I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

Finding a reliable pool service has been a massive pain point for several years. They have ended up…read morecosting a lot of money when I had to replace equipment that they broke due to poor handling or bad maintenance. Glad to have found Freedom Pool Service who seem professional and courteous. Alen did a great job with the repairs. Fingers crossed that they are the answer to my prayers when it comes to good maintenance as well.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

Jesus from JV Pool Solutions did a great job of diagnosing and fixing the leak in my hottub…read more After he finished and left I noticed there was still a small leak and he promptly came back and looked at it again and determined it was not a leak and might have been an overflow. Appreciate his professionalism to come and make sure the problem was not there. Definitely will use him again.

If you are looking for reliable and professional pool repairs in San Jose, I definitely recommend…read morechecking out JV Pool Solutions on Yelp. They transformed my pool from a green swamp into a clean, blue oasis!Speed: I called and got an appointment scheduled within 3 days.Work: They successfully fixed my broken pump filter and changed the gaskets.Result: Excellent, highly effective service that I completely trust.

We have used them for over 15 years, and their crew has kept our pool nice and clean all the time…read more Their service guy comes regularly once a week and we never have to worry about our pool. Recently, our pool pump was making a lot of noise in the middle of the night, and we have to shut down the machine. The owner Ken responded to my call in a timely manner, came over to our house to assess the problem that same day and made sure we turned off the right switches etc. He explained the problems, gave a written quote within a couple days and scheduled us for a new pump installation. The job was completed as promised and everything is running well again. We are extremely happy with their service for all these years and would highly recommend them.

We had been customers for a long time, but in the last few years, the quality of service has just…read moregone down the sewer. Last year, while we were out of town, one of his employees put our hose in the pool to fill it and left it running till the pool overflowed and wasted a ton of water. If we didn't catch it, it would have wasted a week of water. I still do not know why he did not use the automatic filling timer that we installed and have been using for years. After the storms this Oct, like many pools, ours was clogged and a mess. It took him two weeks to come out and fix the system. Another time, after again returning from out of town, I discovered out hot tub was bone dry.... and has been for about a week when one of his people opened the wrong valve and emptied the hot tub into the pool.... leaving the filter and sweep motors to run dry without cooling or lube... This actually was the second time this had happened in the last few years. When we called to complain, did the owner come out to check or deal with it? No. He sent an employee who does not even speak english. This is not real professional behavior. Shows he really didn't care about what harm may have been done. Needless to say, we will be finding a new pool service.

This team is fantastic. They have been doing our hot tub servicing now for close to two years. They…read moreare prompt on time Transparent and always get the job done professionally and with courtesy. We recently had a leak in the hot tub and they easily found the problem diagnosed it. Organize a repair and even came back out and checked in with me a couple of times to make sure that the leak was fixed you can tell they care about their customers and making sure that they do a great job. I would highly recommend them.

Sterling pool has more knowledge staff then other places. they recommend the correct set up for…read moresweep so they do not get stuck.

Peninsula Pool & Spa have helped me several times. This post/review is long overdue. My apologies…read moreto everyone. These guys are fantastic (father & son)! When I have called Peninsula Pool & Spa in the past for help with issues with my pool/pool system (pumps, heater, etc.) they have always responded to request quickly. They have a professional yet personable way about themselves which makes talking to and working with them a positive experience. I will hopefully be able to reach them in the future. I will go to them first as long as they're in business. And, I would highly recommend them to anyone who asks. They've helped me with four (4) issues specifically: 1. HEATER: My pool heater wasn't working properly - they inspected and provided feedback/recommendation on next steps (they came onsite for this) 2. CONNECTING HOSE: A hose from my pool pump and cleaner pump needed to be replaced - they asked for pics then guided me through the process of buying and installing the parts myself 3. PVC PIPE REPLACEMENT: The same hose was connected to an elbow joint that cracked - again, they explained exactly how to remove the elbow joint, add contact cement, and install a new elbow joint - step by step over the phone and via text message 4. PUMP: My pool pump wouldn't start - they explained that I needed to prime it with water - easy fix (they came onsite for this) I've listed 4 issues they've helped me with and 2 of 4 they helped at no cost without even coming onsite. This is a business I want to maintain a relationship with. OUTSTANDING! I would give them more stars if I could.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

After my last pool cleaner hired someone to help and take over his route. The service went down…read morehill. So I sent a request to clean co. They responded immediately and came out the same day to evaluate. Mike has been great . Texting to let me know that he on his way and when he's finished. Also his price is cheaper than the last person. I also appreciate his recommendation to maintain my pool.

Michael and his team do a fabulous job on my pool/spa. He is responsive to my questions/issues in…read morea timely manner and communicates very effectively. I had an issue with water level and Michael was very proactive in getting it fixed. My pool has never looked so good.

Great Service! They are helpful, dependable and know how to maintain a pool. My pool looks…read moreamazing. I highly recommend Rise 'n' Shine!! Jean (San Jose)

Was looking for a new pool service due to previous issues with my former pool man. I found Rise &…read moreShine Pool Service after a google search. I reached out to them on a Sunday and was immediately contacted by Andrew. Andrew was awesome and got us on a plan to get our pool back into premier shape. We had been struggling with algae. Once Andrew and his team took over our pool hasn't looked better since we moved in in 2011. Rise & Shine's communication is great as they notify you when they're headed to your home and they come out on a designated day once a week. They also take pictures of the pool and gate when they leave. Abbie has been our tech and she is so nice and friendly. This is a huge change from our previous pool man. Anyway, you can't go wrong with Rise & Shine if you're looking for a new pool service!

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.