DR. MASSOUN , has been taking care of my teeth and dental care for more than a decade. He is super…read moreattentive , very professional , knowledgeable, and very thorough. He takes his time to truly attend to his patient's dental concerns and worries. He goes above and beyond to fully explain every procedure and any dental issues that may be in need of further treatment . He is very knowledgeable and is patient enough to fully answer every dental question you may have thoroughly ,and he also explains what therapuetic measures are available for any dental issues you maybe experiencing and will go through what options are best to fit the goals you are trying to achieve . DR. M. is also very considerate and genuine to explain the cost of the dental services needed and has always suggested the best route that is most affordable for your budget .He truly cares about his patients. He has always given me the best advice towards the best treatment plans to help me be more proactive on my goals to keep my teeth cavity free & my gums healthy . He is always so kind to truly make me feel comfortable and he takes the time to truly figure out the best care plan for every patient's dental needs and goals without breaking their bank account . His office also provides various dental cosmetic services to help me keep my smile at it's optimal on top of the general dental care that is available . I actually had my invisalign retainers made here. My retainers, have helped me tremendously, not just cosmetically to keep my bite and smile straight ;but the type of retainers Dr. M. had suggested also helped me minimize any damage that may occur from my occasional teeth grinding. DR. M. is also very gentle , efficient, comforting ,and is really thoughtful to make you feel calm through any dental care procedures. I've had the best dental cleaning experiences & annual check ups with him and his team . I've had other dentists in the past traumatize me after a rushed and rough dental cleaning , which have left me with bleeding gums and oral abrasions that had me feeling awful with anxiety about going to the dentist in the past. DR. M & his team have helped me overcome my anxiety on dental visits. I've always left his office with a positive experience, my teeth feeling great, and happy with my best smile. His office is clean with a very pleasant environment , and there is plenty of free customer parking available. Everyone of his staff is very welcoming, accommodating, and very professional as well. His staff and entire team are all very friendly and have wonderful customer service and great hospitality. Jennifer, his dental assistant front desk rep, has always been so pleasant and helpful! She has always made me feel more calm & at ease , right when I enter the dental office. I highly recommend Dr. MASSOUN & his Dental offices for anyone looking for quality dental care! ALL my gratitude to Dr. Massoun and his team for always being so patient to answer all my questions and concerns ,and most of all helping me achieve all my dental care goals in the most positive way ! I applaud and thank you for all your hardwork and the dental services you guys provide for the community!

Everyone is friendly, professional, and provide great service. The doctor was able to see me on a…read moreemergency visit without any hesitations. The office manager is also professional and caring.

I had such a great experience with Dr. Timple and her entire team! My daughter was referred for a…read moreconsultation to have her dental treatment completed under general anesthesia (GA), and as a mom, I was extremely nervous about having my daughter put under anesthesia. During the consultation, Dr. Timple and her team took the time to answer all of my questions and reassure me about my concerns. They made me feel so much more comfortable and confident moving forward with her treatment. We came back on a separate day for the actual procedure, and everything went so smoothly from beginning to end. The entire team was caring, professional, and made the experience as stress-free as possible. Most importantly, my daughter woke up happy, wasn't in pain, and STILL loves going to the dentist! That meant so much to me because I was worried this experience might make her afraid of the dentist. I'm incredibly thankful to Dr. Timple and her team for taking such great care of my daughter and making a scary situation for me as a parent such a positive experience. I would absolutely recommend them to any parent who may be nervous about their child needing dental treatment under GA!

**READ THE 1 STAR REVIEWS** I will preface this review with…read moreacknowledgment of the hygienists and dentists - they are wonderful, thoughtful, caring, and personable, especially for the kids. My critique is not of my experience relating to the type of care received, but rather the operation as a whole. My family has been coming here for what WOULD be 2 years, but that ends today. To understand where this review is going - this is a corporate dental office where bottom line comes before patient care. Corporations, as we all know, put money before people, and will even go so far as to inconvenience clients to ensure they meet their quota of patients and out of pocket expenses (this is allegedly based on customer AND employee experience for this dental group). The 1-star reviews are a quick tell of that - heed the warning. I have had my husband and kids coming here for some time and while I have nothing negative to say of the children's experience, my husband has also had a substandard/subpar experience as well. Imagine an ongoing infected tooth requiring a root canal with swollen gums/sensitivity, NO antibiotics and delayed healing. He later required another 2 root canals, to which it was observed that there was an infection on the last one (negligence/dental malpractice). The cavity filling that they did also didn't last very long before falling out. One of the temporary caps he needed on his most recent visit was so poorly placed that he was gluing it down 2x a day in order to eat. This is of course AFTER he had already gone back for them to fix it. Good thing the permanent was done well without issue or complaint and antibiotics were administered, after the fact. As for me, I hadn't been to the dentist since COVID (5+ years) and when making my appointment, I emphasized that I hadn't had any kind of dental exam or cleaning in that time and specifically wanted a deep cleaning. Day of my appointment, I'm promptly seen for X-rays and the exam. During the exam it is noted that I have beginning stages of perio, where the dentist thoroughly informs and educates me on the matter. LOVED that! She then tells me I need laser treatment that is not covered by insurance. I do not love that. I ask her if I'll be getting a cleaning today that IS covered by my insurance. NOPE. I have to wait *7 months*. So as I am leaving, I am absolutely dumbfounded on why I did not get the one thing I came for and being haggled into paying $130 for something when they couldn't even CLEAN MY TEETH AFTER 5+ YEARS. That should have been the last straw, but alas, here's the review. I did have one prior appointment in December where things went normally and I did get my teeth/perio cleaned and the experience was standard. My appointment today was at 3:30pm. I got SEVERAL notices to check-in, fill out, and sign documents before my appointment. DONE. I even called them to confirm what the appointment was for and it was a follow-up perio cleaning (2 limited deep cleanings in 3 months for preventative perio disease). I have kids, so I dropped them off early to avoid risking being late, get to the dentist at 3:05pm and wait. And wait. And wait. At 20 minutes past my appointment time (45 minutes of sitting and waiting), I just got up and told them to cancel my appointment, and left. This place is not great or exceptional or consistent and I think it's no fault of the dentists and hygienists themselves, but rather the corporation they work for and the management that is responsible for overbooking and managing appointments. I don't even want to comment on the front desk staff because the attitude seems to be standard across the board for people who sign up for that job. Dentists already have a bad reputation of charging unnecessary services and procedures. Now put that into a corporation's hands and you are literally a walking cash cow for these people. Upgrade your dental plan to PPO and avoid corporate greed.

I was a patient of Star Dental Group for a little over a year, and overall really liked my…read moreexperience previous to this incident. I went in and was seen by Dr. Andrea Paydar, and she informed me I had 8 cavities. I was seen by one of her dentist associates in March and was told I had no indication of cavities, and I also have never had one in all 25 years of my life. I questioned her and she kicked me out of the office, which I find incredibly unprofessional and suspicious. I went and got a second opinion nearby and was informed I have 0 cavities. I want to warn others to not trust Dr. Andrea Paydar. Although it was incredibly embarrassing to be kicked out like that, I'm glad I got a second opinion and uncovered the truth about my teeth. Please be careful with this office!

you will wait 20-30 to even 45 minutes to be seen. this is unacceptable as well as if you are going…read moreto book a full day. make it to where you are able to get to some of your patients in a 10minute manner. had an appointment for a certain time. and waited and waited and waited. but as soon as you show up a little late they want to charge you a fee, & for not letting them know if you are going to show up or not, absolutely no incentive for waiting a 20-45minute wait after scheduled appointment time. wish i could give 0 stars. this establishment is horrible i will not be returning. under qualified company, terrible scheduling. not enough people in the back to see multiple patients at a time. horrible horrible service. DO NOT COME HERE.

I had an amazing experience with Dr. John Hsieh and all staff at Winery Estate Dental group. From…read morethe beginning, they were professional, caring, and took the time to explain the procedure and answer all of my questions. The surgery went extremely well, and I felt confident and comfortable throughout the entire process. I'm very happy with the results and truly appreciate the skill, care, and attention to detail that Dr. John Hsieh provided. He took the time to listen to my concerns regarding pain management and explained everything clearly and made me feel that I was in good hands. It truly was a painless experience and I highly recommend Dr. John Hsieh and Winery Estate Dental Group to anyone looking for an excellent dental surgeon. Thank you for the outstanding care! Thank you very much! Manuel Chavez

The hygienist was amazing and gentle. Doctor was very kind. Prices are in line. Pain freeread more

I can't say enough great things about Dr. Manal and her amazing team. She is by far the best…read moredentist I've ever had. She's incredibly gentle, caring, and always takes the time to explain everything, making every visit comfortable and stress-free. Her professionalism, knowledge, and attention to detail are unmatched, and it's clear she truly cares about her patients. The entire office is welcoming, friendly, and makes you feel at ease from the moment you walk in. I'm so grateful to have found Dr. Manal, and I wouldn't trust anyone else with my dental care. I highly recommend her to anyone looking for an exceptional dentist! I will never go to anyone else!

review okay here we go …read more.. I would strongly discourage anyone from coming to this dental office. The quality of the work has been unacceptable. They placed a temporary crown that fell out after only two weeks. I have had temporary crowns before and have never experienced anything like this. When I called for an emergency appointment to have it fixed, they told me they had no availability and suggested I go to CVS to buy temporary tooth repair putty and fix it myself until their next available appointment. That is not the level of care I expect from a dental office. The billing issues have been even worse. After spending over a month going back and forth between the office and my insurance company, I discovered they had charged me more than $1,000 out of pocket for work my insurance had already paid for. On top of that, they billed me for two premium crowns that I never approved or received. I actually received standard porcelain crowns. Their explanation was that these were all "coding mistakes." To make matters worse, they acknowledged that they owe me a refund of over $800, but I was told I have to wait seven days because the person who processes refunds, Kristie, is on vacation. Between the poor dental work, lack of emergency care, repeated billing errors, and the inconvenience of waiting for money that should never have been charged in the first place, this has been an incredibly frustrating experience. I would recommend looking elsewhere if you want quality dental care and accurate billing.

My family has been going to New Image Dental for years and they are the best. The staff are always…read moreprofessional. The facility is always clean. We have always had a great experience, and they are gentle when cleaning your teeth. I can't imagine going anywhere else.

I had a very disappointing experience at this dental office. I was there for approximately 1 hour…read moreand 45 minutes for X-rays and an examination of my teeth, and by the end of the appointment they no longer had enough time to perform my cleaning. I do want to mention that the X-ray technician was lovely and kind, and I have nothing negative to say about her. I was then told that I needed a deep cleaning. I have never had a cavity, I take my dental health seriously, and I regularly go to the dentist three times a year, so I was very surprised by this recommendation. I explained that I could not afford a deep cleaning and asked if I could simply have a regular cleaning instead. They refused. When I spoke with the employee who handles insurance, I asked if she could speak with the doctor to see whether a regular cleaning was an option. She told me multiple times that she could not and that they could only do what the doctor recommended. Eventually, she said she would ask the doctor and call me back. I never received a call. Two weeks later, I went back into the office myself. She apparently had forgotten that she had agreed to ask and then told me that the doctor had said no. What is especially frustrating is that I now have to find another dentist and potentially pay another exam fee simply because this office refused to provide a regular cleaning. I went in expecting a routine dental visit and left feeling like I was being pressured into a significantly more expensive treatment that I could not afford. The interaction with the insurance employee was also very unpleasant. When I was signing the release of information for my X-rays, she stood with her hands on her hips and staring at me the entire time I filled out the paperwork to send to another dental office and she was dismissive. Overall, I did not feel listened to or respected as a patient. I would not recommend this office, especially if you are looking for a straightforward dental experience without feeling pressured into additional or more expensive treatment.

Very sweet people the doctor was very kind and didn't hurt me at all, they saw me quickly and…read morerelieved the pain I had thanks so much!

They send you off to get work done at their recommended endo and when you come back to finish the…read morework they try to charge you 3 times the amount for work done than what the insurance co pay is. They are crooks and want to take advantage cause they put you in a position where you need work done right away.. I'm going to another in network dentist cause they aren't going to take advantage of me like I'm sure they do to unassuming people.

I Hadn't been to the dentist in a long time & I was expecting a lecture lol, but they were actually…read morereally understanding. Took care of everything without making me feel bad. They were quick efficient, and no surprises. Appointment started on time and I was out faster than I expected! Super happy about that.The Staff was patient and made the whole thing way less stressful. Not gonna lie I'm pretty picky with dentists, but this place is solid. I really recommend dr kim!! I Had a deep cleaning done and it went way smoother than I expected. Minimal discomfort. The Front desk was super helpful with scheduling and insurance stuff. That alone made the experience 100 times better. And just overall i love this office!

Honestly one of the better dental experiences I've had. I usually hate going to the dentist, but…read morethe whole team here made it pretty easy Front desk was super chill and helpful with scheduling, and I didn't have to wait long at all. The dentist was really straightforward and didn't try to push a bunch of unnecessary stuff, which I appreciated. Took the time to explain what was going on and answered all my questions without rushing. The cleaning was gentle but thorough too. Overall just a solid, no-stress office. Definitely sticking with them