I just had my second appointment at this location of Sutherland-Chan, and it was fantastic.
My RMT, James Alberto was the best RMT I've ever had (and I've gotten over 300 massages in the past). What made him so good?
1. He listened. He asked me what he'd like me to work on, I told him, and he did it. Seems fairly standard, but I've had a number of RMTs ask me that question, and proceed to ignore my request.
2. He asked about the pressure quite frequently, which makes sense, because different muscles can handle different pressure. Once he got to a new muscle, if I said the pressure wasn't enough, he'd gradually build it up, and asked me to tell him to stop when he reached the right level.
3. At the end, he asked me for feedback. I had none. This is about as close to a perfect massage as I've ever had.
I'd recommend James in a heartbeat.
Though to be fair, I did go to this location once before, and was disappointed. The first therapist didn't do any of the things that James did, and never asked about the pressure.
The only reason I came back a second time is because I got a gift certificate for a massage at Sutherland Chan, so I figured I'd use it again at this location, just ask for a different therapist than my first one, and I'm glad I did. read more