Lisa provided excellent advice and help in updating my kitchen. It came out beautifully. Ian,…read moreFrank and the rest of the crew were always on time, let me know what the plan for the day was and finished in less time than expected. When I did my punch list there was no questions about whether things would be fixed (only minor, a door had a small nick in it which was replaced for free and some other minor details). I highly recommend this company.

Had my cupboards refaced in white. Really love the finished look. The countertop was also changed…read more Kitchen Tune-up did a very nice job. I am very pleased with their work.

Did a fantastic job reinstalling my undermount kitchen sink. Put reinforcement pieces in ensure…read moresink will not come loose again. Arrived on time and finished the job quickly.

From the owner: Transform your kitchen into a stylish and organized haven with our top-of-the-line kitchen…read morecabinets. Our expertly crafted cabinets offer both beauty and functionality, providing ample storage and enhancing the overall design of your kitchen. Choose from a variety of finishes and designs to create a personalized look that perfectly complements your home. Contact us now to explore our stunning cabinet collection!

LOVE LOVE this Company !!! Suzy is amazing ! I walked in store with my plans and she immediately…read moregave me an Estimate of cost. Whereas other Suppliers were taking weeks to get back to me ! They had beautiful selection But then my Cabinets burned up in shop fire and I was unable to get my counters measured for almost a year! They were very understanding and held on to my slabs . Once counters were installed there was a misunderstanding in my laundry room But they immediately fixed all the issues ! Bert ( ) did an outstanding job measuring tops, they have incredible equipment. I am a decorator and have worked with many Countertops suppliers. Emerald Coast is the Best ! I highly recommend!!

Purchased quartz countertops for our new home. Sales office was good but after the installation we…read morebegan to have problems. One year after the installation we noticed small chips and staining in the quartz. Sales told us that there was no need to seal the quartz and all information stated the same. We called to discuss our problems and they sent someone who told us we needed to wax the you with auto polish and the chips were normal wear and tear. Stains require scrubbing with abrasive cleanser. They stated that the chips were not repairable because of their small size. We tried the wax but the stains keep on appearing. We had quartz in our previous house and NEVER HAD A STAIN OR CHIP. WE RECIEVED NO STATISFACTION. WE ARE SICK SINCE WE PAID BIG BUCKS FOR THE COUNTERTOPS. I WILL NEVER USE EMERALD COAST AGAIN. I think they installed a inferior quartz.

we had an awesome experience with Custom Granite. Angie provided us with everything we needed to…read moremake a great decision. Additionally their prices, professionalism and craftsmanship were top notch!

We needed to replace the forrmica countertops & round sinks in 2 bathrooms. One was a small single…read moretop, the other a long counter with 2 sinks. Brandi at Custom was very helpful showing us the stock available for quartz remnants. We selected 2, & upgraded the sinks to rectangular. They gave us a solid install date of 10 days out. Everything was installed on the proper date. Installers were very careful removing the old counters & sinks, install was good, counters look great. We are very pleased! Phyllis G.

READ this LOCAL review FIRST! After shopping all over Panama…read moreCity for our new counters, we selected Counter Revolution for the great customer service at their display office on Sherman Ave. Jeremy stepped us through the different options of Quartz, and even showed us comparisons to real Marble. This sold us. Jessica then aided us with setting up the template date, installation, and payment. Jeremy came out himself to do the template (I asked him about the other bad reviews on Yelp). Their installers called ahead, were on time, and came with extra help to haul the nearly 4' x 8' island and all of our new countertops into our home, and they did not even bump the door. Everything was cut correctly, fit correctly, and it was all done in two hours. I messed up with the payment and bounced a check, and they were even patient with us as we got it all cleared up. I was literally in Lowes a hundred times, aching over the pitiful quartz color choices and high costs, and when a sale would be on, and what discounts I might get. Their samples were so tiny we could barely tell what it would look like, unlike the big 3"x9" pieces at Counter Revolution. When we went to Lowes ready to order, the "specialist" was a jerk, and he right away ruled out the sales and discounts we had been banking on. Their overall cost was more than Counter Revolution, and their installation would have been way more of a hassle, since they subcontract installation to the lowest bidders. I am so glad we chose Counter Revolution. They are a small business, so they rely on word of mouth business, and customer service. I found out about them through a co-worker who also highly recommended them, and are both LOCAL to P.C. The other horrible reviews are from out-of-towners, who I honestly think had no patience and were too demanding. Time from Order to Install was about 4 weeks. Their installers took pride in their work. I cannot say enough good things about them. Don't even read the other reviews.

Today is Wednesday. The time is past 1:00 PM. I paid this firm for a custom granite counter top…read moreinstall over two weeks ago. Installation was to have been Monday -- two days ago. Nothing on Monday. I called (of course) and was told that I was scheduled for "first thing" Wednesday morning. When no one showed up by 10 AM I called again. I was told that the installation crew was "loading and on its way." No one came. No one called back. No update. At Noon I called again and got an answering machine. No call back. Just called again. No apology. No credible explanation. Even if they do show up and do a competent job, I would never do business with them again. I understand unexpected problems and delays, but will not tolerate being lied to. Update. They eventually showed up, hours (and days) late for no articulable reason. The installation was competent. The owner was aggressive and not apologetic on the telephone. I would never do business with this firm again.

I called on a Monday for some carpet repairs since the other local carpet place kept saying they…read morewere going to schedule but never did. This company came out the next day and knocked it out. Very courteous and attention to detail.

Since Niki refuses to respond directly and would rather discuss via public forum:…read more 1. It does not matter who your 'direct' client is. Does a waitress ignore everyone at the table except for the one person paying? Does a claims adjuster ignore the passengers involved in an auto collision because they do not own the vehicle? No. It is a matter of customer service, and ignoring everyone outside of the party paying is clearly poor customer service. 2. Update* for this portion - the installer came back and resolved the issues. 3. Constantly asking my mother to have my review taken down not only does not make sense (ma'am, I am a 28 year old adult. I do not answer to my mother.) but it is extremely belittling and condescending. If you would like the honest reviews taken down, I suggest correcting the situation and then asking nicely. 4. I have requested the contact information for your corporate office and have once again been fully ignored. 5. The issue was not the shipping - it was the expectations you have set - you stated via text message it would take 2 days for shipping. When the carpet did not arrive in 2 days, you blamed it on the carpet being placed on a 'slow truck'. Then via phone stated you told us 3-5 days for shipping - which you did not. Additionally, the installer was not ill - he was overworked. You had him plan to complete a job on Thursday, which was already a job that should take 2 days but you told us would be done in 1 so you pushed him to complete it in 1 (which is why he had to work late to complete it in one - yet another unreasonable expectation you set). Upon the carpet's arrival you decided to try to play the hero and push the installer to do the job a day early on Wednesday even though he had a job late in the evening the day prior that ran into early Wednesday morning. Even after the installer stated very clearly in an email which you forwarded to us that he could not complete the job on Wednesday, you continued to say you would try to get him out on Wednesday. Let the man rest and do the job on Thursday as originally planned. The inconsistency between the expectations you set and the actual result is the issue, particularly because you were fully aware the expectations you were setting were entirely unlikely if not outright impossible. 6. Coming into a customer's home and verbally attacking them unprovoked (twice) is obviously bad business. This requires no further explanation. Also, note the slew of sudden 5 star reviews from obviously fake accounts - did you take the time to do this yourself or did you pay someone else to? The ONE thing I can say about this company that has went well - I appreciate Niki not showing up at my home again as she made me feel extremely unsafe and concerned for me, my family, and our property's wellbeing.