I found everyone from the front staff to my p.a to be very friendly and helpful. Starting to feel…read morelike family

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Doctor is nice and it's good they have their own phlebotomist. But if you have to miss an…read moreappointment and don't call in time, they'll never see you again.

My first visit yesterday. It was a positive experience as soon as I walked in. Chestney was…read morevery helpful at check in. Allison, Emily and Kathryn were extremely friendly and helpful during my appointment. I can't say enough about their level of attention and answered all my questions. Absolutely, will recommend to everyone. Thank you

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

Terrible follow up. I was very sick, it took 4 days to call me back and by then I was in the…read morehospital. Takes 6-8 weeks to get an appointment with a provider. Yesterday a manager returned my call and she was extremely rude and wouldn't even let me finish a sentence. Do better!!!

Nothing bad to say about Dr Pardue. The office staff and level of care from student/ junior…read moredoctors is abhorrent.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

All the staff are awesome! Would recommend Dr.Ayo she is fantastic and a very knowledgeable and…read morecaring Dr.

I came into this urgent care as a walk in last week. I had hurt my thumb. It was bruising and…read moreswelling quickly; and I wanted to check if it was broken. Everyone that helped me throughout the entire visit: Robin Alley, Semone, Laurie, Danielle and Dr Brittany Congress!! Everyone was so kind and helpful. X-rays were done. And, a couple of days later, someone from the office called to check how I was doing! I was pleasantly surprised with an urgent care that was not only thorough but kind as well. If you need medical help, this place won't let you down!!

DOT EXAM My experience has been and continues to be…read moreexcellent here when I need to renew my DOT. I was greeted by Dawn who is the on duty manager. She was very professional,helpful, and kind. My DOT physician was Dr Besola who was also very professional, helpful, and kind who made the whole process the easiest I ever have experienced. This is where you go for your DOT.

Don't go to Summit if you want to be seen in a timely manner. Waited over an hour and a half in an…read moreexam room and no one saw me. When I told Chelsea I needed to leave, she did t apologize for the wait nor did she seem concerned about me as a patient. Also, the nurses talked at their stations about problems with their children and what's a good place for lunch.

I had to have an ultrasound done at Summit Diagnostics. The waiting room was clean, nicely…read morefurnished, nothing fancy, welcoming, and, I almost forgot, it was decorated for the Christmas holidays! The receptionist immediately greeted me, and quickly and efficiently checked me in for my 1:00 appointment. After a 15 minute wait, or so, my name was called, and I went in for my ultrasound. The ultrasound technician was pleasant and got right to the procedure. She was all business, very little small talk, which was fine, since she has a lot to focus on, and the procedure was over sooner than expected. That's it. This location is farther than the Summit Diagnostic in my neighborhood, but I was able to get an appointment sooner at the Park West location. I'll gladly drive to this location if it means getting in sooner than my neighborhood Summit. And, oh, by the way, I saw one Bible in the waiting room, and I'm okay with that.

My doctor has been sending me to this place for years. It has an awful vibe; I hate going. Although…read moreit is a non-denominational facility, the person in charge only allows religious publications in all the waiting rooms, specifically christian. Think multiple bibles (who reads the bible when waiting for an xray?) and religious magazines. If that wasn't bad enough, the clientele there is often in rough shape, near death with cancer etc. So they are clearly sending the message that they think you are going to hell and need to repent before death. Really inappropriate for a non-denominational medical facility. They seem to be confusing their medical obligations with their religious need to proselytize. No needless to say it is a very uncomfortable place if you don't subscribe to the religion they are trying to beat into you. It's a nasty vibe. Not caring at all. Do not recommend.