Dr. Scoggins is great. She's got 2 dogs that are in the office at separate times. Luna in the…read moremorning and Zeva in the afternoon. I chose this office specifically because there were dogs. Dr. Scoggins came very highly recommended by my EAP. I have enjoyed every visit with her. I did not connect with my last counselor so to have a great connection with Dr. Scoggins was really important. Highly recommend her.

From the owner: Counseling Connection, Inc. provides support to children, adolescents, and adults with a…read morecompassionate and caring attitude and offers a host of services that include: * Individual, marital/couples, family and group therapy * Treatment for disorders such as anxiety, depression, PTSD, impulse control, psychosis, bipolar, etc. * Trauma / Crisis Counseling with Eye Movement Desensitization Reprocessing (EMDR). * Christian counseling which integrates Biblical principles in the process is also available. At Counseling Connection of Knoxville, a complete range of counseling services are available. You will find us to be down-to-earth people ready to help you with life's challenges. We help people deal with a full spectrum of life's most difficult periods, from minor problems to major disorders, from depression to hopelessness and even post-traumatic stress.

Great care in a peaceful and friendly environment! All the staff care about patients and strive to…read moreprovide the best experience possible!

Do not see Charlotte Tunnell. She cannot accept or acknowledge when she makes a mistake. If you…read moreadvocate for yourself or ask for the bare minimum of decent treatment she will lash out. She was 15 minutes late for two appointments in a row. The second time she didn't have her notes or any information about me ready and refused to get ready. Months and months of progress just gone. She cannot seem to remember anything about her patients without these notes. She asked me what we had talked about previously and what she has previously said to me. When I filled her in, she didn't seem to believe me. You'd think a mental health practitioner would be able to recognize gaslighting. When I asked if we should reschedule for a time when the full hour is available and she has her notes in front of her she agreed. She said she would tell the office to call me to reschedule (unlike other providers there she won't take part in scheduling appointments), but she never did that. Instead she sent me a letter saying she wouldn't see me anymore (with typos). I had previously been seeing a therapist at a different practice in addition to Charlotte Tunnell here for medication management, but no matter how much paperwork I did and how many times Charlotte said she would communicate with my therapist she never actually did. Then, she would have no memory of telling me she would do this. So, I switched to a therapist at Healthy Mind (Deborah, who is great) and again Charlotte said she would communicate with my therapist and did not. The only time she communicated with my therapist about me was AFTER she decided to never see me again. I had repeatedly told Charlotte there was only one type of medication I had been on before that had given me a bad reaction and that I didn't want to go on again. Want to guess if she listened to that? Once I got sick I let my therapist know I couldn't take it any more and she said it would be fine to wait until my next appointment with Charlotte to bring this up and that I didn't need to move my appointment up. Yet, in Charlotte's termination letter to me she used me not moving my appointment up as part of her reasoning to terminate our relationship. I am shocked at the lack of professionalism. This woman is on a power trip and only cares about controlling people. She talks more about herself and her life than she asks about yours. Do not see her.

My husband and I went to him early in our marriage, he started off good...after we started getting…read moreover our issue, he would clip his nails during our session. Fast forward 20 plus years, we lost 2 children in a tragic car accident and we go to him. It was so cold...no help, he said "you just have to go through it"....What??? I know he had issues of his own, but WHAT???