I received a bouquet for Mother's Day from my son. To make things worse my youngest best son had just passed away. Some of the flowers were already rotting and some were drooping and about to rot. I contacted by phone and by email and I have heard absolutely nothing. Customer service is the absolute worst. I would never recommend this florist. read more

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Extremely disappointed with my flower order. These were supposed to arrive fresh for Mother's Day, but instead showed up late looking completely dry, wilted, and honestly awful. The leaves were ripped up, the arrangement looked nothing like what was advertised, and it looked like dying flowers thrown together last minute. What makes this even more frustrating is the delivery date changed to Tuesday, so I already submitted a cancellation and refund request BEFORE they even arrived -- and still received no response back. No communication, no accountability, nothing. For the amount paid, this level of service is completely unacceptable and incredibly unprofessional. Customers deserve better than dead withered flowers. read more

I just left Susana's Flowers shop and I am impressed. I needed a last minute flower bouquet for a birthday celebrant and she is the closest to my home. I asked her if she can make a bouquet that could fit my humble budget and she did not disappoint. Price: The bouquet looks more expensive than what I paid for. The combination of flowers is exquisite. Customer service: Susana is very pleasant, friendly and professional. She is willing to work with you. Location: The shop is easy to find with ample parking. Very neat front office. All in all, I am giving this place five stars. I told Susana that I will be a repeat customer. read more

Only a 3 star that could have been an easy 1 if they had not sent me a refund for the difference of their premium to the standard. My mother received the flower delivery significantly later than expected. Although I spoke with her just minutes before the scheduled delivery time, the flowers were left outside for over an hour before she discovered them. (In the notes for the order I had written to knock and ring the doorbell) This is unacceptable and raises concerns about the delivery process. Furthermore, the premium flower arrangement itself fell far short of expectations. The photos I have attached clearly show a considerable discrepancy between the advertised "Premium" arrangement and what my mother actually received. The arrangement appears to be of significantly lower quality and more closely resembles the standard package, lacking the promised abundance of small flowers and foliage showcased in your online display. If I had not called or emailed this facility, they would have been perfectly content with the product that they sent out. read more

Susana's Flowers - What she received - Florists Near Me - Tomball, Texas

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My daughter's wedding was planned in Tomball. I live out of town, and I needed a florist but had no idea where to go. I searched online and found Susana's. I read reviews and took a chance. My decision was fantastic. Susana was very accomodating. I have never set foot in her shop and everything was done by email. I sent pictures of what i wanted. She sent the quote for everything. Bride Bouquet - 1 Bridesmaid - 14 Wrist corsages - 4 Boutonniere - 19 I was given a due date. Made my payments timely and she even delivered on a Sunday. It was delivered on time and i did not have an issue with a single item. The flowers were fresh and she followed through on everything that we discussed. The price was very fair. I highly recommend this business read more

My mom ordered me birthday flowers from Susana's and they were gorgeous! Very fresh and beautifully displayed in a vase. Delivered right on time too. My mom ordered from out of state and we were both very satisfied with what Susana put together. Thank you! read more

Susana's Flowers - Birthday flowers. - Florists Near Me - Tomball, Texas

The plant was really really nice. The service was great as well. The price for the plant was very reasonable. The size was bigger than I thought it would be. read more

Super cool unique birthday surprise for selfless mom who always goes all out for others. Placed a order at 12:45pm over the phone. Very kindly was willing to adjust the colors from images on their website to something else based on what they had instock. Storm was actively hitting the area & they delivered at 2:45pm as storm had died down. I did not pay rush fee. Great service, quick turnaround. Priced well read more

Susana's Flowers - Standard birthday "cake" florals but with colors requested over the phone based on what color options they had - Florists Near Me - Tomball, Texas

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I received 4 dozen roses from a friend last week, and they were incredibly beautiful! The blooms were open and HUGE on the day they arrived. So much so that I was worried they'd only last a day or two. Six days later, they are still going strong! read more

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I searched for florists near the HCA Houston Healthcare Tomball Hospital and found Susana's. Since I live in the West coast, they were closed by the time I placed my order. I knew the delivery would take place the next day, which was on a Saturday. The flowers were for my male cousin who wasn't doing well and was admitted to the hospital. I figured the flower basket would be appropriate along with the blue butterfly. Delivery fee to the hospital was $12.99. When my cousin received the flowers, he sent me a photo. I was happy to see they used the same flowers but added pink roses which was even better than the online photo! Although the flowers in the back were different colors, it was gender appropriate and still the same type of flower from the website. Lastly, the best part, they used a blue bird instead of a butterfly! Again, very appropriate for a male recipient. It's more masculine. I almost feel like they adjusted the arrangement to suit the gender and circumstances. If so, it was very thoughtful and considerate of them. My cousin then texted a couple days later about how every nurse and janitor complimented how beautiful the flowers were along with the cute bird! Highly recommend Susana's, especially if you want to order for someone in the hospital! read more

Susana's Flowers - What I ordered online - Florists Near Me - Tomball, Texas

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Very pretty on day 1 upon arrival. I read the instructions that said to cut the stem daily and treat work flower food - there was no packet of flower food attached to my delivery. The name on the card was addressed to the wrong person but I knew it was for me because of the picture on the card. Day 2: I cut the stems and noticed the water was not clear and the stems had a slimy texture. I didn't think much of it. Day 3: the color of the water was getting white. Odd. I changed the water and cut the stems again. Day 4: decided to not cut the stems and see what happens Day 5: there seems to be a foul smell. Not the pleasant flower smell I'm used to. The water is whiteish again and the stems are slimy. I cut the flowers that had all the slim instead of just washing it off. I also noticed the lilies are wilting away instead of opening up. Is this the result of not giving it flower food? Idk. I've had flowers before and they usually don't die this fast. Granted it always came with 1 packet of flower food and I never trimmed the stems on a daily. read more

Susana's Flowers - Florists Near Me - Tomball, Texas

I would like to update my previous review. When I placed an order and tried to get confirmation of delivery I did not get a response from the owner via email or phone call until I posted a negative review. She was nice enough to send another bouquet of flowers to my 90 year old mom which I appreciated. The arrangement was nice and the entire situation could have been avoided had someone answered the phone or responded to emails but we did work things out. read more

The floral arrangement was delivered on time and just as described on your website. My friend loved them. I would order again. Sympathy floral arrangement. read more

Susana's Flowers - Florists Near Me - Tomball, Texas

Worse bouquet I've ever seen from a florist. Grocery store arrangement looks better than what was delivered.

I ordered an arrangement for the first time over the phone. The person who spoke with me did an excellent job of creating a beautiful arrangement. The person I sent the arrangement to sent me a picture of the arrangement. It was beautiful. I will use this florist again. read more

This is hands down the most beautiful flower arrangement I've ever received! Loved the variety of flowers and they were so fragrant too. Would recommend to anyone needing a stunning arrangement! read more

Susana's Flowers - flower arrangement - Florists Near Me - Tomball, Texas

Stacy went the extra mile on a delivery today, truly an angel on a huge day of grief, and will definitely only use Susana's for any future purchases due to this! Thank you so much Stacy! read more

I needed flowers for my anniversary and located Susana's Flowers. It was exactly what I wanted. The flowers were delivered on time the following day as requested. Great flowers and service. read more

Susana's Flowers - The flowers I ordered. - Florists Near Me - Tomball, Texas

We couldn't have been more pleased with the beautiful arrangement for our Aunt's funeral from Susana's Flowers in Tomball, Tx. We will DEFINITELY be repeat customers! read more

I am working out of state and wake up to the news my girlfriend is sick, and its Sunday. Susan's was the only florist open on Sunday near Magnolia. They put together an a AMAZING bouquet along with a bear, some Godiva chocolate and TWO balloons even tho I only paid for one balloon. I am beyond happy and very appreciative! They helped me be there for my babe even though I'm 5 states away. Susan's did an exceptional job and went above an beyond...and just so you, the arrangement lookes even better than the stock photo you see online. read more

Susana's Flowers - Large fall arrangement with small chocolate small bear and balloon. - Florists Near Me - Tomball, Texas

Ordered an arrangement for my girlfriend and Susana made sure to provide the best customer Service and the arrangement came out beautiful.

I needed to send flowers in Houston but live in Chicago. I have had horrible experiences with Teleflora and FTD in the past, so I started looking for florists I could order from directly. I am so glad I found Susanna's. She was able to create and deliver a beautiful arrangement, same day. And she sent me a phot of the arrangement, so I could see what it looked like. Unlike some other florists, it looked almost exactly like the arrangement in the photo I ordered from (I understand that there are usually some differences due to availability of certain flowers). Definitely the same look and feel. I was very, very happy. Thank you, Susanna! read more

Great service, beautiful flowers, delivered on time for Mother's Day! Thank you! read more

If you want to say "Wow" call Susanna. Reasonable, Reliable and very talented. She knocks it out of the ballpark. Even when in a time crunch! I would give her six stars if I could! read more

Susana's Flowers - My sister's birthday flowers. - Florists Near Me - Tomball, Texas

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I ordered long stem yellow roses to be delivered to a friend after her mom passed. She called me a week later to tell me how beautiful the arrangement was, and that everyone who saw them thought they were just wonderful. I can't thank you enough for delivering a little sunshine to that home. I will definitely refer you to friends and family. read more

The flowers were so beautiful and my fiancé loved, loved, loved the arrangement. Thank you so much for also remaining open a little late for me to pick them up. read more

I procrastinated a little, and didn't order my daughters Valentin's Day flowers until February 11th. They assured me that my daughter would receive them on Valentine's Day. She did (late that evening). I didn't care. These women worked so hard to make my daughters Valentine's Day special. My daughter was elated. She said they were so beautifu!!! Thank yall so much for making my daughters day, special. read more

I found Susana's Flowers on a "nearby florist" search and decided to give them a shot. Right from the beginning, I received great communication, excellent customer and the end result was an exceptional bouquet of flowers that my wife absolutely loved! I'll be ordering from here again! read more

Susana's Flowers - "Let the Sunshine In" bouquet - Florists Near Me - Tomball, Texas

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I am out of state and wanted to send flowers to my daughter who lives in Tomball. Susana took my order over the phone with just a few specific flowers I wanted included and created and delivered a beautiful arrangement that my daughter loves! All within a few hours. Thank you Susana!! read more

They delivered my mom's birthday flowers the same day and they were perfect! My mom now is happy to know there is a reliable florist in town. read more

The bouquet I purchased for my wife was beautiful!! I will definitely use Susana's again.