important mail from IRS, which dramatically slowed down my business progress. Their billing department is difficult to reach through the phone as they always say they are busy with other customers. One more caveat I want to point out for any new customer: When you sign the agreement with them, please cancel their auto renewal agreement ahead of time, cuz once your agreement is auto-renewed, you are stuck with them for another year! You have no chance to get out of the contract as they do not allow cancelation. You gotta pay for another year of service fee no matter what! Only one exception applies: that you can show proof of bankruptcy. Last reminder: STAY AWAY FROM REGUS!

The Satellite Sunnyvale is a wonderful place to grab a coffee and work. I initially found out about…read morethem through a meetup event where they offered a $5/Friday promotion. I am so happy I checked out the place. I stop by once a week when I'm having a flex day. I try not to tell too many people about how awesome Satellite is, because I know it'll get too much interest, but they've impressed me and truly deserve a great review here! Here are some of my thoughts in bullet format: * They'll accept your mail + packages and deliver to you, depending on plan. * Super friendly, kind, personable and jovial staff. Aly and Anne are the bee's knees! * 20% off education discount * Different plans according to your needs or budget. You can get a private office, a dedicated desk, a cafe membership (this means you find an open spot), or just join for the day. You can also get a la carte services, ie rolling filing cabinet, book conference rooms, etc. * Decent kitchen area with free Starbucks brand coffee. Plates, utensils, glasses, napkins etc. They have two large fridges and a microwave. * Clean! This is not your average dingy coworking space with half-empty coffee cups everywhere. An OCD'ers dream! Their cleaning crew is fantastic and keeps the place looking great. * Relatively quiet; great for concentration & hours of focus. The decibels never get to an obnoxious level. * Community & holiday events, mainly centered around food :) * Dozens of great restaurants, just downstairs on the main Murphy Ave strip. * Great coworkers including designers, developers, startup teams, founders, authors, creative directors and nice people of all stripes. Just a great place to network and learn from others. All in all, a great environment for remote workers, consultants, and anyone who is feeling boxed-in in their home. As a longtime Yelp Elite, I highly recommend Satellite! Come check them out any weekday from 9a-5p.

Ann, the manager at the Sunnyvale office, was a pleasure to work with. She did her best to…read moreaccommodate me and answer all my questions when I was in need for a co-working space. While the space is not that large has comfortable working areas that are bright and welcoming. Ann also makes the space welcoming by being approachable and by sharing special treats. I do wish there were more soft areas ie couches for lounging however the out door patio sort of makes up for that. I loved stepping outside eating my lunch on the patio and overlooking the lively downtown.