Good place. Not much of an atmosphere. Food was good. Out of pork gyoza. Shrimp fried rice tasted…read morefishy. Vegetable role was ok, no one had a second role. The edamame was really good. The chicken skewers were good. The shrimp Gaza was really good. Espresso martini was good. Service was good.

This place gave me the worst food poisoning of my life. Threw up all that night and morning…read more Called the following day to inform them, so maybe they can avoid it in future. As soon as I mentioned I got sick, they hung up and then didn't answer the phone. DO NOT EVER GO HERE. Restaurants that sell raw product have to be very careful and the fact that they didn't want to even hear about it is horrible. I suspect they poisoned a lot of people, that's why they didn't want to hear it.

We had a great visit. 5/10 of our group did the Chef's tasting…read more Ambiance was a cool vibe but was a little lacking imo. I feel they could have romanced the food and told us what we were being served to make it more exciting. But everyone did a great job and food was delicious.

We stumbled upon Karai after checking into our hotel. Little did we know we were in for a treat. As…read morenon-Spanish speakers, we felt very fortunate that the staff spoke with us in english. The service was fantastic and the food... the food was incredible. A few of our dishes were not only tasty but beautiful! It's funny to say that we ate in a peruvian/japanese restaurant in chile and had some of the best fried chicken i've ever eaten. but we did! the "breading" was reminiscent of tempura and the accompanying spicy sauce had a slow burn. we also enjoyed the ceviche, baos, and our delicious dessert with the surprise ingredient. i won't ruin the surprise!! The space felt upscale but not fussy. exactly what i'm looking for in a restaurant. sad we don't live closer so we could come back to try the rest of the menu!

Great japanese peruvian fusion restaurant using the freshest ingredients…read more The decor is a mix of trendy and classical seating with large plush blue sofas. We had so many dishes including the arroz de mariscos, their version of paella, katsusando with wagyu steak and caramelized onions, pulpo, tori karage ( fried chicken), dumplings and camaron al pil pil. Everything was delicious and beautifully served. The server was really very helpful in our choices and they cleaned the table and changed the plates and silverware between each dish. The wine bottle ( Don Melchior) was one of the best in Chili and worth it. The only little annoyance was the loud music which did not fit this upscale restaurant . Maybe they pushed the trendiness factor a little too much. Otherwise, great restaurant.

Matsuri is definitely in my top five favorite restaurants of all time. It's a creative fusion of…read morePeruvian and Japanese cuisine that once you experience it; you'll wonder how you got this far in life without having tried this incredible melding of flavors. It's located in the Mandarin Oriental Hotel Santiago and features indoor as well as outdoor dining options. We chose to dine outside and take in the ambiance of the beautiful poolside views. Let me just say- this meal was stellar in every way possible. The waitstaff were very friendly and attentive. Everything on the menu sounded so good, so we asked for suggestions to help us narrow down what to order. Ultimately, they steered us in the right direction. Everything we ate was magnificent. I started my meal with a mocktail. This was the BEST mocktail I've ever had in my life. It was called "Corinthians" and consisted of Greek yogurt, Elderflower reduction, vanilla syrup and fresh lemon juice and zest. WOW! This was such a satisfying drink. The smooth creaminess was the perfect complement to the seafood dishes to come, and I still have yet to try another mocktail that even comes close to rivaling it. For an appetizer, we had the Sake Tartar. This dish was out of this world delicious and creatively combines two of my favorite foods- raw salmon and passion fruit. The dish consisted of a finely chopped salmon tartar with a really vibrant, creamy sauce with some zing or as they call it "leche de tigre", ikura, passion fruit gel and vegetable chips. I am in love with this dish and would rank it as one of the top 3 best things I've ever eaten. It was just so good! We were also served a complementary Amuse Bouche that was a Peruvian Vegetable and meat hor d'ouvere that was so delicious- It was earthy and the textures were delightful. It was like a miniature work of art that bursted with unique flavors. For an entree, I decided to try this fish burger which was a an in house made minced fish and ginger patty served on a brioche bun with all the fixings. It too, was incredibly delicious. Overall, I cannot say enough good things about Matsuri. Everything was perfect and I would come back in a heartbeat. The food, service and atmosphere were top notch. A MUST when visiting Santiago.

More like 3.5 Stars, but not 4-Stars…read more Being a native Japanese, I've tried several Japanese restaurants and local sushi places in Santiago. And ShooGun is probably the most authentic Japanese food you can find in Chile besides Kintaro near Centro. Unlike the new joints in more contemporary mood, such as Temple Lounge (@ Intercontinental) or Osaka (@ W Hotel), atmosphere is pretty straight forward, old-school Japanese sushi bar or Izakaya. So this place is more suitable for more corporate/business dinner. *Not recommended for those looking for a romantic dinner. Food quality is good. Santiago has a decent seafood, and this place does serve good sashimis. As for drinks, they have pretty limited selection of Japanese beer/sake. You can still enjoy the domestic brands of beers/wines. Price setting is quite high probably due to its location, target, and hard-to-get ingredients. Because of the high price, the restaurant is usually not too busy. Most likely no need to make reservation.

This is one of those things.. Yes - it's probably the best Japanese food you'll find in Santiago…read more Is it good Japanese food? The fact that they restrict themselves to mainstream and locally available fish selection is probably a plus, since the fish is fresh and tasty, and the presentation is legitimate and tasteful - actual sushi, rather than the "Papa John's Sushi Dippin' Strips" obscenity that is most local sushi, so unreserved kudos for that most fundamental metric. Still, the menu is flat and touristy. I would put it on a par with what you would expect to find on the catwalks at Japantown in San Francisco - geared towards the ignorant and wide-eyed tourist. The place is dirty, with visible accumulations of grime in the screen-doors. There's lots of waiting, mistakes, contrition, explanations in place of decent service. We had to wait over 10m between the natto and the unagi that we ordered simultaneously to end our meal "because they got other customers"? Seriously? Ankimo, and even ahi are un-heard of. The food was not bad, the fish reasonably fresh, and as with the rest of Chile's Japanese offerings, asking for Nigori Sake just breaks the program - the concept of unfiltered sake is just sooo incomprehensible. For the stupidly high prices, it's a bit of an insult.

Very disappointing sushi. Rolls are made with more rice than the main stuff. In my case salmon…read moreshrimp and avocado... Most of the rolls seem to have cream cheese. Maybe it's a chile thing but it kills the rolls. Variety and selection of rolls poor. I ordered the Japanese dumplings and they were equally disappointing. Cold and soft... assumed it's precooked earlier in the day. If you notice in my pic the salmon is thin as a sheet of paper and the rolls are boring. To top it off the sake taste like a fruit juice. Maybe as I said it's a Chilean thing. But I have eaten sushi in every city I travelled and this was the worst. Even in remote china I have eaten better sushi.

Acogedor local con una comida distribución de mesas. Personal amable y atento…read more Sobre el sushi, muy bueno .... Pero MUY lento en la preparación. Éramos un grupo de 6 y pedimos varios rolls tanto de los tradicionales, tempura y fusión... Todos bien preparados y presentados pero con una espera de aproximadamente 40 minutos desde que solicitamos hasta que llegaron (y eso que es domingo por la tarde y el local estaba bastante desocupado). Aparte de la demora, nada mas negativo. Recomiendo si vas con paciencia.

Good Japanese restaurant, the service was timely but be sure to arrive on time since the demand is…read morehigh

This place has a lot of the core principles of what makes a great sushi down pat…read more Simple is best - you will not find too many dishes that overly complicated with 20 ingredients combined into a single cut roll. Where they really shine is the quality of the food they are dishing out. Recommended plates: Sashimi Nigiri Sushi Hana Salmon Karage Hiyayakko *special of the day Service was great My only comment would be regarding the Hana Atun (tuna), since it has unagi inside I understand the use of eel sauce, but a little less can go along way. Eel sauce has a tendency to overpower other flavors so if used sparingly on the plate so the diner can use it if they want to may be better. Too me it's not a complete knock against the dish as it was overall tasty.

Great place for lunch. We sat in their outdoor patio area…read morebecause of the good weather. It wasn't busy so it was easy to order and get service when needed. There is a happy hour menu throughout the weekdays, mostly drink specials. We got their ramen because we were craving soups. I got the omakase ramen; the menu said it comes with 3 different types of pork but only served 2 types. Overall very good. Soft boiled eggs and broth was tasty, just slightly salty but not bad. My husband got the shoyu cha-su ramen and completed the entire bowl! Chill environment during lunch time and pretty diverse menu of Japanese and Asian food.

Located in the Bellavista neighborhood where there are a multitude of restaurants. Featuring…read morenoodles galore, including several versions of ramen, food is fairly authentic with no hints of Chilean or Latin influence. This is a chain, so they are trying to adhere to the recipes and standards but using local ingredients. Noodle dishes were very good, interior is nice, service was good. Reasonably priced too, not to mention about a third cheaper than the same offerings in the US.

I liked their sushi. The only thing I wished the chef did was put a little less rice on the roll…read more Other then that the food was great.

Great Peruvian​-Japanese​e fusion cuisine​. The Acevichado roll and Aji Amarillo roll were one of…read moremy favorite sushi rolls, also the Gohan​ or poke bowls were very tasty. Their Ramen for cold winter days were great and the portions were large. I loved how the sauces were made by the chefs and having the option to order 6 pieces or 10 pieces of sushi, made it possible to try several different sushi​.

Excellent Korean food. Had the UDON soup. Very tasty well served and outstanding service. The…read morequality of ingredients was impecable. Good choice.

As far as Chile goes, this is unusually good sushi, so if you're having a sushi craving, don't…read morewaste your time on lesser places. The atmosphere is very nouveau-riche, with iPads to browse the menu, but not to order, and one per table, which seems kind of pointlessly pretentious, but the service is outstanding - courteous, competent, and fast. We ordered the fancy house-special sashimi plate and asked for Nigori sake. Although the serving of Sake for two is generous, it's a low-quality clear sake. Despite assurances from our order-taker that it was white and cloudy, they have no news of unfiltered sake in this place, and Chileans are notoriously good at ignoring what they don't already know, so we let that slide. The sashimi plate came quickly and was also very generously sized, with four cuts each of 5 different fish: salmon that was very nice, passable tuna, slightly tough octopus, and two whitefish that were really not of sashimi quality & freshness. The slices were ridiculously big, and seemed like they were prepped earlier in the day - the cuts did not seem just-sliced. In Japan, San Francisco, L.A. or Vancouver I think people would make the servers aware that it's bad form and inconvenient to serve 1/4lb fish-slices, but as I mentioned earlier, there's little point bringing it up in the local culture. There are some very stylish nigiri sushi on offer, as well as the very curious local maki, which have all the finesse of barbecue ribs. However, the rest of the menu looks intriguing. $25 for a bowl of unagi udon seems stupidly expensive, but the prepared foods we saw at the tables around us looked pretty good. We'll definitely go back & check out the rest of the menu as soon as we feel like spending over $50 for two rice-bowls again! ;)

Really not sure how Mr. Sterling's review which includes bad sake, pre-cut sushi, tough octopus and…read morenon-sashimi quality fish translates to four stars, but even grading on a curve these three stars seem pretty generous. Sorry Chile, you are adorable but when it comes to Japanese you're just not quite in the big leagues yet.