it appears like this office needs to train the reception staff or hire staff that cares…read more i am a new patient and chose this office through my insurance. i attempted to call and schedule my first appointment and Marsha put me on hold for 6 mins, told me she didn't want to keep me waiting and will call me back which at first i appreciated.. almost two hours later and no call back. i called back since she or no one reached out and she placed me on hold again. after reading the reviews and having this experience ill simply choose another office to be seen because this put a bad taste in my mouth. i was a receptionist at the last practice i worked at and i would never treat patients like this. lack of communication, urgency, & care. train your staff.

This place has 0 stars with customer service. They talk behind your back right in front of people…read moreand are very unprofessional. The availability they have is not very accommodating for people who work and have school. They only have the orthodontist come on Wednesdays. They are never on time even if you have an appointment. My daughters appointment was at 4pm and she didn't get to it until 4:45

DR. MASSOUN , has been taking care of my teeth and dental care for more than a decade. He is super…read moreattentive , very professional , knowledgeable, and very thorough. He takes his time to truly attend to his patient's dental concerns and worries. He goes above and beyond to fully explain every procedure and any dental issues that may be in need of further treatment . He is very knowledgeable and is patient enough to fully answer every dental question you may have thoroughly ,and he also explains what therapuetic measures are available for any dental issues you maybe experiencing and will go through what options are best to fit the goals you are trying to achieve . DR. M. is also very considerate and genuine to explain the cost of the dental services needed and has always suggested the best route that is most affordable for your budget .He truly cares about his patients. He has always given me the best advice towards the best treatment plans to help me be more proactive on my goals to keep my teeth cavity free & my gums healthy . He is always so kind to truly make me feel comfortable and he takes the time to truly figure out the best care plan for every patient's dental needs and goals without breaking their bank account . His office also provides various dental cosmetic services to help me keep my smile at it's optimal on top of the general dental care that is available . I actually had my invisalign retainers made here. My retainers, have helped me tremendously, not just cosmetically to keep my bite and smile straight ;but the type of retainers Dr. M. had suggested also helped me minimize any damage that may occur from my occasional teeth grinding. DR. M. is also very gentle , efficient, comforting ,and is really thoughtful to make you feel calm through any dental care procedures. I've had the best dental cleaning experiences & annual check ups with him and his team . I've had other dentists in the past traumatize me after a rushed and rough dental cleaning , which have left me with bleeding gums and oral abrasions that had me feeling awful with anxiety about going to the dentist in the past. DR. M & his team have helped me overcome my anxiety on dental visits. I've always left his office with a positive experience, my teeth feeling great, and happy with my best smile. His office is clean with a very pleasant environment , and there is plenty of free customer parking available. Everyone of his staff is very welcoming, accommodating, and very professional as well. His staff and entire team are all very friendly and have wonderful customer service and great hospitality. Jennifer, his dental assistant front desk rep, has always been so pleasant and helpful! She has always made me feel more calm & at ease , right when I enter the dental office. I highly recommend Dr. MASSOUN & his Dental offices for anyone looking for quality dental care! ALL my gratitude to Dr. Massoun and his team for always being so patient to answer all my questions and concerns ,and most of all helping me achieve all my dental care goals in the most positive way ! I applaud and thank you for all your hardwork and the dental services you guys provide for the community!

Everyone is friendly, professional, and provide great service. The doctor was able to see me on a…read moreemergency visit without any hesitations. The office manager is also professional and caring.

Ngl I really was nervous and was dreading to go to the dentist . Dr. Ibrahim was chill and was…read moreeasy on the hands . I recommend

Where do I start!…read more First of all, I was in the most pain I have been in in a long time when it comes to my teeth and I couldn't wait another day. Upon reaching out they were going to be closed but happened to be able to get me in on a day off with clear and concise explanations of all fees. Due to the extreme nature of my situation Dr Sandy and the entire office was able to asses the situation professionally, quickly and referred me to the right people with her name and stamp on it. She was able to get me meds, mouth wash and the products needed to keep me going while I had to have a different procedure to come back for her to fix my crown. I can't wait to be back and will constantly work with them again and again! See you guys soon & Thank You Dr Sandy for all of the great work you do as well as your help within your network!

I Hadn't been to the dentist in a long time & I was expecting a lecture lol, but they were actually…read morereally understanding. Took care of everything without making me feel bad. They were quick efficient, and no surprises. Appointment started on time and I was out faster than I expected! Super happy about that.The Staff was patient and made the whole thing way less stressful. Not gonna lie I'm pretty picky with dentists, but this place is solid. I really recommend dr kim!! I Had a deep cleaning done and it went way smoother than I expected. Minimal discomfort. The Front desk was super helpful with scheduling and insurance stuff. That alone made the experience 100 times better. And just overall i love this office!

Honestly one of the better dental experiences I've had. I usually hate going to the dentist, but…read morethe whole team here made it pretty easy Front desk was super chill and helpful with scheduling, and I didn't have to wait long at all. The dentist was really straightforward and didn't try to push a bunch of unnecessary stuff, which I appreciated. Took the time to explain what was going on and answered all my questions without rushing. The cleaning was gentle but thorough too. Overall just a solid, no-stress office. Definitely sticking with them

Dentist and assistants are caring and listen. They're busy sometimes but are attentiveread more

Amazing I freak out if u mention dental work in-front of me…read moreand I've been postponing for sooooo long just cz of how afraid i am. My sister came her first and she was so happy and then my parents started coming to this office too and i kept on hearing great feedback so i gave it a try and am super relieved. I did a root canal, deep cleaning and some fillings and surprisingly am not postponing anymore just cz of how comfortable they make me feel. At first i used to take oragel with me so that i numb my gum to limit the pain but now no more i don't even numb anything cz of how good the doctors are. I recommend them to my aunt and uncle and now the whole family comes here. It's a great experience overall, both doctors are amazing the front desk staff are patient, i change dates a lot and they always follow up. Thank youuuu for all the work u do

Dr. Raj is the best dentist I have found after a lot of other money extorting dentists and their…read moreoffices. It will be a shame if Dr. Raj's Office will start doing so which lately I have experienced that their office, not Dr. Raj, start pushing to get other extra treatments to get more money. We always blame to the dentist but it is the office which pressures dentists.

They are very friendly and professional. Caring of their patients. Very timely with appointments,…read moredon't keep you waiting

I had a filling come off right before an important trip, and I was honestly panicking, trying to…read moreget it fixed in time. I called the office every day hoping for an opening, and thankfully they were finally able to squeeze me in. Dr. Luu agreed to take me even though she didn't have to, and I can't thank her enough for going out of her way to help me. Dr. Luu was absolutely amazing from start to finish. She was incredibly kind, patient, and professional. You can tell she genuinely cares about her patients. She fixed my tooth quickly and perfectly, and because of her, I was able to go on my trip feeling confident instead of worrying about a missing piece of my tooth the entire time. Dr. Luu truly went above and beyond for me. I'm extremely grateful and would highly recommend Dr. Luu to anyone looking for exceptional dental care.

I have been coming here for years and the attention and care is wonderful. Dr Schmidt and his team…read moreare wonderful. Definitely recommend.

Took my 4 kids here,everyone here except the Dr are extremely rude. Front and back seem like they…read moreget paid to mistreat patients. I took my son he is 6 for fillings 3 days later he had tooth pain, took him back Dr said it nothing to worry his teeth are just ready to come out. 5 weeks later my son has a swollen cheek with infection and tooth needs to be removed. There is no way a tooth would go bad in 5 weeks.. now I was referred to a kids pediatrics dentist because he has no idea what to to do, and just doesn't want to be liable. Don't take yourself or children here.

I would give it - starsif i could. In their Bio it says they are a Family Friendly dentist with a…read moregreat Atmosphere. THAT COULDNT BE FARTHER FROM THE TRUTH. The front receptionist with the glasses was extremely rude not only to me but to a few other people waiting in the office & checking in. She told one lady that she had to leave because it didn't matter if her father had alzeheimers or not she couldn't be here. Why does this lady have to be so Disrespectful, Uncourtious and just Ugly. Also it's not very polite for her and the others ladies behind the glass to talk about the patients or their families. This used to be a good dental group now it's just about rude people & service that sucks. NOW YOU TELL ME WHAT IS SO FRIENDLY ABOUT ANY OF THESE THINGS? EXACTLY NOTHING.