** Please Read Before Bringing Your Dogs to Pooch Hotel**…read more The new manager, Sue Reda, is absolutely HORRIBLE. She takes **no accountability** for anything. She missed fed my dog -- and I can't help but worry, what if it had been medication instead? This isn't just frustrating, it's dangerous. Other clients have noticed issues too. One of my friends' dogs was completely forgotten -- how are we supposed to trust they're even being let out for potties or cared for? To make things worse, I personally saw a pit bull mix placed in the small dog group. I have nothing against the breed, but that is absolutely not a small dog! -- it's unsafe and reckless. I'm sharing this because I care about the safety of all our pets. Please, **reconsider before trusting Pooch Hotel with your dog** under its current management. To Sue Reda: This isn't the job for you. Please reconsider this position -- it is NOT meant for you. The care of people's beloved pets is a serious responsibility, and this role demands far more attention, compassion, and professionalism than what's currently being shown.

*Please read and reconsider using* We thought this would be a good option for occasional…read moreovernights, and the location next to the train station was convenient. However, we had a lot of problems from the beginning. We have an older chocolate lab that gets along with every dog she met. The first time we picked her up from a overnight she had scabs on her ears, and we were told that other dogs were humping her in the general play area, I guess biting her ears at the same time. (We have never seen this happen to her before). I asked why those dogs were not separated and they said they didn't notice soon enough. The second time it happened again, and preemptively separated her from the rest of the pack by keeping her in the kennel all day. I didn't think that was fair vs. removing the aggressors. I asked if she had at least been given a walk or some kind of play time to offset being kennel all day, and they said no that would have been extra. I was upset because no one notified of this and we would've gladly had paid if needed. Most recently we had her boarded overnight and called in advance to let them know we would be coming for an after hours pick up, which they said was fine. Apparently that message never got to the person who was on the overnight shift. When we got there, no one answered. We knocked, called, and rang the doorbell for a half an hour, and no one was in the building. About an hour later, we got a call from the person who was on the shift who apologized and said they had stepped out for dinner. This is very upsetting considering the advertised 24 hour person care, and if no one was in the building for over an hour, who was there to watch if something happened like a fire or a fight or a health concern? On top of it, that person is the director of the facility and should have known better not to leave the premise. Have your dinner in a break room, but don't leave the building for over an hour unattended. We went back the next morning to get her and the staff did not even know she was still there! It blows my mind they have no record of the dogs in their care? At the end of the day the facility is not run professionally, the care is questionable, the management is irresponsible, and there's false advertising about availability and on-site protection. If you love your dog, please reconsider boarding here until things change.

My dogs do not hesitate to enter the doors at The Boarding House. The staff take very good care of…read moremy dogs and Kevin does an amazing job grooming them before pick up time. I would not hesitate to recommend The Boarding House to anyone. I have the utmost confidence in their care.

I so appreciate The Boarding House accepting our pup for a last minute trip. Kevin and the team…read morehave been so kind in sending photo updates and reassuring me that Remi is having a great time and enjoying the kind staff members. I've included photos which show how clean the facility is, too. Thank you for taking great care of us! For those reading this, a reminder to make sure your dogs are registered with your town before boarding them. That is a new rule in CT. :)

They are friendly, kind, and great groomers!! We love them and would definitely recommend…read more We are so happy with how our doggy turned out! Neon Dog was fantastic from start to finish. The staff is super nice, they got us in and out quickly, and my dog is looking like an absolute superstar. You can really tell they treat every dog like their own. Definite 5 stars!

They took great care of my chihuahua mix Bunny. The groomers said she was so sweet and a good girl,…read moreshe just had some trouble sitting still! She looks so beautiful and clean now. The shop was also so cute and had lots of fun goodies. Can't wait to come back!

We unfortunately found ourselves at VCA Norwalk emergency vet--definitely a place you hope you…read morenever have to visit, but one we are incredibly grateful exists. From the moment we arrived, the ER team was compassionate, caring, and incredibly attentive. There was 100% transparency on pricing range based on diagnosis and treatment plan. They treated both our dog and our family with so much kindness while providing thoughtful, high-quality care during a very stressful time for us. What stood out even more was watching how they handled every client and pet who came through the door while we were there. Despite the obvious stress and urgency of an emergency room, they remained patient, compassionate, and professional with everyone. It's clear that they genuinely care about each animal and family they are helping. You never want to need an emergency vet, but knowing there are people this dedicated and committed to doing everything they can to provide excellent care makes all the difference. We are so thankful for Dr Natalie and the entire VCA ER team and the care they provided to our dog

I called VCA in Norwalk to get contact information for Dr. Wilcox, who is supposed to be an amazing…read moreophthalmologist. It's my understanding that he recently left VCA. The lady I spoke to in reception told me that he was no longer involved with the practice and she could not help me at all with getting in contact with him. And oddly, she repeated it several times in a weird and gleeful way. I mentioned that it was regard to an eye emergency and she could not care less, and then disconnected my call. Draw your own conclusions from that interaction, but would you really want to try to get help from these people during an emergency? I wouldn't recommend this place to anyone. PS- I called a local veterinarian in the area and was able to get the contact information for Dr. Wilcox immediately. And they could not have been nicer about it!

My dog goes to petsmart since he was born, the convenience has kept us there all these years but we…read morewere getting upset with the results of his haircuts, nail trims and teeth brushing and we started to look for other groomers and obviously this is the last time we are taking our baby there because they scratched his cornea, when they called to let us know he was ready she said it was a hair that got into his eye but she flushed his eye and he was fine but when we picked him up he was not opening his eye, we took him to the vet the next day and that was the diagnose. Petsmart should not been in business anymore and yes shame on us for not finding something better as soon as we saw the bad attitude and the awful results of the requested services :(

Awful! Got overcharged for services wasn't ordered online at…read morebooking, nor were they actually performed. BUT THE WORSE WAS THE PHONE CALL AT 4:26. your dog is ready to be picked up, and we close at 4:30. The attitude on the phone and in person of Alexis was absolutely awful. She basically said I did receive a notification before the phone call. I did not. And patronizing me. "for future reference "..... Well, for future reference, give me 20 min heads up since I live 30 min away! And if you can't deal with customers, please consider a different career. This simply isn't for you.

Carmine and Josie have groomed my dog's for 15 years or more. I moved and no longer have Carmine…read moregrooming Sundance. Carmine is the best groomer She loves all the dog's they service. When she was mobile the van we perfect clean, and my dog loved to go to be groomed. Now that they have a salon they give the best service in Stamford, I hope i find a groomer as wonderful.

Carmine and her partner are just first class groomers. They are very attentive to detail and love…read morethe animals. The salon is spotless and always very sanitary. The best grooming sun I have found in this Area

Tom is a very caring and intuitive individual and I 100% trust him with the care of Mittens (my…read morecat,) and my home. He has pet sit for us many times in San Diego when I have gone on vacation from anywhere from 3-6 days. I feel like some people are either "dog people," or "cat people," but Tom is "animal people." He looked after my cat so well, I think she prefers him over me now! We are sad that Tom left San Diego, but know that he will make many pet parents happy in CT. I highly recommend Together By My Side.

Tom has been amazing with my dog JJ! When I first adopted JJ, he was not good on a leash and need…read moresome serious help. Tom has worked him to get JJ to a really great place walking on a leash. Not only did Tom train JJ he explains everything to me. I am able to continue to teach JJ even when Tom is not here. Tom is also a great dog walker and JJ absolutely loves him. I would not trust my animals with anyone else.

SONO Walkers are fantastic. Totally reliable and Gizmo loves them…read more My mother needed to move to an assisted living facility. The good news was, they allowed dogs. The bad news, my mom could no longer take care of her dog, Gizmo. I started out patching in different dog walkers using Rover. Very complicated with too many cancellations. SONO walkers stepped in to totally take care of all the dog's needs. They have not missed an appointment for months. Twice per day x 7 days per week. They also make sure Gizmo gets fed and they take him to groomers when needed. Since I live far away, this is an enormous relief to my family and my mother is so happy to continue living with her beloved dog.

Owner is Reliable with a capital R - she has never once let us down. And Louis' reaction when she…read moregets here speaks volumes about her relationship with our little guy. If you seek a trustworthy, dedicated, animal-loving person to tend to your pet(s) (she has actually taken care of our fish too, and fed my wild birds outside for me!), I strongly recommend Sono Walkers.

We have our dog in daycare there and The staff is simply…read moreamazing, especially Alexis! We wish that she was outside a little more during the day, as opposed to being inside all day. Nevertheless, she receives a lot of love and attention. She's around other dogs and is socializing properly.

We have been taking our dog here for a couple of years. The know him and love him. He is always…read moreexcited to be there and loves to play. He is well cared for and happy, and we check in on him via the video cameras at least once a day while he is there. While there have been a few issues along the way, the staff works with us to manage them, and always keeps us informed.

Dr. Justine has a magical rep-or with our almost 100 lb. German Shepherd, she checked, what I…read morethought was a tumor or bot worm, on his back. She drained it (no complaints from him) and he healed! My cat got to see Dr. Emel- this time I was thinking the worst, she was drooling and off her food. Once again, great bedside manner- did all the tests, she was good, see how she does over the next two days...called back, she wasn't doing better (surgery) this time- the open appt was for Dr. Justine- so...yes, elderly cats get badly constipated...and this poor vet and the techs, well they did what they did and she took a massive dump that day and has been fine ever since. We got a new water fountain and give her hairball medicine. Sometimes the less invasive techniques are the best, what I love about this office I have been going to for over 40 years!

Amazing caring staff , DVMs are up on technology, treatments & alternatives in vet care.read more