I was very impressed and surprised by this company. I tried 3 other local flooring companies and I won't say their names to be kind but it was horrible. The prices they quoted me were ridiculous and it took forever to hear back from them. Natalie helped me and she was great and fast with no complaints or excuses! We got just what we needed for our rental and at an excellent price! Definitely get a quote from them if you are doing a remodel. read more

Carpet Connection - New carpet - Carpeting Near Me - Panama City, Florida

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Quality products and the customer service is top notch! My new floors are more beautiful than I could have imagined. I would 100% recommend them and will definitely use them again for any flooring needs. read more

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Carpet Connections did a fabulous job installing flooring throughout my whole house. We had significant damage from Hurricane Michael, and our Hardwood floors had to be removed and re-leveled before new Hardwood floors could be installed. The crew with CC were highly skilled and experienced. They are a "family" business--father, mother, daughters, sons, brothers--so, they work together to do what's best for the longevity of the business. We felt completely safe while they worked in our home. They also didn't use foul language and were very respectful. My favorite part is that they used their regular talented crew, instead of taking as many jobs as possible and hiring "warm bodies" to do the work. I have great resect for CC that they refused to sacrifice their integrity and reputation for quick money. They have gained our loyalty for years to come. read more

All I needed was to order flooring. Sounds easy, I knew what I wanted and I had my credit card in hand. After 3 weeks of pricing online (freight was more than flooring) and 3 calls to a local competitor (no call back), I called Carpet Connection and spoke to Kendra. Problem solved! I paid over the phone and my flooring will be in this week (way better than the next fastest at 3 weeks!!!). THANK YOU SO MUCH!!! read more

AN OPEN BAG OF PORK RINDS resting on top of carpet samples next to a computer monitor next to a restroom with the door wide open is what greeted us when we walked into this place and were almost knocked over by the aroma of Pine Sol. Took a few steps and noticed a few articles of clothing (clothing??) on top of carpet samples. Dusty hardwood floor samples among a very small square selection of hardwood flooring samples next to oh gee, another bathroom! - yet with the door wide open. Next to the office? where employees lunched while talking about their recent bouts of food poisoning. The sales woman parroted everything we said yet showed us the exact opposite of what we said we were looking for. She exuded cheerful ignorance on product lines. If we could give zero stars, we would. I guess the one star is for making us appreciate where not to go for flooring. This places reeks of disorganization. P.S. Your parking lot is too big {sarcasm}. They should tear down that structure in their parking lot that features carpet remnants. Tacky. They need the space. read more

Carpet Connection is a pleasure to do business with. Ralph was extremely helpful and guided us to the correct grade to meet our needs. No pressure environment. The installation was done professionally and timely, with a beautiful end result . We couldn't be happier with the whole experience. Carpet Connection is top notch. read more

I have never been treated so badly. We hired Carpet Connection Panama City. We hired them for simple subway tile installation for a kitchen back splash and 3 showers. The grout was different colors. The grout was inconsistent. The tiles were uneven and protruding. We asked the owner to re-do the job. He came to see the tile and admitted the job was horrible. But yet refused to fix it. He told us to add embelishments to cover up his pathetic work. He wanted ME to alter my design to meet his lower standards. When I asked if this is what he really meant (because who says that?), he said yes. He told us too bad, he would not redo the work. He said he was too busy to redo his shoddy work. Then, when we hired another tiler to re-do the shoddy job, he found that the showers were sealed before the deck mud was dry making the sheet rock moist. That could have led to mold had we not found it in time. The owner of Carpet Connection is unethical and immoral. His work is shoddy and he does not care. Stay very far away from Carpet Connection. read more