So beautiful! And very friendly service. I'm surprised I was the only one there shrug it was hard…read moreto find! It's on the second floor of the Macao casino. No one knew how to guide me there til I found the concierge form by the escalator up. Go into the Casino then right! Stated with hot green tea and miso soup, both came out hot and flavorful. The omakase options looked great but I opted for the menu. I went with nigiri: chu-toro with truffle added, o-toro, unagi with foie gras, squid and madako (octopus). All was outstanding. Would have loved to try the chocolate clam but they were out. The o-toro was so prefectly fatty! Well worth leaving resort for lunch! Chef Alexis and Server Javier were so warm and welcoming! Wonderful service!

Whenever we come to Cancun we come to Kai our favorite sushi spot!! It never disappoints! Sushi is…read moreso fresh! Tempura vegetables Are always great as well! We will be back soon!!

We just got here, from hotel next door, as chubascos tormentas threaten from the Caribbean…read more Long wait time for orders. Soup we ordered never came. Not REAL Tempura. Bland sushi. Sapporo cervezas were bien frio ! Dos etoilles at best. Highly over-rated by previous reviewers ! Pero; any port in a storm ! Rick

Excellent Japanese restaurant offering large, varied menu including sushi, ramen, teppanyaki and…read moretempura. Service was pleasant, professional and timely. Atmosphere was very nice, well lit, comfortable, traditional and clean. In fact our server inquired if the temperature was comfortable and adjusted it to make it cooler. Started with wet cloth (not hot), and a cucumber and sesame appetizer. The food was presented beautifully and was a substantial size, reasonably priced. Chicken teriyaki , chicken fried rice, shrimp and vegetable tempura were perfect.

Far and away the most impressive Menu graphics I've ever seen...BY FAR. As for the sushi; great…read morebite, fresh, and very well plated. The service was far superior to the 8 places I've 'dined' in Merida & Cancun. EVEN BETTER; I was the only gringo in place. This is sushi for locals.

The food is nothing special. The green beans arrived not cooked and cold. I asked a roll no green…read morealgea and I obviously got it wrong and had to wait oher 30min for the correct dish. The presentatikn of my dish was very poor. Service is nothing special pretty down the hill. I had lunch six koths ago and it was good. So bad quality went down so much. La comida no es nada de especial. Los edemas llegaron non bien cucidos y frio. Pedi rollos sin alga y me lonllevaron con algas y tube quebesperar otros 30 min pra mi comida que llego con una presentacion super pobre. El servicio es de poca calidad. Comi aqui hace seis meses y estube muy bien. Lastima que la calidad bajo tanto.

Food was good. Service wasn't. Rude waiter. I'd order next time not eat in. It's a shame.read more

Service was super slow and food was not good. I had the gyosas, the edamame and the "special"…read morechicken teriyaki. The only thing good was the spicy mayo that saved the chicken.... Gyosas were disgusting, I had to asked them to take them back..... And when they brought them back freshly redone they were still disgusting. Edamame was over cooked. This time all reviews from yelpers were "way" far off the truth. So disappointed.

Came here because my friend wanted to try the sushi here. I didn't think it was a good idea, but…read moresince I didn't have any cravings I went along with it. Service was MIA most of the time. Our server disappeared into the corner talking to his coworkers most of the time. Our food came out slowly and everything was subpar. EDAMAME DRAGON- sauteed soy beans with shichimi pepper This was advertised as very spicy, but it was more on the bland and lacking flavor side of things. It needed more seasoning. TOFU FRITO- tofu tempura with bonito tuna flakes (battered and deep fried) This dish was okay. I liked the texture of the tofu, it wasn't overly fried. It still had a soft texture on the inside and the flavors were light, but it tasted fresh. SOPA MISO- miso soup with tofu and wakame seafood The miso wasn't terrible, but it was just basic. It didn't taste fresh, but it did help to wash down the dry sushi pieces. FRESH SPRINGROLL- tuna, cucumber, avocado, carrot, and lettuce wrapped with rice paper and dipped into peanut dressing. This roll was very light and refreshing, but they were skimpy on the tuna pieces. All I could taste was the greens. The peanut sauce I skipped on because the flavors were colliding with one another. We proceeded to order some rolls, but they were all very basic and the fish didn't taste fresh at all.

I was looking for a restaurant near my Hotel and found this place on Yelp. I bought 2 different…read moretypes of rolls plus the platanos and ice cream. Everything was super delicious and fresh. My waiter was very attentive and provided excellent service! You can eat indoors or out doors. It's a relaxing atmosphere. Plus the prices were reasonable. Two 10 piece specialty rolls, a coke, and platanos and ice cream for only $24 US. I would definitely come back and definitely recommend this place to others.

This was a weak experience in our opinion. To start with, the service here is awful. They barely…read morecheck on you and we sat there with empty glasses and dirty plates several times. That alone would keep us from returning. The quality of the food is weak in our opinion as well. The rolls are essentially full of filler like too much cream cheese and rice and far too little actual fish. This is the sign of an establishment that tries to cut corners. The tempura shrimp(Baby Shrimp on menu) we ordered was mostly batter and on the bottom it was just all balls of tempura with nothing in them. Another poorly constructed dish. The Almond Roll was overwhelmingly sweet with overkill on the almonds. The other things that we ordered were the Salmon Roll, Tuna Tartare and the Sushi Roll. They all had the same cheap consistency. This is just an establishment that doesn't know how to deliver the experience and compared to some of the other places like Sushi Club in Playa, it needs a lot of work. If you look at the reviews, they have the similar theme so they haven't fixed it at this point.

Super recomendado, la comida muy rica y la atención del personal es magnífica. El ambiente que…read moretiene el lugar igual está muy padre.