I'm really surprised by the poor reviews as my experience with them this past Friday, the 13th was…read moreexcellent. I had slipped and fallen on my knee hard that it split opened requiring stitches. The PA even said she could see the tendon. Making the appt was very easy that I was able to schedule an appt within an hour of my accident. When I arrived, I was greeted by the receptionist. She was very professional, no complaints at all. The nurse assistant was very pleasant as well. Took my vitals and gingerly cleaned my opened wound and said I was overdue for a tetenus. Nurse practitioner came in and she was very pleasant from the get-go. As she was stitching me up, we had similar funny stories to share that we both laughed and it really made time go fast and she did a really nice job. Another nurse assistant came in and gave me my tetanus shot and he, too, was pleasant and professional. I didn't really have to wait long to see the nurse assistant and then the nurse practitioner. I was probably there about 45-60 min in total, pretty fast considering they had to take my vitals, stitch me up and then give me the tetanus shot. I had a very pleasant experience. Everyone I met was very professional, kind, caring and most of all, my wait time was very minimal. Everything went smoothly which you would think would be the opposite on Friday the 13th (superstitious day). I *highly* recommend this facility. Environment was clean and tidy, and everyone was pleasant and extremely professional and caring.

Just came in to hope to be seen. Front desk person was extremely rude and unprofessional. She was…read moreshouting across the room instead of letting me walk up to the counter. Across the rooms she shouts "what are you hoping to be seen for?" As if I'm comfortable shouting across the room and disclosing my personal matters with another patient sitting there. I told her I was uncomfortable with the way she greeted me and told her I didn't feel comfortable discussing my personal matters out loud like that. She then proceeded to tell me she thinks I should go somewhere else if I'm uncomfortable. I asked for her name and she refused to give it to me. Extremely unprofessional for customer service in a health care facility.

I had an exceptional experience in the X-ray department thanks to Karin Fujii…read more She guided me so thoughtfully through my knee and ankle X-rays that I didn't even have to remove my boot, making the whole process incredibly smooth and pain-free. Beyond her technical skill, she went above and beyond by wheeling me over to the lab for my test and staying by my side while I waited in a long line.Her warm smile, genuine care, and compassion made a world of difference during a stressful visit. Thank you so much, Karin, for your outstanding kindness!

I'm here today for my allergy shots. I've been coming here for 10 years and I'm finally writing a…read morereview. The allergy department here is on top of it. All the nurses, who give the shots, are wonderful. I've gotten to know several of them over the years. The front desk is very kind and professional. They always help me out with my appointments. This location is nice because I have other medical Dr.'s in the same location. Makes it convenient for me.

I was admitted to the hospital from the Emergency Department over the weekend…read more I was on the Med/Surf floor for 3 days and can't thank the nurses enough for all the wonderful care they gave me. They helped manage my pain and helped make me comfortable throughout my stay. Whenever I needed anything, I used the nurse button on the remote and someone would come by promptly to help me. I know all the nurses work so hard and sometimes don't get the recognition they deserve. I have to say, these were some of the best nurses I have ever had caring for me before. Everyone was so friendly and supportive. I want to especially thank my nurses An, Yun, Louise and my CNA's Yolanda, Ricardo and Glenda. All of you played a huge part, in my recovery and went above and beyond to make my stay as comfortable as possible. Thank you so much!

I was hospitalized here as a psychiatric patient, and one interaction has stayed with me ever…read moresince. During a difficult interaction, a receptionist taunted me by saying, "I get to leave. You don't", and then smiling at me as she turned to go. A nurse was sitting directly beside her, heard the comment, and said nothing. I don't excuse everything I said that day. I was gravely disabled and definitely being difficult to deal with. But I was also a psychiatric patient in a profoundly vulnerable position, while these were professionals working in a setting specifically designed to care for people in psychiatric crisis. There is an enormous power imbalance between staff and patients in a locked psychiatric setting. Using a patient's inability to leave as a way to taunt them was cruel and completely inappropriate. What disturbed me almost as much was watching a clinical staff member hear it and decline to intervene. I repeatedly reported this incident and submitted numerous complaints about what happened. My doctors apologized, and the nurse who witnessed it later told me he wanted to do something about it. Despite my repeated complaints, however, I never received an apology from the hospital's upper administration or, to my knowledge, any meaningful institutional acknowledgment of what occurred. I don't know if any action was even taken. But I do think that what was said was egregious on a level that something should've been done. Years later, I still remember that sentence. Psychiatric patients deserve dignity even when they are distressed, angry, or difficult. Staff working with this population should understand that better than anyone. A psychiatric hospital has an extraordinary responsibility toward the people in its care--not only to keep them physically safe, but to ensure that their vulnerability and loss of autonomy are never used to humiliate them. Two stars because the doctors were wonderful. The nurses seemed overworked and burned out. I think we should probably be doing better for our mental health patients than intentionally inflicting emotional distress on them.

Alan, Darlene, and Jessica did exceptionally well in treating my toe wound. They made sure I was as…read morecomfortable as possible while cleaning and doing several stitches. On top of the medical care, I want to point out two reasons why they all went above and beyond: 1. I came around 4.55 and their clinic closes at 5 pm. They stayed almost an hour after closing time taking care of me. 2. I happened to have my young kids with me, and they took them to the waiting area and engaged them with drawing activity, stickers, etc. Thank you, and great work!

This is a scam! I arrived at 9:30 for a 9:45 appointment. I left another urgent care that said it…read morehad an hour wait, only to spend money on a Lyft and spend 45 minutes waiting to be seen! The woman on the phone told me there was no one no patients at the clinic, that I could have a 9:30 or 9:45 appointment and that I was registered on the phone. When I got there they said that I had not finished registering and I also waited in pain for 45 minutes. Unacceptable. Don't go here. Go to Sutter or anywhere else

Parking is shared parking in a plaza. I've never had issues finding parking even during peak hours…read more The office is clean, they provide masks, water, and have a huge lobby. I generally pay just a $10 copay for each visit which is great because I can usually find a same day appointment for my needs.

Hi guys, stay away this place! They charged me $635 for the…read morefirst time visit after insurance, which was less than 30 minutes visit. The primary care provider only did a Covid-19 and blood Oxygen test. While they advertised on Amazon that the visit price with insurance is below $50 and $250-400 without insurance. It is really cheating and misleading.

Dr. Omer is knowledgeable, caring, and efficient with his diagnosis…read more Affordable: Dr. Omer and QuickMD offers extremely affordable medical services for people with no insurance. Responsive: from registering the account to taking to him, it only took 10min. Efficient: I texted him screenshots of my Chest CT and he was able to make quick diagnosis from that. Caring: I called out of concerns for my mom, who's visiting from another country. She's had chronic lung illness and lately has been experiencing difficulty breathing. Initially, I took her to Stanford. Doctor ordered a chest CT, spent a grand out of pocket, it's been over 2 weeks and we still don't have a treatment plan. When I talked to Dr. Omer today, I was very impressed by how much he cares for his patient. Upon hearing we're paying out of pocket, he took time to look up cheaper options, and even looked for coupons for the pharmacy. I'm very appreciative of Dr. Omer, and I can't recommended him more!

Download the app, fill in the requested info depending on kind of doctor you need, and you'll have…read morean Rx within an HOUR. If you have chronic pain, you're put in with those with dependency issues, but your doc will get to know you. It's up to $99 a visit, and not covered by any insurance. In CA the doctors aren't nearby, which makes some pharmacists uncomfortable. (I moved to CVS at Target.) If it's not strong enough to help, tell the doctor "it's not working well for" you! You're not required to join a support group or have pee tests. (Suboxone makes some people nauseated, so have Benadryl in the house.) Lots of good things came out of Covid.

Cat was the most helpful representative I've met at an urgent care. Was very direct and quick with…read moreproblem solving when I had confusion over pharmacies and next steps. I had to go back in a handful of times to ask questions and normally I get really nervous after the stress of the day and on top of that having my body be in discomfort. Cat was so genuine and kind; it made me feel lighter and supported amidst the bodily pain I was experiencing. Even after interacting with her and Bella at the front desk, Bella was so engaging in conversation when taking vitals n such- made me feel so much more at ease. Thank you guys sososo much!!! Also biiiiig fan of the icarly lookin computers in there :)

I've been fighting for a reimbursement for over 6 months and everyone's passing the buck. First of…read moreall, they can't enter or update important data needed for insurance. I've contacted customer service and have talked to people many times on the phone with screenshots and photos, but it's still not fixed. Obviously, with the situation it needed to be elevated higher up. The billing managers don't even know their own contracts with insurance (regarding submitting claims within a certain time frame). Again, passing the buck of who's doing to lose out on the hefty sum I'm owed. In addition to their incompetency, they're inconsiderate. Why is someone calling to "follow up" at 5:47 am on a Friday; it's not an East coast number. After that, no one answers the phone AND there's no option for a voicemail. It's all very shady. The administrative team is a nightmare. Issue still not resolved. Avoid the headache.

Walked in, expected a wait. Check in was super easy. The doctor here was incredibly knowledgeable…read moreabout migraines. Definitely listened and addressed all issues. Front desk super helpful too. Definitely seemed like the doctor on call is just a good human. Recommend a visit.

This is the list disgusting "medical" facility I have ever seen…read more There's blood on the floor in this room. The footstool here has never been cleaned, not even in a cursory way. The nurse who did intake had zero bedside manner. Do sick people deserve filth encrusted waiting rooms? Do not go here unless you want to risk getting even more sick.

Unprofessional, dismissive care and refusal to treat…read more I visited this urgent care provider for a worsening case of Lyme disease, which had already been clinically diagnosed by three separate doctors. Despite presenting with a textbook bullseye rash, joint pains, and muscle aches, Dr. Nguyen completely dismissed the diagnosis and insisted my symptoms were just an "allergy.", displaying a severe lack of baseline medical knowledge. When I advocated for myself and questioned this assessment, her response was incredibly rude and unprofessional. She explicitly told me, "I don't know how to treat this, we don't do treatment here, you should not come to urgent care" aggressively turning away someone is completely irresponsible for an urgent care doctor. The entire interaction was dismissive, disrespectful, and unsafe. I highly recommend avoiding this provider.

Don't like going to Urgent Cares...had Flu like symptoms, then double vision in eye. Arrived at the…read moreUrgent Care in MV and was greet immediately, Wait wasn't too long as I would have thought, which was nice. Was then assigned to Dr. Viviane Nguyen. She was awesome. Great bed side manner, friendly, ran all the tests. Immediatiately referred me to El Camino ER for further tests and possible MRI. She called in the official request ahead of time for me and everything. Don't think you should go to Urgent Care very often but if you do, I'd ask if Dr. Nguyen is on deck. Highly recommend her.

All of my friends were like "You went there? Don't you have health insurance?"…read more I do, but this was super convenient. The lovely lady who works there gave me three prescriptions for my flu, (anti-cough, lidocain for throat pain keeping me up at night, and some ear drops) the copay was low, and I got a strep test. I'm holding off on getting a regular primary care physician until my insurance changes to Kaiser in May, so this was perfect for fulfilling my basic medical needs. I wouldn't say it was super high quality medical care, but it's two blocks away from my house and I don't have a car, and I do have the flu so it was pretty much ideal given that all I wanted was to be home in bed. Another benefit of the minute clinic is that it's just walk in walk out, and you don't spend time in a waiting room with a lot of other sick people.

Most atrocious system for serving a patient. I couldn't get out of the clutches of the AI assistant.read more