Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

The proposal I received included several additional services that I did not request. I simply asked…read morethat those items be removed so the proposal reflected the scope I originally asked for. The proposal itself already included a clause stating the work would be considered partial remediation with no warranty attached, so liability concerns had already been addressed in writing. Instead of adjusting the scope, the company withdrew the proposal and sent an email suggesting my request to remove those additional items were "demands." Based on my experience, be very clear about scope and expectations before requesting a proposal from this company. They will scope creep on you.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

We had our basement flood in Kent, Tacoma Water Damage Repair got there quick and took care of most…read moreof the insurance work for us. Made everything simple, would recommend.

After a house fire after 7 months ago, Hailey Hagen and her team from ServiceMaster Tacoma…read moreimmediately responded, provide us with the needed education in the process and next steps. Haley got the ball rolling and kept things in motion and at the same time was incredibly sensitive to the impact on people's lives when something unexpected, like a fire, takes place. Just yesterday, after all of these months, the pack back team lead, Jimmy, and the rest of his professionals; Jose, Eloin, Elijhah, Damon and Richard emptied 2 trucks of cleaned and salvaged personal items. They were so careful with everything whether it be boxed or rolling like the lead weight of our ancient piano. Incredible, relentless energy, positive attitudes and exchanges throughout the day despite the physical impact and effort! Unbelievable work ethic and professionalism. We will forever be grateful to the ServiceMaster Tacoma team lead by Hailey Hagen and the rest of her crew in the different areas of specialty throughout the process. Embedded as footprints on our soul--an important part of a life's transition with positive nuance giving hope and healing Thank you from the bottom of our hearts ServiceMaster Tacoma!!!!.

Service Master of Tacoma was great to work with. Hailey helped guide us through what needed to be…read moredone after our house fire. They stored and made sure we received our salvageable items back in a timely manner. We felt calmer with the help of Hailey of Service Master. ***** Paula Hill

I contacted these folks because an inspection on the house I'm buying showed mold in the attic and…read moreI needed to know how to remove it, mitigate it and prevent it from returning. Environix was recommended to me by my home inspector, as he'd just recently attended a seminar of theirs and was very impressed. He was definitely justified. From James Mallory , the President of the company to Kathy Myers, the Office Manager to Ryan Howe, the certified mold inspector, everyone at this company is first class and top-notch. James and Ryan both took their time to explain everything to me and answer my numerous questions with kindness and patience. And these two gentlemen know their stuff. An absolute pleasure to work with. Cannot recommend Environix highly enough. They will be doing a complete and thorough mold remediation on my house, which will allow me to rest easy knowing it's been done right.

Punctual, professional, and well-mannered. Lead paint testing is a reality in today's environment…read more These guys are the best. I wouldn't hesitate to recommend them if you need your house tested for lead content.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.