I'm late doing this review cause last summer 2025 after the 3rd appt with Jason, I had to deal with prostate cancer reoccurrence which I just recently finished, and thought I'd post my review. I chose Jason to help me with getting a new unit cause I thought he was good at doing this. I met Jason the previous summer 2024 for a haircut while I was in town visiting friends. Later after a bad experience with a hairstylist in SC and GA, I reached out to Jason early 2025 about my situation, and he said these bad experiences happen in the industry where the hair stylist takes advantage of their customers, but ASSURED me I wouldn't have that problem with him. That he'd been cutting hair for 30 plus years. So I saw Jason about a new unit on 04-16-25. It was a 1000 mile RT drive from me. From what I gathered in my conversations with Jason, he's mostly a hairdresser, wigmaster with theatrical work, but occasionally helps customers to order units at a discount, and cuts them in for the customer, supposingly for a savings. During the initial consult with Jason on 04-16-25 (costing me $70) he helped me order the unit from the manufacturer which cost me $360 for the unit. When I received the unit, I went back to Jason 07-17-25 for the cut in. He said normally a cut in takes 2-3 hrs, but he spent over 11 hrs doing my cut in over 2 days. When it was all said and done, JASON CUT THE UNIT TOO SHORT IN THE BACK, thus it couldn't be used. Needless to say I was very disappointed that he screwed up my unit....and also being that I drove 1,000 miles RT for the appt. At the end of the 07-17-25 appt, Jason ordered another unit because of his mistake and he paid for the new unit. I told him I'd be back in Knoxville 09-17-25 and needed the new unit by then. I soon found out from the manufacturer that the order would need a rush payment of $49 (which I had to pay) so it would be there in time...didn't think that should be my expense. I drove to Knoxville for the appt on 09-17-25, and Jason spend around 12 plus hrs cutting in the 2nd new unit over a 2 day period. When he finally finished with my cut in 09-19-25, it was around 6:45pm we were the last people in the building. His shop had poor lighting and I really couldn't tell how it looked. So I paid him the $100 for the cut in and told him I'd look at it when I got home where I had plenty of light. That's when I realized the color of the unit DIDN'T MATCH MY HAIR, and there was a grey line where the unit met my hair. I couldn't believe Jason screwed up my unit ONCE again. I sent him several texts about my unit not being right and he never responded. I contested the $100 charge with Chase Visa and after a month they reversed the charge. But I was still out of pocket $479, $70 for initial consult, $360 my cost for the initial unit and the $49 rush fee. All I can say is BE VERY CAUTIOUS about having Jason cut in a new unit for you. I noticed that the service I received, a cut in on a mens hairpiece isn't listed on their services they do. Perhaps the reason I had the issue with my hair piece cut in. It may work out just fine for you, who knows. Apparently he doesn't do many of these cut ins, hence the 10 plus hours to do a normal 2 1/2 hr cut in. read more

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I have been to both Susan and Jason and could not recommend them more. Whether it is a cut, color or a special service, you won't find better hair artisans anywhere. They take the time to talk to you, understand what makes your hair unique, and what needs to be done to make it work best for you. They are lovely, genuine people who truly care about their customers and I highly recommend them for any (and all) of your hair care needs! read more

Susan was a great help figuring out what to do with my hair. Color, cut and advice were all great! She will give you honest feedback. Highly recommend her. read more

I was referred to Susan after getting a bad cut at a different shop in town. She is a great listener and communicator and she did an outstanding job. I have returned many times now and have been extremely happy with her work. I very highly and enthusiastically recommend. read more

I wouldn't suggest going here as they don't care to clean their tools. Which puts their clients at risk for scalp infections....

My hair was an absolute (self-inflicted) disaster. Susan was patient with me and accessed the situation, formed a plan, and worked a miracle. I am so thankful, both for the generous consideration for my feelings, and helping me feel like "me" again. read more

I read many positive reviews about Susan and decided to give her a try. I had received a really bad haircut and was at a loss about how to fix it without shaving my head! I loved being able to make an appointment online - so convenient! Susan listened to what I liked and didn't like about my hair and I love the cut I got. She cut it dry, had me run my hands through it, then washed it and fine tuned the cut again. Before she was done, she had me run my hands through it and play it with it to make sure I was truly happy. To me, you can always tell a good cut when you do nothing and it still looks good. This definitely applies! I loved my experience so much, that I recommended Susan to my mom and she's going to see her next week! I can't wait to continue to visit Susan. read more

Susan doesn't rush and spends time getting to know you, your lifestyle and the style which fits your face and personality. She is patient and aims to please. read more

Susan is the very best of the best and a gifted artist. I am in the best possible hands with her. She listens, really knows her stuff, and will make sure you are happy before you leave. She is also an amazing person and a blessing to be around. You will leave looking and feeling great. read more

Susan At Studio H - Hair Extensions Near Me - Farragut, Tennessee

Susan is not only a great person but an exceptional hair stylist. I'm VERY particular about my hair with both color and cut. I appreciate the time she took to TRULY listen to me learning my needs and concerns. I've met my new stylist! And I look GREAT to boot! read more

Oh my goodness, this could be a very long review, but I'll try to shorten it. Susan is so gifted in so many ways. Having lived all over the world, thus having my hair done is so many salons, I must say Susan is the best. Her best moment for me is when she helped me transition from colored red hair to color-free natural gray. My hair never, ever looked like it was just color growing out. It looked great every step of the way. HUGE accomplishment! I keep a stash of Susan's business cards handy at all times. I have been asked who does my hair by many, many folks (men and women of all ages and ethnicities). Love my edgy style and LOVE that I can now proudly show my unique gray hair! Thank you Susan! read more

I'm glad I found her, she does an awesome job on color and takes the time to get to know you and what exactly you want. Would recommend her to anyone! read more

Susan...wow...where do I begin...first off, she is a phenomenal person, very easy to talk to, and a genuinely good and sweet woman. I have gone to her for years, and have had fantastic experiences every time. Susan listens to what you say. She wants you to be happy with her work, and takes the extra time to make your hair exactly the way you want it. She does my whole family's hair, and everyone is always very satisfied. Her work is varied as you can see from her pictures. She's very talented at what she does. Give her a try. You won't regret it! read more

Susan and Jason did a fabulous job. Susan listened to what I said when I came in, and managed to wrangle my mess of hair into EXACTLY what I was hoping for! I was nervous, as this was my first attempt to find a stylist in Knoxville after moving here, but I hit gold with Studio H. I'll definitely be back soon! read more