1. Susan Campbell, CMT

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Susan Campbell, CMT

5.0 (2 reviews)
Closed • 9:00 am - 4:00 pm

By appointment only

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Serenity Spa

Serenity Spa

4.7(320 reviews)
11.2 km
•$$
Locally owned & operated
Certified professionals

Came here on a whim Monday morning for the first time. My sleep has been awful and my body was…read morepaying the price so I was lucky to be able to walk in and immediately be seen by Nicole without an appointment. Nicole definitely knew what she was doing! I did the 60 min deep tissue. She was very strong and attentive. She immediately found all my knots and some tight spots I didn't even know about. She recommended next time to do 90min and that I would see the best therapeutic results with a massage every 2 weeks. I would come back again and see Nicole! I do wish there was less sound bleeding and maybe the ability to turn the lights down lower/music up a little, but otherwise I had a great experience.

My husband and I received a couples massage here. The person massaging me had to keep instructing…read morethe person massaging my husband on what to do, and when my husband would make requests on how/what he preferred, the therapist ignored him. Since my massage was decent, we decided to only tip for my therapist. When the matron looked at the screen with the single tip, she made a remark to her colleague in a different language and then converted back to English (she had been speaking English the entire time). Since I don't know what she said, I can't confirm whether she was making a snarky remark or not, but it gave off that vibe and honestly, that was very unprofessional to do. Very disappointing experience. I am unable to recommend this business.

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Serenity Spa
Serenity Spa
Serenity Spa

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Amy's Massage - Before and after

Amy's Massage

4.4(21 reviews)
25.4 km

She is so gentle and kind , thoughtful about how your body , should look and feel to you , great…read more Atmosphere, very professional , timely and patient. Afterwards I always have amazing results.

So, Amy contacted me and expressed she had never been treated in the manner I treated her; which…read morewas confusing. She stated she would offer to refund me the difference of what I paid her and whatever I thought the massage was worth. I thanked her and named a price. I sent a request for the refunded amount in VenMo. That was 4 days ago. I have not received a refund, nor have I heard from Amy. Instead I received a random message in Yelp from Amy telling me to write as many reviews as I like. This was odd and I flagged the content of the message exchange in Yelp so they can facilitate whatever was occurring between Amy and I. I then copied and pasted my reply to Amy into VenMo, hoping Amy would see it and acknowledge her offer to refund me for part of the cost. I still have not received the refund Amy offered nor have I received any communication from her to clarify what she did intend to communicate or to proceed with a refund she offered. So, at this point I presume she never meant to refund me, like she stated.‍ Approximately an hour after posting this, Amy accused me of harassing her.‍ Proceed with caution if you decide to reserve her services. First and last time for me.

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Amy's Massage - Our newly remodeled studio

Our newly remodeled studio

Amy's Massage - Treatment room

Treatment room

Amy's Massage - Treatment Room

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Treatment Room

Woodhouse Spa - Walnut Creek

Woodhouse Spa - Walnut Creek

4.3(391 reviews)
7.2 km
•$$$
Luxury
Certified professionals

I visited Woodhouse on 10/17. From the moment I stepped off the elevator (ADA-compliant), Woodhouse…read moreSpa felt thoughtfully designed and welcoming. Nyla greeted me with efficient, personable service (dare I say, sweet). She made me feel welcome right away and set the tone for the whole visit. The decor and amenities are wonderful. The waiting area offered snacks, orange-infused water, and tea. I settled into a cozy chair with soft weighted blankets, which made it easy to relax. There were no signs asking for silence, yet everyone naturally relaxed into the serene atmosphere and enjoyed the quiet My facial with Alisha and Swetish massage was the true highlight. They were both personable and skilled. I got the glass facial. My skin felt refreshed, and I am glowing. You could see your reflection in my skin. My massage with Kay was equally outstanding: thoughtful, restorative, and exactly what I needed. It was a joy to be cared for by a team that reflects the love they have for what they do. What's more, Woodhouse has created a comfortable, inviting space where every guest can walk in and feel welcome. Congratulations to Alexa, the Manager. It shows in every interaction. As the saying goes, "Sound leadership makes for a happy staff, and a happy staff makes for happy guests." The cleanliness, comfort, the sweet woman who refilled the snacks, and the team's warmth, professionalism, and genuine kindness make for a perfect spa experience. Worth every penny! Thank you, Woodhouse Spa, for a beautiful, restorative experience. I'll be back soon!

The online booking system is super convenient and easy to use. Upon arrival, the front desk staff…read morewas professional, welcoming, and pleasant to interact with. The spa itself was clean, relaxing, and had a lovely relaxing ambience. We did receive a call the day prior, asking to move our appointment due to a staff member calling out sick. This was completely understandable, and fortunately, we didn't have any other plans, so our schedule was flexible. I thought it was a nice gesture to offer complimentary red light therapy or a sauna session as a "thank you". We opted for the red light therapy, which was a cool experience! I honestly had no expectations and wasn't sure what to expect, lol. It's essentially a very small booth with bright red lights. My only suggestion would be to reconsider the chair inside the booth, as it feels too large for the space. A simple stool would probably suffice and allow for more room. Unfortunately, the massage itself was a different story, and I left feeling disappointed with the overall quality of the service, especially compared to past experiences I've had at other spas, such as the Lafayette Park Hotel. My massage therapist appeared not to have reviewed my intake form, as she was unaware that I had specifically requested that my feet not be touched. To put this into perspective, I've received prenatal massages that involved significantly more intentional muscle work and attention than what I experienced during this session. Frankly, I could have had my husband rub lotion on me at home and received a similar experience, which is disappointing given that I specifically booked a professional spa treatment. I also mentioned at the beginning of the session that I was experiencing aches in my back, hoping that area could receive some additional attention, but very little focus was given to it. I understand that every therapist has their own style, but I left feeling that the service fell well below my expectations and did not reflect the level of quality I had anticipated from Woodhouse Spa. While I appreciated the ease of booking, the professionalism of the front desk staff, the relaxing and clean environment, and the complimentary red light therapy, the massage was ultimately the main service I came for, and it just wasn't up to par with past experiences.

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Woodhouse Spa - Walnut Creek
Woodhouse Spa - Walnut Creek
Woodhouse Spa - Walnut Creek

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Susan Campbell, CMT - massage - Updated October 2026

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