Consistently crappy service. Great selection and I would love to shop here but every time I come…read morehere I am appalled by terrible staff that works here. Today I came to buy shoes. As I know exactly what I want, I instructed sales person which shoe model I want to try but the sales person could care less. They brought wrong shoes told me they don't know about display models I inquired about etc. Delivering shoes and answering questions seems to be too much for them. Damn it. Nice store - but I will not set foot in it

I went here to get a pair of sneakers. I love the selection of the way my shoes fit. The guy was…read morenice and friendly and helped me find the sneakers. I want would definitely recommend going to this location. I also went and got a jacket like a sports hoodie. Great selection price was affordable. Wasn't a long line at all praise moving and easy transition out.

I forgot to mention this at check-out, but Derek was so helpful! I love my New Balances!read more

This DICK'S Sporting Goods is reliable and convenient…read more We come here when we need our random seasonal sports equipment. Yes, I know they will grow out of their sizes quickly. We resell at our Church Consignment Sale (on season, so there is a little bit of storing) BUT its worth it to me. We have bought our Dicks Sporting Goods (DSG) cleats and shin guards for soccer in the Fall. Recently we came here for a t-ball batting helmet. Man, I know NOTHING about baseball/t-ball and really nothing about batting helmets. One of the employees saw me struggling with a 4 year old and came over. (I forgot his name) Super helpful and we left with a batting helmet, chin strap and a ball...$27. So when I say reliable and convenient...yes we will continue coming here for our sports equipment.

Not sure when this location of high country opened but I was soo happy to see it! I've been to the…read moreAvalon location before and have really liked the store. Great brands and nice salespeople too. I was able to see a lot of yeti items I've been thinking of purchasing but ended up with an ice mule cooler backpack which I honestly only thought you could see online. It was great to be able to check out the product in person. I will be back!

Went in to look for a roof rack system and cargo box for my car. The staff is incredibly helpful…read moreand we're knowledgeable. This place also has a ton of great outdoor gear and awesome apparel. The store is bigger than it looks from the outside. Best music too; the yacht rock is always great!

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Visited Academy Sports Outdoors located at 130 Perimeter Center West Dunwoody, GA…read more Ricky was our Team Member today and he was very knowledgeable about the various products in the store and his Customer Service was OUTSTANDING. I'd definitely recommend this location for ALL your outdoor needs. They also sale clothing and shoes. The value is pretty good in my option. It was Ricky knowledge about the brands and recommendations for me. Thanks Ricky!!!!

Firearm dealers carry a stereotype. One nice employee surrounded by four curmudgeons. I didn't find…read morethat here. Even the old men who run the shop were asking to help me, were willing to let me handle several pistols, and were very helpful with my first visit to their range. Selection: good, IMHO. I am a bit of a gun snob. They had several firearms that made my wishlist. Range: clean, well maintained, well priced Location: convenient to Woodstock, Canton, and Holly Springs. Would I recommend? Yes

Gunsmoke is a 30 minute drive for me, but they are my go to choice. First, they are not like other…read moregun ranges that charge by the hour and their rate is also cheaper. Second, it is half price for folks over 55 years old every Tuesday and free for law enforcement. Third, the folks working there are great.

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

Very well stocked and well merchandised store. Didn't see a…read morelot of associates, were busy checking out customers

Give me a call, I feel very discriminated against. Read below and you'll understand. The service…read morewas horrible. The value was not even understandable. And the selection was bad, the only thing worth it was the Nike stuff. Which clearly wasn't worth it with how impossible a return or a smile is.

Excellent service! Hired them to move an older treadmill from one floor to another. Very…read moreresponsive, easy to schedule. Fair price. Nice guys.

Wanted to purchase a treadmill and rower for home use and always like buying from local stores. Saw…read morePremier Fitness and thought I'd take a look. They have some great choices to choose from and decided I liked the Echelon range. The sales guys were awesome and very knowledgeable and we had a great chat. I think Dale (store manager) could chat more than me. Haha. Anyway, they price matched both systems and instead of the standard 1 year warranty, they offered 2 years for buying through them. Great deal. Thanks Dale and Premier Fitness.

For Josh to be the owner, he has a real bad attitude and his customer service is bottom of the…read morebarrel poor. I've frequented this location often as I do the Buckhead and Buford location and I only return due to a pleasant experience. In past visits the staff has been helpful. The staff should give Josh some pointers on customer service. I usually get a few things but this time I put something back and cut the visit short. If I didn't have a tee time shortly I would have left everything on that counter and went across the street to Walmart. Next time though....

Staff is super unprofessional, rude, and aggressive. Never giving my business to this location.read more