Stay Away! Went to order flooring and due to the flooring being a special order, they "highly…read morerecommended" I have their sales person measure my home - I agreed....they are the experts. Their measurements were 300 sf greater than mine, so that is what I ordered per their recommendation. Fast forward to completion of job....I had 500 sf (28% overage) extra. I asked them to take it back as MY measurements were correct, but I ordered against their measurements ("the experts"). They charged me a restocking a shipping fee to return 300 sf - cost me $430...and they wanted a thank you for letting me return it at all. HORRIBLE customer service, rude attitude, and they rip their clients off.

Rude customer service. Not satisfied with their services. Wouldn't return the calls after I…read moreexpressed my disappointment

I have never been this ripped off, inconvenienced, and treated so inconsiderately and dishonestly,…read morein my 53 years. I just found out that they charged us DOUBLE for a good deal of tile; because, after having moved on to Seller's Tile for more of the tile I needed, their price told on them. I just ordered more of the very same glass tile from Seller's Tile for HALF of what Tile Temptations charged us. I had moved on because I had the worst experience across the board on a multi-material/space reno order exceeding $20,000.00. They promised delivery dates which were not true. They measured and ordered less than we needed for four areas; resulting in costly and inconvenient delays. They charged us dearly for these fill in materials and delivery charges. They failed to accept responsibility or show the proper responsibility, by paying to rush under ordered fill in orders. They failed to find the marble of a shorted order, and strung us out for two weeks with false info; only to find out that the stuff we got was no longer available because we got a remnant of the wrong color marble, of which there was no more. They double-charged us for this wrong marble; and, after all this refused to refund the pre-charge for fill in un-matched boxes and for over charging for the remnant from the start. At the end of it, we were faced with the reality that we were the victims of what amounted to a litany of lies, manipulation, inconsideration, irresponsibility, and criminal gouging. Go anywhere else!

When my husband and I installed a new bathroom as well as kitchen floor, we could have chosen one…read moreof the "big boxes", but we went with Tile Temptations instead. I'm glad we did. The showroom is amazing, with an excellent selection of high quality products and a wide variety of specialty and unique accents for designer flair. The staff is friendly, knowledgeable, and attentive to details. Their guy measured our space, and then they helped us design our shower stall, and select our tile and kitchen flooring. We were on a budget, and were able to get a better price by selecting products that were in-stock. The installer was skilled and efficient. I couldn't be happier with the results! I highly recommend this company.

Needed a particular floor for my bedroom/bathroom transition. Norman took a lot of time to find me…read morea piece of scrap before having to order it. Great communication and delivery.

I recently had luxury vinyl planks installed in my rental unit in Sandestin by Destin Flooring…read moreAmerica. It was a pleasure working with Brian! He provided me with several options and keep me informed throughout the entire process. I really appreciated his frequent communications. The finished product was beautiful and of high quality.

Austin Bowen, the GM, came to see the project, kitchen and office floor. He was professional and…read morefriendly. I had a bad experience with a previous person from another company and perhaps was a bit dubious but he reassured me that I would be happy with the job. He was right. I was impressed that he stayed in touch. Other companies do a great job selling but then abandon you leaving you to work out things with the crew. He kept in contact and came to the job site to check on things. The crew was respectful and professional, Rafael, Felipe and Jorge great guys. Yes, I recommend this place.

From ordering to installation, Carpet One was phenomenal. Chris answered all questions, kept in…read morecontact during the installation, and checked on the floors during the process. The floors turned out spectacular. They also had the best price in the area.

I called on a Monday for some carpet repairs since the other local carpet place kept saying they…read morewere going to schedule but never did. This company came out the next day and knocked it out. Very courteous and attention to detail.

Since Niki refuses to respond directly and would rather discuss via public forum:…read more 1. It does not matter who your 'direct' client is. Does a waitress ignore everyone at the table except for the one person paying? Does a claims adjuster ignore the passengers involved in an auto collision because they do not own the vehicle? No. It is a matter of customer service, and ignoring everyone outside of the party paying is clearly poor customer service. 2. Update* for this portion - the installer came back and resolved the issues. 3. Constantly asking my mother to have my review taken down not only does not make sense (ma'am, I am a 28 year old adult. I do not answer to my mother.) but it is extremely belittling and condescending. If you would like the honest reviews taken down, I suggest correcting the situation and then asking nicely. 4. I have requested the contact information for your corporate office and have once again been fully ignored. 5. The issue was not the shipping - it was the expectations you have set - you stated via text message it would take 2 days for shipping. When the carpet did not arrive in 2 days, you blamed it on the carpet being placed on a 'slow truck'. Then via phone stated you told us 3-5 days for shipping - which you did not. Additionally, the installer was not ill - he was overworked. You had him plan to complete a job on Thursday, which was already a job that should take 2 days but you told us would be done in 1 so you pushed him to complete it in 1 (which is why he had to work late to complete it in one - yet another unreasonable expectation you set). Upon the carpet's arrival you decided to try to play the hero and push the installer to do the job a day early on Wednesday even though he had a job late in the evening the day prior that ran into early Wednesday morning. Even after the installer stated very clearly in an email which you forwarded to us that he could not complete the job on Wednesday, you continued to say you would try to get him out on Wednesday. Let the man rest and do the job on Thursday as originally planned. The inconsistency between the expectations you set and the actual result is the issue, particularly because you were fully aware the expectations you were setting were entirely unlikely if not outright impossible. 6. Coming into a customer's home and verbally attacking them unprovoked (twice) is obviously bad business. This requires no further explanation. Also, note the slew of sudden 5 star reviews from obviously fake accounts - did you take the time to do this yourself or did you pay someone else to? The ONE thing I can say about this company that has went well - I appreciate Niki not showing up at my home again as she made me feel extremely unsafe and concerned for me, my family, and our property's wellbeing.

am so happy to have been introduced to Carrot Top Designs; never before have I been inside a…read moreshowroom in which I wanted every piece I laid my eyes on. The wonderful staff and coffee bar elevate your experience profoundly. If your goal is to make your house a home, this is the only place you should go. Nuff said! Check out these cute accent pieces (Turtle and throw) I picked out which are the epitome of cute, chic, and cozy :)

We recently completed a renovation on our home and took full advantage of Carrot Top Designs…read morecomprehensive services. Being able to seamlessly work across their group of professionals (especially Taryn & Jeannie & Noah) to bring all of our inspirations to fruition was a dream come true. Whether it was our new kitchen door or cabinets/countertops or engineered hardwood/backsplash/fireplace or furnishings, we felt like everyone truly wanted to ensure this house become our home.