DO NOT SHOP HERE!!!! If I could give it a Zero star I would. Quick to take your money but offer…read moreZERO help with any returns or credits. Our contractor asked us to buy all of our materials prior to starting our bathroom remodel. We went here, worked with a different store manager, ORDERED our tile, had to wait due to supply chain issues, picked it up when they called. Then our contractor had to finish up a job-which lasted longer than expected(out of our control). He did our job, we had about 4 1/2 boxes of unused tile-floor and wall (20% overage we were told to buy by the store!). I tried to return the tile as soon as we possibly could only(literally the same day the contractor finished laying the floor) only to be told our returns were not eligible due to time and policy change. How convenient. I even asked if they would issue a store credit with a re-stocking fee which I was kind of expecting. Nope. Furthermore the "new" sore store manager offered no help and she copped an attitude when I said that my "discount" was almost equal to the amount I was returning when I asked the value. The tile took time to order from the store, the contractor took longer than expected, but we were never notified by Tile Shop that the terms of the return had changed! Shady a$$ people here now-you've been warned! Sub-standard tile and NO SERVICE AFTER THE SALE!!! Another Huge WATCH -OUT....the entire sales staff and management we dealt in the beginning with were no longer employed at the store (4-months later)!! It's too late for me now-DON'T SHOP HERE!!!

They clearly work off of commission.. after we talked with our last salesman, we ended up paying…read moretwice as much as our previous estimation... you can't return any of the tile which is what they sell you extra on! be careful going in, they can sense if you are new at the process, and ryan will try to get every last dollar out of you!! Edit: got a call from the manager Benjamin who I explained in detail the situation and he understood. Is willing to work with me to correct the situation and really seemed like he cared! He didn't ask me to but I'm changing the rating since his customer service is great! The store really does have an amazing selection of product as well!

Really great place. Lots on display, tons more available online. Staff is way friendly (Meredith is…read morefabulous) and it's an easy store to shop in - not crazy like a big box store is.

From the owner: At Gateway Supply Co., we offer the perfect selections for your home or business. Visit our…read moreshowrooms to experience our products firsthand. From luxury faucets and fixtures to decorative lighting and accessories, our knowledgeable consultants provide expert guidance every step of the way.

Robinson Consulting Group was prompt in scheduling and coming out to give a free project estimate…read more Markel was timely in providing the estimate, and great to work with as we fleshed out the details of the specific work. We were on a timeline to get the work completed and his team was fantastic about that - from communicating about materials, to working on the weekend. We were thrilled that the project was completed two days early! We are so happy with the way the laundry room repairs came out -- floor replaced, walls repaired and beadboard added, and fresh contemporary paint (that's monorail silver!). Not pictured, the dining room ceiling in the room below was patched and painted too. Thank you Robinson Consultant Group!

Failed to show up for the consultation after multiple text and confirmed date and time. Eventually…read more"ghosted" me by not responding to messages.

Exceptional service. They took a very difficult job with cutting around an old cast iron sink &…read moremaking it happen. They're responsive & very professional. Highly recommended, you get what you pay for!

I had these guys come out for a kitchen countertop job years ago. The owner, Scott, came and took…read moremeasurement. He was very knowledgable and answered all my questions with confidence. I felt very comfortable with his quote and suggestions. In one day he had the job done. His staff were also very polite and clean. The counters still look like new. I've had them out recently to re-seal them. And wow, do they shine. Feel comfortable calling on Scott at Rocky Tops. Tell'm Matt sentcha. ;)

Great selection and service. Jen was an amazing help! The store is very organized and it is easy to…read moremake selections.

I was not able to use store credits I've had since 2024. Manager was not helpful at all. She said…read moreit's been too long. for her to review video tape. Take your business elsewhere.

After much time comtemplating a remodel project, I decided it was time to upgrade my Master Bath…read more I did a lot of research before I selected Capital Kitchen & Bath. From Designer Mary Ann to Project Manager Gerald, I could not be more satisfied with the service before, during, and after the remodel was completed. The project Team consisted of individuals that specialize in their particular trade. I have had no issues since completion and know Capital Kitchen & Bath stands by their workmanship. I highly recommend Capital Kitchen & Bath if you want a professional remodel that will add value to your home.

Completely gutted our primary bathroom and had the good sense to follow Michelle Hannon's advice…read moreabout....well, everything. She developed drawings based on my original ideas but also showed me some alternatives -- which were a LOT better. She guided us through the whole process and whittled down the number of selections I had to make. I think the only thing I did entirely on my own was pick the paint color! And the installation team -- Jeff and Donnie -- were incredible. Jeff also made some great recommendations which improved the functionality of the bathroom considerably. A project that can be full of hassles turned out to be really easy. The finished bathroom is beautiful and functional.