The single most important message to convey is that the Soapstone tiles that we purchased are high…read morequality and arrived in pristine condition. That being said, there were some minor problems as well as some Kudos. Kudos first: 1) The staff was very pleasant and helpful on the phone. 2) The Soapstone was packaged and crated in a very secure way. 3) As stated above, the quality of their product is outstanding. Disappointments: 1) They failed to deliver on time. 2) Even though they were helpful on the phone, they failed to follow through with a promise to forward a tracking number. In the end the most important thing that you need to know, is that when it is delivered...you will be very satisfied with the product.

We recently remodeled our kitchen in West Virginia. Soapstone cannot be purchased locally in WV…read more We ordered a sample from Vermont Soapstone and ultimately purchased the Soapstone countertop. The actual counter matched the sample. The shipping was reasonable- around $200 for a 300 pound countertop. I highly recommend this company.

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

Disappointing experience. They sell themselves as an all-in-one shop but the quotes for tile and…read morecarpentry are separate. They refuse to answer any questions provided by the carpenter and the carpenter doesn't respond. What we also found, going with an independent contractor, that Abatiello didn't ask any questions that would have led to massive change orders. The experience made us feel as though they didn't really care about the customer.

Our 20 year old kitchen needed an update and I chose Abatiello Design Center to replace all…read morebacksplash tile and an island top. We couldn't be happier with the outcome. They had tons of tiles, grouts and counter materials to choose from, helped guide us with color choice, performed the work on schedule and according to their price estimate. The work crew was professional and careful in our home. Would definitely use again.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.

Hired The Kitchen Magician 9-10 years ago to redo our kitchen in our last house. Was the showpiece…read moreof our home and looked brand new 10 years later when we sold our home. Hired Dave a second time to come fix our kitchen in our new home that another contractor screwed up. Kitchen came out beautiful. Not many contractors stand behind their work these days but Dave does. I would highly reccomend The Kitchen Magician to anyone looking to reface or redo their kitchen or cabinetry. He is the BEST! We would hire Dave a 3rd time if the opportunity ever arises without hesitation, even if we had to wait a year for him to come. He is friendly and stands behind his work. Does what he says and is fair and reasonable. God bless there are still people out there like Dave. A+++++++

It was serendipity that I first learned of The Kitchen Magician. I was heading north for a day of…read moreskiing and their truck happened to be in front of me on the highway. I had been thinking of replacing the 30 year old laminate counter tops in my kitchen, and had been getting quotes from local contractors. The process would have involved my ordering the counter tops from a building supply vendor, hiring the contractor to install them, and hiring a plumber to reinstall the kitchen sink. Later that week, I contacted Kitchen Magician and discovered that they do it all, i.e. they order the counter tops, they install them, and they perform any necessary plumbing. Truly a "one stop" process. Also, their pricing was very competitive, and eliminated the need to hire a plumber. Yesterday, David and Lisa (The Kitchen Magician is a husband and wife team) came to my home to install my new counter tops. The process went without a hitch. The counter tops fit perfectly, and Dave and Lisa cleaned up after each step of the process. Literally, I could barely tell they had ever been here. Also, David re-spackled the wall wherever there was any damage as a result of removing the old counter tops. All that's left for me to do is a little sanding, painting, and caulking. David and Lisa are courteous, professional, and honest business owners. My kitchen looks great, and they were a joy to work with. I highly recommend The Kitchen Magician for new counter tops. They also perform kitchen and bath cabinet installations and remodeling, cabinet refacing, and custom cabinet installations.