My family has been going to New Image Dental for years and they are the best. The staff are always professional. The facility is always clean. We have always had a great experience, and they are gentle when cleaning your teeth. I can't imagine going anywhere else. read more

I had a very disappointing experience at this dental office. I was there for approximately 1 hour and 45 minutes for X-rays and an examination of my teeth, and by the end of the appointment they no longer had enough time to perform my cleaning. I do want to mention that the X-ray technician was lovely and kind, and I have nothing negative to say about her. I was then told that I needed a deep cleaning. I have never had a cavity, I take my dental health seriously, and I regularly go to the dentist three times a year, so I was very surprised by this recommendation. I explained that I could not afford a deep cleaning and asked if I could simply have a regular cleaning instead. They refused. When I spoke with the employee who handles insurance, I asked if she could speak with the doctor to see whether a regular cleaning was an option. She told me multiple times that she could not and that they could only do what the doctor recommended. Eventually, she said she would ask the doctor and call me back. I never received a call. Two weeks later, I went back into the office myself. She apparently had forgotten that she had agreed to ask and then told me that the doctor had said no. What is especially frustrating is that I now have to find another dentist and potentially pay another exam fee simply because this office refused to provide a regular cleaning. I went in expecting a routine dental visit and left feeling like I was being pressured into a significantly more expensive treatment that I could not afford. The interaction with the insurance employee was also very unpleasant. When I was signing the release of information for my X-rays, she stood with her hands on her hips and staring at me the entire time I filled out the paperwork to send to another dental office and she was dismissive. Overall, I did not feel listened to or respected as a patient. I would not recommend this office, especially if you are looking for a straightforward dental experience without feeling pressured into additional or more expensive treatment. read more

I am very disappointed with this dental office from the office staff specifically to the communication and making appointments, I know it's a business ,however, you could tell they care more about the money than they do your dental health. I left them three years ago with a bad taste, and after multiple texts and calls and emails that was very annoying, I decided to give them one more chance, and again very disappointed. read more

First of all waited 30 mins even though I had an appointment, and all paperwork filled out online. Just to get X-rays taken which took another 20 mins. X-Ray tech was super nice too, Then waited for the doctor for another 30 mins and once I told them I had to leave for work. They got him and He came over quickly. Would have loved to deal with him as he was super patient and explained everything well, even the girl who first day was super helpful and nice, but whoever the miserable front desk lady is, I don't know what was up with her. When doctor said she will go over the cost with you she came over and sounded super frustrated as soon as I questioned the first thing, then rudely said let me go get the doctor. Then sent the first day girl to explain who did a better job than her. When leaving she kept trying to be a smart ass with me but I am not one to take attitude and not give it right back. Ruined the whole experience for me. Wish I had read the reviews because two reviews down perfectly explains what I dealt with also. read more

I won't lie, Dr. Truong is one of the most state of art Dentists in this area and seemed like one of the friendliest for over a decade, you will be treated like gold in his office as long as you have it to spend on anything not covered by your insurance, but once you don't any longer, my how things will change. The Office staff itself is a mix of revolving staff, a couple friendly and caring permanent staff and then there's the couple moody ones set in stone like their Financial/Insurance Coordinator Ellia, who is nothing to look forward to dealing with. read more

The dental assistant here was very good . They like to era on the side of caution. I thought I was gonna get a regular cleaning & found out I needed a deep cleaning & I needed to have an implant looked at before she could proceed. I'm glad she recommended a specialist. I needed to have the implant addressed. read more

This was my first time visiting this Dentist Clinic. Came in for my regular cleaning. This office is located in a busy plaza, close to the Tesla Supercharger station. When I first walked it, the waiting area was clean and organized. The girls by the front desk were friendly and courteous; greeted me with a smile. I went in for my cleaning, and I'm so glad the Hygienist was able to point out the areas that needed more attention, and also where I needed additional care. She was able to take her time to clean every part of my teeth. I didn't feel pain at all, and on top of it all, I was able to watch tv while getting my teeth cleaned. Overall, experience was excellent. I'll definitely recommend this clinic. If you have phobias in visiting a dentist clinic, and if you 're afraid of feeling pain from your visit, then you can come to this clinic. You won't feel any pain at all. read more

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If I could rate above 5 I would! I'm a someone who is scared of the dentist but let me tell you something..... this dentist AND his staff are incredible! There is absolutely no reason to dislike the dentist if you come here! Every time I go it feels like nothing, no pain, no stress, they are quick and so caring of all their patients! I absolutely recommend this dental office! read more

I bring all my kids here even the college ones who think they are adulting. They don't complain or have any cavities yet and the staff shows them how to take care of their gems so I don't have to remind them to brush or floss daily. The staff is very flexible and always have their beauty smiles when I walk in. The dentist office also has contest daily to participate in which makes it even more fun to win something nice! read more

It's a very nice and friendly dental offices. Doctor Truong is very nice, gentle and care about the patient. They have great customer services. The office is very clean. Highly recommend this dental office. read more

I had a great experience here. I used to go to my mom's dental office and had the best care there. Now that I live further away from her office I chose a new office. I had the worst experience at the new office I chose with terrible cleanings, If you could even call it a cleaning. So I went on Yelp, looked at reviews and came to New Image Dental. I had the best experience with the front desk, dental assistant, hygienists (shot out to Fiona, who does such an amazing job cleaning my teeth and doing a thorough cleaning job that reminded me of my cleanings at my mom's office ) and the dentist himself. Highly recommend. read more

THANKFUL to have found such an amazing dentist office right near our home. The office staff was friendly and very courteous, I took all of my kids here as I needed to get their teeth checked and we had such a pleasant experience from front desk staff to the dentist and dental assistants, everyone was so nice! Would definitely recommend if your in the Fontana, Rancho area. read more

My experience here was great, from the office to the care and the whole process getting my crown and root canal done. I was very satisfied with the service they provided, I'd highly recommend to anyone. read more

Amazing office!! Staff was extremely inviting and friendly. Non judge mental environment when talking about any issues. They have many amenities like Disney+, blankets, ear plugs, and more for during your visit. This is your sign to go go New Image Dental!!!!! read more

The staff is amazing! Dr. Truong is very friendly and made me feel comfortable. He took his time showing me pictures of my teeth and explaining what procedures were needed and why. Dr.Alex did my deep cleaning and was very gentle . My teeth & gums looked and felt so much better after leaving. The techs are all very nice. To top it all off they have a comfort menu, chargers at the chair, and a huge screen to watch tv on while you wait or during procedures! You won't regret coming here. read more

New Image Dental - General Dentistry Near Me - Fontana, California

My family and I have been coming to Dr. Truong for more than 17 years. He always makes sure I have no pain and I am always satisfied with the work. When I come here, the staff is extremely friendly and always listen to my concerns. No doubt, he is the best dentist I have ever had. Believe me I have had my share of bad experiences with other dentist. My kids also like it here. I highly recommend him for dental work. read more

I've been coming to this dentist for almost a decade with excellent experiences. This was my daughter's first appt and they made her feel safe and comfortable. Both of my daughters left with such beautiful smiles. read more

New Image Dental - First dentist appointment - General Dentistry Near Me - Fontana, California

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This was by far one of the best dental experiences I have had. I have an uncommon dental insurance and usually no one knows how to handle it nor wants to. Well my experience here was the opposite! The staff was super helpful and friendly about learning how to deal with my dental insurance provider. I also went in for a dental emergency and they fit me in immediately which I am so thankful for. My husband and I are new to the area but will be making New Image our permanent dental provider. read more

Oh wow! My family and I have been coming to New Image Dental from day one. I wouldn't change my dentist for anything. I actually look forward to going to the dentist . Very thankful to all the staff for their professionalism. read more

My first time visit. I filled out the paperwork and gave it to the front desk a WEEK AGO, an appointment was set up for today, I walked in, my paperwork is nowhere to be found. The front desk lady offered help, help with what? filling my info? I was not willing to waste another 30 minutes refilling 6 pages of my information. Unorganized, is the best I can describe this office. I gave two stars for the entrance decoration. read more

If I could give this office no stars I would. Do not go to this dentist office unless you value being lied to and cheated out of your money. I paid almost $4800 and was told when my insurance them, i would be sent back my money as an overpayment. That didn't happen. I saw previous reviews that said the same thing happened to other clients, I should have noted the reviews and stayed clear of this office. I say this to New Image Dental, you've cheated me out of money, but you've lost a client. Too bad they dishonest read more

I love this place! The staff is amazing and the care I receive has always been top notch. I've even referred multiple family members who continue to come on a regular basis. read more

My last dental office was trying to upsell me I think and since I moved anyway I was looking for a new dentist. I came here for the first time last week and it was as I expected my previous office was trying to upsell me, so I appreciated their honesty here. Not only that but I love how they really were genuine about my needs, wants, and concerns and Dr. Truong was very friendly and personable. Additionally, I love the little perks here like Disney plus screen, water bottles, and earbuds. I have found my new dentist. read more

The office location is easy to get to, The staff is friendly, and They can take care of all your needs someday.

I have been coming to this office for over 3 years now. The dentist is great, and very in tune with what I needed. My husband also likes the dentist, as he only needs 1 shot instead of 5 from our past dentist. The hygienist was great. She asked if I was doing ok, in any pain, just very personable. The front office is great too. I will continue to come here as long as possible. However, during my last visit, one of the assistances had an argument with the dentist in front of all the clients in the office. She was very disrespectful to him and made me feel very uncomfortable. She kept yelling at him and finally, I think they went into an office. When they came out the dentist told her this is my office and told her to get out. I hope next time I go in she is not there. If one of my staff talked to me like that I would not put up with in and they would be gone. The dentist office is a place people do not want to visit anyway but when you must deal with and hear about this event you get a real bad feeling. Once again, I like all the staff; they do a great job except for this one staff person who should not be working there anymore. We need to always feel good and comfortable. read more

Staff are so nice and welcoming. I didn't have to wait a whole hour to seen like most dental places. I highly recommend this place

1st trip today and it was a great day experience. They are professional, personable and patient. They explained things thoroughly. I will be back. read more

New Image Dental - General Dentistry Near Me - Fontana, California

I had a implant done, went back to have it checked on, they really did a great job, Lucy at the front desk is always nice and there all really nice here. I definitely would recommend this dental office. Thanks again!! read more

Rated 5+ Always very professional, friendly, on time, and clean. I have been going to New Image Dental for 8 years. If you are looking for a dentist, look no further. Melisa Ortiz read more

My husband and I have been coming to New Image Dental for years now. We highly recommend Dr. Truong and his staff to anyone looking for a great dentist! His team is courteous and compassionate and ready to answer any questions you have. Your comfort is their top priority! They also handled TMJ occlusal guards if you need one. read more

I went in for a deep cleaning and I have to tell you, it was the best service ever! I'm always scared of deep cleanings because I've experienced pain and sensitivity in the past but not this time. It was painless and I was so calm! My sister referred me here a year ago and all I can say is I'm so glad she did! I've found my forever dentist office. All staff members made me feel at home, thank you for that! -Monique Sinopoli read more

I cannot speak highly enough about this group! I am petrified of the dentist, and Jessica talked me down from wanting to bolt out of the office. Every single person makes you feel like you are with family. I have found my permanent dental home! The Dr. Is literally the sweetest, friendliest, and gentlest doctor I've ever experienced! read more

Its always a pleasure to come in with such friendly staff. The doctor is awesome and doesn't try to do extra work you dont need.

My mom and I are new to New Image Dental, we are both extremely happy with Dr. Truong's work. He was very detailed on the work that was needed and made sure we understood. Made us feel comfortable at all times. The staff (all) are so friendly and make you feel welcomed the minute you walk in, they are all very personable. It's been a while since we found such a professional and friendly place that delivers good work. There is plenty of parking also which is a plus. I can say we have found our family dentist. read more

Great place, friendly staff and the dental work they do is awesome! My whole family goes here and we all love it.

I recently visited this dental office and I have to say that I was not impressed and more so disappointed. It all started with my first session which took over 4 hours. I've been to several dentists and never had an appointment this long...even for something such as a deep cleaning or removing a molar. Nonetheless I had my appt and they suggested getting a mouthguard. I went along but after 3 wks since I hadn't heard anything I called to see if it had come in and the person who answered stated that it took at least 2 wks and they would call me. Another week or so passed and no call nada! I called again and this time they looked for the mouthguard and couldn't find it and said that the person who took care of that was not in and she would call me back. They called me but I wasn't able to answer so they left a message stating they called but not necessarily that it was ready. I called back and once again the person who "takes care of mouthguards" was not there. I don't work in a dental office but how hard is it to keep track of these things?!?!? Seriously. Now they say I might have to redo the imprint! I'm not doing all that! Another 4 hour appt!!! No thanks!!!! Give me my money back and I'll find another dentist. I can't stick with people that are this disorganized!!!!!! Fyi!!! Think twice bout coming to this establishment. read more

DO NOT COME HERE! Thought it was a good office with good reviews BUT... First time here and when I walked in was not greeted by the front lady. My appointment was on a Saturday and they were mopping like what ? When the doctor came in he brought food for them which is so sweet but not in front of patients very unsanitary go in the break room and eat. So I know I needed a root canal done but I was pregnant so obviously couldn't. I waited two hours all to tell me that wanted to do 7,000 dollars worth of work and went on finance like what? They just want money. Then my husband went and they denied a regular cleaning because they wanted to do a deep cleaning like what? I'm sorry but don't go here don't waste your time. I went back to my other doctor and they even said one thing at a time root canal is the most important and helped with what to use and recommend brushing more and my root canal and crown together was less than 1,000 and was in and out. Also was referred to endodonist who specializes in just root canals not by one doctor. My husband and I came here out of convenience well that was a slap! Save yourself don't come here. read more

I have now been going for 15 years and I still have had only wonderful experiences. Thank you to the staff and Doctor!

Very professional and friendly staff. I like that it's a no pressure environment when it comes to payment and procedures that need to be done. Options are provided and I choose what I want and can afford. read more

Been coming here for years! Got a bridge done and I love it compared to over dental work I've had other places. My mom got an implant done here as well and she is satisfied as well. I enjoy the TVs as well in the back rooms keeps me entertained while getting a cleaning or any dental work. Definitely recommend them staff is very friendly. read more