Really loved this place. Great staff. As soon as I entered everyone was just sweet and friendly. So…read morethat was a great start. Irene was the dental assistant that helped work with me. I don't like going to the dentist and she really made me comfortable. I had the opportunity to be looked and worked on by both Dentist that resides there and both were wonderful. I will definitely make this more permanent dentist.

What a FANTASTIC first appointment! They listened to my concerns. They addressed issues I had with…read moremy previous dentist's work. They took the time to explain things to me. I didn't feel like I was in a barn waiting my turn to be seen along with everyone else. I seriously felt like I was getting the best care I've had at a dentist in YEARS. AND THE BEST PART: They are not only in Delta Dental's network, they work with you to figure out your insurance costs. AND when I saw what they charge if I didn't have enough coverage and had to pay out of pocket, I was SHOCKED. This is the first dentistry I've been to in a decade that DOES NOT TRY TO OVERCHARGE YOU. So thank you! I'll see you soon and am recommending your office to my whole family.

Dr. Leichty is so wonderful! He was very kind and informative. He is personable and makes you feel…read morecomfortable. After seeing another dentist that recommended a porcelain inlay at approximately $1,300, I decided to get a second opinion. I found Dr. Leichty and called to make an appointment for a second opinion. I spoke with Mari who was EXTREMELY friendly and beyond helpful. I've already recommended Dr. Leichty to my mom who will be making an appointment! If you're looking for an honest and upfront dentist, someone that won't BS you and will make sure you're comfortable, please contact Dr. Leichty! My experience was exceptional, and I'm glad I found this office!!

Dr Leichty office from the front staff, dental hygienists and assistants are amazing! They remember…read morewho you are no matter how long it has been since your last visit and they make the experience unforgettable with their welcoming persona, care, compassion for your oral well being, and just overall knowledge of what they are doing. They always make sure you are comfortable, walk you through what they are doing and why, give you tips to help your teeth and have you leaving the office satisfied and wanting to come back. Dr Leichty is the nicest, most caring, and knowledgeable dentist I have ever been to. He stops to talk to every patient, not just about your teeth but to have a friendly chat. He never rushes you and gives you his undivided attention. His detail in his work is impeccable. He even worked with my son who is afraid of needles to figure out a plan that worked for my son to make him feel comfortable to get his filling. He had so much patience and made my son realize that there was nothing to be scared of in the end by showing true care and skill. Dr Leichty was recommended by our orthodontist and we now know why. We will never change dentists and look forward to our cleanings and getting to see the dentist now!

it appears like this office needs to train the reception staff or hire staff that cares…read more i am a new patient and chose this office through my insurance. i attempted to call and schedule my first appointment and Marsha put me on hold for 6 mins, told me she didn't want to keep me waiting and will call me back which at first i appreciated.. almost two hours later and no call back. i called back since she or no one reached out and she placed me on hold again. after reading the reviews and having this experience ill simply choose another office to be seen because this put a bad taste in my mouth. i was a receptionist at the last practice i worked at and i would never treat patients like this. lack of communication, urgency, & care. train your staff.

This place has 0 stars with customer service. They talk behind your back right in front of people…read moreand are very unprofessional. The availability they have is not very accommodating for people who work and have school. They only have the orthodontist come on Wednesdays. They are never on time even if you have an appointment. My daughters appointment was at 4pm and she didn't get to it until 4:45

My husband had a great experience Staff was gentle and…read moreprofessional Doctor was very caring and understanding with nervousness

My first appointment at West Coast Dental was in early January. I was able to get a same day…read moreappointment, which I appreciated, although the office was very busy and I wasn't able to receive treatment that same day. I'll admit that I was initially a little disappointed, as I had hoped to complete everything in one visit. I later scheduled an 8:00 a.m. appointment for January 31st and was told I would be seen and treated that day. When I returned on the 31st, I was treated by Dr. Pham, and Esmeralda assisted me with billing and benefits explanations. This is where my perspective completely changed. It quickly became clear why the office is so busy. Dr. Pham did an outstanding job, he was empathetic, kind, respectful, and took the time to thoroughly educate me about my treatment. Esmeralda was equally wonderful, clearly explaining what was covered by insurance, what was not, and reviewing my options without any pressure. Together, they made the experience genuinely positive. Fast forward to today, when I returned for my wisdom teeth extraction. Once again, Esmeralda was welcoming and helpful, and this time I was treated by Dr. Nguyen, the oral surgeon. She was incredibly efficient and skilled, the procedure was quick, smooth, and completely painless. I was honestly amazed at how comfortable the entire experience was. And so appreciative her and the dental assistant (whose name I forgot. Sorry) truly cared and eased my nerves. Overall, I am extremely impressed with the level of care, professionalism, and consideration shown to patients at West Coast Dental. I will absolutely continue coming here and will gladly recommend this office and its staff to anyone looking for excellent dental care.

Recently I had an urgent inquiry regarding my plaque build up and needed a second opinion from a…read moreprofessional dentist. Luckily my sister referred me to Dr. Philip. I am beyond grateful and appreciative of Dr. Philip's time and care for me even though I am not his patient. After seeing my dentist at a different office, I was informed that I needed deep cleaning ASAP. However I was not provided further information. This made me doubt whether my own dentist just wanted me to pay out of pocket for a service that was not necessarily urgent. I wasn't sure what to do and expressed my concerns to my family. My sister suggested that she can ask her friends that are in the dental field which led us to Dr. Philip. Dr. Philip immediately responded to my sister and later even personally called me. He was already home, yet still took time to answer my questions. He even offered me to come over to his clinic for him to give me a proper consultation that I did not receive in my own dental clinic. He provided patient education that I needed and even followed up with me days later to make sure I received my perio charting and provided his professional opinion to help me make my decision. Knowing that Dr. Philip did this for me even though I am not a patient of his, I can imagine the greater care his patients receive. He is a phenomenal example that I wish more dentists exemplified. His expertise, patience, and understanding is exceptional! Thank you very much for your time and help Dr. Philip! You are the best!

It has now been four months since I posted this review. Despite the office publicly stating that…read morethey would review their intake procedures and reconsider how these forms are presented, neither the owner nor anyone from the office has contacted me to clarify the issue or follow up with the changes they have made. At this point, the lack of any follow-through leaves me with the impression that the response was primarily for public-facing purposes rather than an indication that meaningful changes would actually be considered. I would have been happy to return had the process been reconsidered, and I remain disappointed that their public response appears to have ended with the response itself.

Called in on Thursday to make an appointment for emergency, said they could get me in on Saturday…read moreat 9am. Should up and said I wasn't in the system and had no appointment. Have always come here and honestly the front staffing have gone down hill. Bad customer service.

Thank you, Rialto dental care for a very pleasant experience. I appreciate your patience and…read morecompassion. Very professional and stellar customer service.

Took my 4 kids here,everyone here except the Dr are extremely rude. Front and back seem like they…read moreget paid to mistreat patients. I took my son he is 6 for fillings 3 days later he had tooth pain, took him back Dr said it nothing to worry his teeth are just ready to come out. 5 weeks later my son has a swollen cheek with infection and tooth needs to be removed. There is no way a tooth would go bad in 5 weeks.. now I was referred to a kids pediatrics dentist because he has no idea what to to do, and just doesn't want to be liable. Don't take yourself or children here.

I would give it - starsif i could. In their Bio it says they are a Family Friendly dentist with a…read moregreat Atmosphere. THAT COULDNT BE FARTHER FROM THE TRUTH. The front receptionist with the glasses was extremely rude not only to me but to a few other people waiting in the office & checking in. She told one lady that she had to leave because it didn't matter if her father had alzeheimers or not she couldn't be here. Why does this lady have to be so Disrespectful, Uncourtious and just Ugly. Also it's not very polite for her and the others ladies behind the glass to talk about the patients or their families. This used to be a good dental group now it's just about rude people & service that sucks. NOW YOU TELL ME WHAT IS SO FRIENDLY ABOUT ANY OF THESE THINGS? EXACTLY NOTHING.

Will the office be held accountable will they take responsibility for crown that came off or is it…read moreall on aarin parents ? THE FRONT OFFICE & Dental asst awesome- THE NEW DENTIST GREAT! The old dentist they had (MR RUSHY RUSHY) no longer her - I ONLY GIVE 3 stars because I'm upset because I have to be responsible for pain, totally out of pocket for a crown that I think should be a share responsibility between the office and myself because you never know about product being old or if it was just put on as such a horse that it wasn't put on very good. It only lasted temporary.

The staff at this office are very friendly and kind. They communicate well and effectively so that…read moreyou know exactly what's going on. Dr.Penalba worked so well with my daughters, he was patient and really cared about not making the dentist office a "scary place" that they wouldn't want to go back to. I highly recommend this place.