It's an institution for a reason the views and vibes are unmatched…read more I went on a day they were giving out free tasting of tomato from their local farm and enjoyed that along with a glass of wine just soaking in the views.

Sadly, this place used to be one of our favorite spots. While it was never inexpensive, the quality…read moreof the food, service, and overall experience always justified the cost. Unfortunately, that was not the case during our most recent visit. The service was extremely slow, with 20-30 minute waits between drinks and very little attention from the staff throughout the evening. The food in the tavern was equally disappointing--easily the worst meal we've had there over the past 20 years. The quality and execution were nowhere near the standard we had come to expect from CBI. In fact, the experience was so underwhelming that we ended up leaving hungry and going home to eat. For a venue with such a strong reputation, it was genuinely surprising and disappointing. We're hopeful this was an isolated issue and that management can get things back on track. CBI was once a five-star destination that consistently delivered exceptional experiences. Until we see signs that things have improved, however, we won't be returning.

This review is jumping on someone else's review. We stayed here under a different name, The…read moreCranberry Inn, 25 years ago for our honeymoon. We came back for our 20th. We knew it changed hands and saw online how much it changed but still decided to come back. Soooo.. The room was like a closet, the bathroom you probably can do a couple of functions at once due to the size of it. Every night was a dance trying to get into bed without hitting my head on the TV that hangs on the wall. The bed and pillows are very comfortable. Breakfast was delicious! The first time we stayed here we stayed in a much larger room, but it was not available when we booked this trip. The hotel lobby seems kind of cold. Before all the renovations it was a warm, welcoming space. Will we come back? Most likely because it is very sentimental to us, but we will never stay in that tiny room ever again.

I really wanted to give this place 5 stars but I have to be honest. There are really two competing…read morefactors here. The service is about the best I've ever seen. The staff works hard to find out everyone's names. They even cleaned my sunglasses when I left it in the room and put a lens cleaning wipe next to it as well. On the flipside, our room was extraordinarily small - especially for the price point. We're talking tiny New York bedroom small where there's hardly room for more than a bed and nightstand. The bathroom is also minuscule with barely a free inch of space. Hardly what I can call 5 stars - at best 3 stars, and I'm being generous here. Yes, the rooms are renovated. But the house is 200 yrs old and you can't make a 5 ft bathroom feel like a palace no matter how much marble you slap on the walls. So I settled on a 4 to balance both sides. But I would honestly say, once again, that the service was some of the best I've ever experienced at a hotel. And that might keep me coming back - maybe in a bigger room, though.

Worst people ever to own an inn. Came to stay this past week (June 2026) and brought my infant. I…read moredid not read the policy that states children under 12 are not allowed (which is my fault). However, we came in with our baby, and the owner Ray was so rude, it was unbelievable and disgusting actually. He kicked us out and said you cannot stay here but would offer us a refund since it was within 24 hours. I walked away extremely upset but understood the policy. I now called the owners wondering where my refund is and he LIED!!!! Stating he never said that, when my husband and I both heard him say that explicitly and we have no reason to lie. He stated he would give us the refund since it was within 24 hours. I will be reporting this charge to my credit card company as this is fraud if I have ever seen it. When I called back he said "people go on vacation to escape children, not so you can bring them with you". Disgusting people and have never seen treatment like this in my life.

My friend and I were excited for our trip to Chatham and had booked a room at the Old Harbor Inn…read moreseveral months in advance, after researching several options. The trip got off to a poor start when we were shown to our rooms and found that one of them had a "private bathroom just down the hall." We never expected that a guest room costing more than $450/night would not be ensuite. When we checked with the proprietors about this and asked if we could have another room, we were told they were full up and that we "just had to accept that we had made a poor choice." That was certainly the case as our interaction with the owners was quite an unpleasant experience. Many reviews mention that the Inn is "Welcoming," but for us it was anything but. The owners blamed us (apparently we didn't read the fine print) and they told us that they would be happy to have us leave and forfeit our deposit. We didn't. We stuck it out. The experience and the bathroom situation were a shame because there is a lot to like at the Inn. Apart from the owners, the staff were kind and helpful, the building and grounds are very attractive, the breakfast delicious, and the location was excellent.

We stayed here as a last minute reservation on a spontaneous weekend on the Cape in late April. We…read morestayed one night in the Northern Light room. This was by all measures the best B&B experience we have ever had and we highly recommend. The room was beautiful, quiet, spotless, and comfortable. The main house was warm and welcoming on a cool and blustery day. We were too late for tea but were pointed to several local eateries and had a great time strolling the main drag after a satisfying meal. The sit-down breakfast offered a broad menu of delicious food options served with smiles and timeliness. We would definitely return.

Very charming place. Lots of character and hospitality. Great breakfast. Enjoyed finding some port…read moreand sherry left out for after dinner. Old school.

What a lovely B&B. My husband and I joke that we are usually the youngest at B&B's but it's hands…read moredown the way to go. The decor and warmth of this place are so inviting. You walk in and feel at home. We had a quick trip and only stayed one night but will return for more. Andrea, the owner, was so sweet and explained everything so well. The eating area is so quaint and comforting. We had a lovely clean room, Madaket. It has a huge king bed and wonderful lighting. Of course we had an unseasonably beautiful day to add to our experience but the location is wonderful for being near everything around Chatham. Before we left we had a delicious breakfast with wonderful service. They provide a weekly menu and Sundays is decadent French toast and eggs. Please book your stay soon!

We had the pleasure of a two night stay at the Chatham Gables Inn after acquiring the BuyWithMe…read morepackage, which also came with fresh flowers and a bottle of champagne on arrival. Our room (#1) was immediately off the shared space by the door of the inn, so folks looking for more privacy and less noise from other guests should pick a different room. But we loved all the light we got during the day and the in room fireplace at night. In warmer months, there's a small porch off of this room as well (besides temperature, its a little too exposed to use in the winter as well). In the interest of indulging in some booze, we walked to two different restaurants in the evening: the Red Nun (straightforward cape sports pub) and Campari's. However, the walk to Campari's was a bit of a deathtrap considering there were no streetlights or sidewalks for much of the way. Go to to Red Nun if you value your life. Nick & Brian were consummate hosts, attentive and charming. Our housekeeper (Natalie?) was very sweet as well. The included breakfast was tasty and fresh. Don't skip the blueberry muffin, its delicious.

Do not stay at for Hawthorne Motel…read more It saddens me to have to say that the quality of management has really depreciated so badly I would never stay at this motel again. My husband and I have stayed here for 10 years and this year with the management being Jeff and Kari we experienced the worst in hospitality that we have experienced in our 62 years of life My husband and I were traveling with our 2-year-old granddaughter and have stayed here for the past 3 years with her. Although the accommodations were modest at best we were treated well, and always returned same time each year. This year unfortunately we were met by Jeff who immediately started complaining about hot having to manage this because there wasn't anybody else in the family to do it. He was very aware that we will bring in our granddaughter asked if we even needed a pack and flight which we did not we had accommodations for her for the floor. The next day when I saw Jeff with my granddaughter he waved and said hi Gramm! Although we noticed a difference in the accommodations at the motel to name a few there was no luggage cart ( Jeff complained he was tired of people hitting the air-conditioning units with it) a soda machine ( he was tired of fixing it) there were no more small table next to the lawn chairs, we were provided a quarter of a sponge which was used on the sink when we arrived, a quarter paper towels in the paper towel holder a quarter toilet paper in the toilet paper dispenser - seemed like there was a need to severely cut costs ? In the bathtub the safety handle collapsed when used by my granddaughter ! A lamp was broken in the room and when I put it outside to be taken by housekeeping staff, Jeff appeared annoyed and short with my husband. By the third morning my husband was asked to be spoken to by Jeff and my son was also present. He proceeded to say how disruptive we were and that he was receiving complaints about us from other guests ! ( we had been there less than 48 hours at this time with our granddaughter ) Interesting our neighbors next door who we knew from last year told us they did not hear a thing and was shocked to hear this as well, " wow they really made you feel unwanted didn't they/" Jeff noted that I called tomy husband to bring her back from the car and felt that was disruptive. I've never been treated so offensively in a place that supposed to be hospitality focused in my life. Jeff even went on to say that a guest left " early" come to find out normal departure time was 11 and she said she left at 8 because we were noisy... We leave our room by 715am ! Follow on conversation with Jeff and Kari left us to feel like we were burden, unwanted and severely disrespectful of others and they had no choice but to put us in our place! They provided no viable explanation of disruptive behaviors that we would think would warrant this horrible treatment . My husband and I decided this was not a place we felt comfortable staying in for 1 more minute and left 3 days early. Kari and Jeff refused to refund our 3 nights stay- "good luck with that your card was aready charged" she smirked. So this is what it's come to at the Hawthorne Motel we will not be back and do not recommend others to visit unless they want to be subjected to an unstable unhappy individuals unwelcoming ways. The Hawthorne and severely needs updates, and if it's time for the family to sell it to get into the hands that somebody can make it enjoyable stay again soon.so be it!

The owner Jeff made our stay Fantastic . He always asked…read morewhat we we needed and helped us navigate my handicap. Always friendly with a smile.Highly recommend.

A solid 3.5 stars…read more The good: -Beautiful views of the water -The lounge area by the pool was so relaxing and comfortable! Sincerely the best of any resort we've stayed at -Genuinely friendly staff -The cleaning crew was phenomenal and didn't miss a spot The not-so-good: -Paper thin walls. We were woken up multiple nights because the upstairs guests were walking around. Yes, plain footsteps - not even stomping - were very audible. For close to 1k a night, this shouldnt have happened. My cheap grad school duplex apartment didn't even have walls this thin! -Friction prevented us from giving the resort more money. There's room service but no menu in the room and it wasn't easily found online either. And we were so ready to drop a good amount of money on poolside drinks and food but nobody waited on us both times we were at the pool. (They did happen to wait on the social media star who was present, which was very obvious, and we made eye contact with another family who shrugged because they hadn't been waited on either.) And finally the coffee shop closed at noon. We would have happily patronized the shop for a treat and a coffee and were disappointed to find it closed so early. -Our perception was that there was nothing going on at the Wequassett. We stayed in June (and received the May newsletter; perhaps that would've given us more info if we had the correct one?) We had expected the poolside bar to be open. Maybe some live music. Smores for the kids by the fire (we would've purchased this.) So many opportunities for improvement! We stayed at the cliff house in Maine last year and there was a number displayed around the resort that you could text and they'd send a message with info about was going on at the hotel that week! Such a memorable touch - Wequasset could consider something like this. All in all, not awful, but not blow-your-socks-off fantastic, either. Just plain average in the realm of resorts.

Wequassett has been for many years among the best properties I go to in the US (or internationally…read morefor that matter). Every single time we visited, the service has been impeccable and I find it hard to think about any other resort that can get even close to Wequassett. The grounds are perfectly kept and the rooms have been recently renovated. And although, there's a trend even with classic high-end resorts (St. Regis, J.W., Ritz-Carlton) to make their renovations a little too modern for my taste, Wequassett successfully kept their old school charm. We always stay at their Signature Water View King rooms (and book well in advance as there's only a few of these) so I can't speak of other room types. The amenities are flawless and even though the main pool gets VERY crowded during summer weekends, the pool attendant always found 2 chairs for us. My only recommendation for this property is to have a backup plan for the main pool. Perhaps installing a deck and adding some more chairs there to accommodate more guests that prefer the beach vs. the pool.

First time at the Cape for my wife and I. We chose the upgraded "Romantic" room at the Queen Anne…read moreInn, Chatham. Upon check-in Dana, the innkeeper made us feel very welcome and gave us lots of information about the area. While the room was a bit dated we understood that the Inn was over 150 years old so this was to be expected. Although, the sponge painting in the bathroom really took away from the presentation. I'd definitely recommend a standard paint job there. Also, my wife was a little uncomfortable with the hot tub in the attic so it went unused. In spite of the minor shortcomings, we enjoyed our stay thanks to wonderful hospitality of everyone on the team. The service we received was excellent and very much appreciated. The food in the restaurant was delicious!

We have vacationed at the Queen Anne Inn in Chatham every summer for the past 26 years, with the…read moreexception of the Covid year. Our stays were always wonderful. Unfortunately, the inn recently changed hands and is no longer the warm, lovely, welcoming place that we knew. The first bad omen came at check-in when my husband inquired about the breakfast schedule and was told, "we're no longer serving breakfast because the kitchen is under renovation, but there are plenty of places in town where you can buy it." When I responded that the inn had always served breakfast, had advertised it, and that we were expecting it, the receptionist replied that the new owners had taken this amenity off the official website, and management was WORKING ON getting it removed from all other booking websites. Never were the words, "sorry" or "reimburse" uttered. When we arrived at our room in the carriage house, we found a dark, dingy, shabby room. Two of the three ceiling lights were out, making it impossible to read in the room. Moreover, there was no telephone to reach the front desk in the main inn, no instructions on how to use the TV, so we could not figure out how to get it to keep a signal, and absolutely no amenities that one would expect in a room that cost $2047.79 for three nights - not even a bottle of water. On top of that, we had to walk over bird feces covering the steps into our room, and the carpet was disgustingly filthy looking, with huge, dark stains all over it. The thought of getting up in the middle of the night barefoot and walking on such a carpet is disgusting (not to mention unhealthy, with bird feces tracked in on our shoes). When my husband took the ice bucket to the main building to get ice, the manager informed him that the ice machine was broken. Again, no word of apology. When he told her about the bird feces all over the steps, she replied,"we can't control the birds." Apparently, she never heard of using a hose and perhaps a brush. The manager's defensive, combative attitude was the last straw. When my husband expressed his frustration about all the problems with the room and her lack of interest in addressing any of our concerns, the manager told him that that if he didn't like it, he could leave. He said he might take her up on that, but he would want all his money back if we left. Shortly thereafter, the manager showed up at our room ostensibly to demonstrate how to work the TV (and probably to show that my husband was an idiot for not knowing how to manipulate the two remote controls for an unfamiliar TV). Since the manager was in our room, I pointed out the stains all over the carpet. She claimed that it had been cleaned. When I said that I could not believe anyone would pay for such poor work, she told me that if I didn't like it, I should call the carpet cleaning company! What!!! I told her that they had obviously opened too soon and were definitely not ready to handle guests. Fortunately, we were able to find wonderful lodging elsewhere in town and left. True to her word, the manager did refund our $2047.79.

Chatham is the most charming location on the Cape. Sorry the remainder of the Cape is a close…read morerunner-up. I personally like the Elbow, which of off the beaten path. In the off-season the charm just increases three fold. No crowds, easy discounted reservations, the shops and eateries that remain open are rightfully worth your attention. The Chatham Wayside Inn, situated smack dab in the heart of "downtown" on Main Street couldn't be more convenient. Her rooms are well appointed nicely maintained. I felt like I was staying in the Capes version of Hogwart's Academy with stairs leading up, down, and around to various levels. The hallways adorned with local art and historic memorabilia. We enjoyed a Friday to Sunday stay. Friday night you could hear a pin drop. Saturday, well, we had a neighboring roomie that must have had a long evening at the Squire Tavern. Stumbling and bumbling into the Inn, door slamming, up the stairs, down the hall into his/her/their room, another slam. No regard for others at 12:30 am. Aside from this, we thoroughly enjoyed our stay, including a continental breakfast each morning. The Wild Goose Tavern is part of the premise. Quiet as well, but each night diners filled the windows over looking Main Street and Kate Gould Park.

This place is horrible ! Zero ambience and the least helpful front desk and staff I have ever…read moreexperienced . Save your money because the room smelled like mildew and the breakfast was gross .

We recently booked a room for a one night stay for a wedding we attended. As we drove in to the Inn…read morewe were impressed with the layout and the well kept landscape. Our room was nice with comfortable bed, large screen tv, and well designed bathroom sink area. We were really impressed with the walk-in glass shower with his and her bathrobes!! That's where the good vibes ended. Next morning we were looking forward to using the shower and, lo and behold, NO HOT WATER!! Contacted front desk and two women came to our room. One of them ran the faucet (just as we did) for a few minutes. They apologized and said a maintenance tech would check out the issue. Five minutes later, the tech arrives and promptly goes over to the sink and runs the faucet for a few minutes. He apologizes and says that perhaps the "lines needed to be bled" . He further explained that it would take some time to restore hot water. These people were very polite but had no clue on the issue!! Needless to say, we never got our shower and left very disappointed. I'm not a lodging expert but I would think one of the top priorities any hotel manager should hold to a high standard is to make sure there is HOT WATER!!

Location is just outside of town so don't expect to walk in for dinner. However they do have…read morecomplementary bikes available. Grounds are pretty- lovely here's pool & fire pit in back. Room was obviously updated & was comfortable . Bathroom had nice size walk/ in shower with Moen- Goetz amenities. I think it's a little overpriced & didn't like that the confirmation email said I'd be charged a $25 destination fee ( for in- room coffee, Wi-Fi, bikes, pool, fire pit ) when they ended up charging $30. On top of that the only thing we accessed was the coffee. This along with location knocked off a "star"