After hearing so many wonderful things about Jacque's Pastry Shop in Suncook, NH and enjoying…read moreseveral of their cakes we confidently ordered a gluten-free wedding cake for our son's wedding. Based on Jacque's reputation and our experience with their cakes we did not visit the shop to taste their gluten-free offerings. The cake was nicely decorated. Unfortunately, it was one of the the biggest disappointments of an otherwise beautiful day. The cake was EXTREMELY dry, to the point of staleness. Our guests took a bite and pushed it aside. Several members of our family remarked that it was very dry. We understand that gluten-free baking can be challenging, but we've had many excellent gluten-free cakes elsewhere. Given Jacque's reputation and the premium price we paid, we expected a much higher-quality product. The customer service afterward was even more disappointing. I contacted the bakery and spoke to Jacque directly, twice. I requested at least a 50% refund or a credit for a non gluten free cake, believing either of these options was a fair resolution. Jacque responded by raising his voice and saying "absolutely not, it's not my fault". Then added "I just had surgery". My response was, "you are the business owner, so yes, it is your fault." Jacque stated that they buy a mix from a manufacturer that he did not name. I was shocked by both his response and lack of empathy for such an important occasion. I have never left a negative review for any business but couples deserve to know what our experience with gluten free was like. We trusted Jacque's with an important part of our son's wedding, and both the cake and the way our concerns were handled fell far short of our expectation.

I had them make me a baby shower cake IT WAS BEAUTIFUL AND DELICIOUS! I would diffidently have them…read moremake me a cake again. they made me exactly what I was looking for all I can say is EXCELLENT!

I have had multiple creations by Rebecca, and all of them have been amazing. They taste even better…read more(believe it or not!) than they look. The snickers cupcakes and in cake form was to die for, also a berry cheesecake was a huge hit. Prices are extremely reasonable. Would recommend to anyone looking for a pretty and tasty dessert.

From the owner: Cupcakes, custom cakes, cookies and more! Small bakery dedicated to creating whatever sweet treat…read morethat you can dream up! Gluten Free and Allergy Free options available!

My wife and I LOVE this place. We have had their cookies, coffee cake, brownies, strawberry…read morepastries, Carmel apple bar, Oreo bar (both pictured)....for my birthday tonight we got my favorite...pineapple upside down cake. I included pictures of everything but as of writing the review have only (been there many times before) but have only eaten the PUC and that chocolate mousse "parfait". It's ALL SO GOOD. I wanna make this particular review about this pineapple upside down cake though. It's one of my favorite desserts and I've loved it for years. TCF's P.U.C is PHENOMENAL. It's got this delicious, dense cake that sort of crumbles under your fork, it has almost a biscuity character to it. I'm only trying to make it sound better with that description. It's moist, dense, perfect. I've had PUC where it is more of a sponge cake cake, but there's is on another level. The toppings of pineapple and cherries were equally good and the cake had an amazing caramely character to it. Also not sure if sweet/condensed milk is in the recipe, but I thought I tasted a little in the cake. It was subtle as if they poured a little on the bottom of the box before placing my cake into it. The bottom was perfectly cooked and I got a lot of caramel notes throughout the cake. It had been sitting in the box just long enough to soak up all that delicious moistness, but not so long it lost its crumble or edges. Totally bomb. Totally recommend it! I also want to mention the women that work there are our absolute favorites. We have met 3 or 4 and they are all just entirely pleasant, sweet ladies who always have an engaging story. Very nice people working hard here. I really love this place.

Great customer service. Explained all the yummy choices. I travel an hour to visit this bakery!…read more Best whoopie pies (peanut Butter) and the Banana Boats are simply heavenly. Lady from Gilford, NH

These guys know their chocolate, and they also know their coffee. The chocolatte was similar to…read morewhat I've seen billed as a Mexican hot chocolate elsewhere, but I was really impressed that they did it without any milk--it's a great vegan option. The chocolate's inherent creaminess carried the day. I really liked the employees and the heart they put into their work. I think their chocolate itself would be great to gift people. The prices are high but that's likely a reflection of the real cost of the labor--we're way too spoiled by brands that give us cheap chocolate but have horrid labor practices.

I was hesitant to try this chocolatier because I was worried it would be bitter. I was so…read morepleasantly surprised. I bought the small truffle box and had so much fun trying the "mystery" truffles. They were all exceptional and unique. The perfect amount of sweetness.

The bakery items are delicious. The only thing that struck me a wrong way was the customer service…read moreand layout of the place. I have only been here once and was confused about where to order because there's 3 different locations inside where I assume you order? No staff was at the register where you first walk in and I waited for a couple of minutes but nobody came to take my order, so I went near the bakery section where there were more employees and not a single person acknowledged me. I saw a couple walk in to the register where I originally waited at and noticed a girl taking their order so I went back and waited in line. When it got to my turn, the girl immediately walked away. She didn't acknowledge me until I said something. The overall impression I got from her wasn't very welcoming because when I thanked her after getting my order she turned to the girl next to her and gave her a look, no "have a good day!" Or "no problem!". I have worked in the food industry and understand that it can be stressful so maintaining a cheerful attitude all the time can be difficult but for my first time here it definitely made me feel a bit uncomfortable. The food is great but customer service is a big part of someone's decision to come back.

Small, cozy place. My wife and I had a great, hot roast beef sandwich that was delicious and heated…read moreperfectly, along with some delicious lattes. Will stop by again in the future!

Our wedding cake turned out absolutely gorgeous thanks to this bakery! We had a great experience…read moretasting different flavors to find the perfect ones (lemon blueberry and cookies and cream). We got a 3 tiered cake with a design that fit perfectly into our theme. We cannot recommend this place enough for your future cakes!

All the pictures I've seen of this place are amazing, so I can't help but wonder why zero care went…read moreinto my cake? Cracks all over the cake, black and white smudges everywhere, black letters on top of black, off centered decal, I had to break flowers to see the number "3" and the flowers themselves were strange.

To be fair, I haven't been to this bakery in person. However, I was given the vegan chocolate chip…read morecookies and vegan brownies as a gift and they were INCREDIBLE. 10/10 absolutely delicious. Plus, I was told the staff was very helpful at the counter. I can't wait to visit myself!

I was excited to try the Bearded Baking Co but unfortunately we found the cases to be pretty bare…read moreand they'd only been open for an hour. We were going to order sandwiches and coffees but no one asked to take our order. It was extremely disappointing and chances are we won't be back. *We were also disappointed in the lack of selection as well

Cupcakes were delicious!! Full of flavor, moist, and the perfect amount of frosting to cupcake!…read moreCan't wait to go back!! Staff were so friendly too!

What a lovely bake shop and gift shop featuring local artists…read more It is run by a woman and her mother is the headbaker. Not only do they make killer cupcakes, but they also do cookies. They also have seasonal specials like pumpkin and apple cider cupcakes. Incredibly friendly and engaging. If you're walking elm Street and you're near the park, come over and get yourself come cupcakes for dessert.

Agape is hands down one of the best bakeries I've been to! They have so many delicious treats to…read morechoose from! The people who work there are very helpful and knowledgeable. One of the things that stands out to me every time that I've been there is how clean that it is!

Stopped in this local popular bakery on Christmas Eve…read more The bakery opens late (10 I believe) which is odd compared to PA but the locals don't mind. There was a line out the door. Tons of people placed orders in advance. I picked up a ton of various items such as cookies ... chocolate croissant .. everything we had was amazing. I can see why my cousin drives 30 min just for pastries. I'll be back .