Whatever you do, do not hire this company. If I could give zero stars, I would. We hired Sutton for our Saturday wedding months in advance. The day of, our driver showed up 20 minutes late leaving our guests to wait an extra hour for us. On top of being late, the bus broke down pulling out of our driveway. We understood that was no fault of their own; However, after it broke down we obviously were looking for some help as to what the next move was. There was no apology, and all we were told was that there was no other vehicle they had to provide for an alternative ride. They just kind of stared at us with no guidance. We were stranded. We ended up having to drive ourselves and our wedding party of 14 people to the reception. I tried calling Sutton several times looking for an explanation. After a handful of calls from our original number with no answer, I tried from an alternative number and they immediately answered. I was told they were looking into other options and we would receive a call back. At the end of our wedding I expected to have a few missed calls or a car waiting for us for our exit, and there was nothing. No missed call, no car, no ride, we were stranded again. AGAIN, we had to have family members transport us and our wedding party of 14. Never an apology. Being a business owner myself, I cannot even fathom this kind of customer service. I beg you to go elsewhere and save yourself the stress and poor service. read more