Couple years ago he picked us up early before 5am and got us to the airport by 5am. Would use his…read moreservices again in the future. We're only about 2 mi from airport.

We got stranded at the San Luis Obispo airport by a shuttle company and had to call a cab. The…read moredriver told me he would be there in 15 to 20 minutes, and he was. He told me the fare to Nipomo would be between $75 and $80, and it was $78. I know the local roads very well, and he took us via the shortest way possible. Everything you want in a taxi company. Next time I need a taxi, this is the company I will call.

Frank Vega was an excellent driver and very responsive to our needs. He picked us up exactly when…read morewe said we needed. He was funny and friendly and made our drive go by quickly. We also had an extremely nice bus!

The purpose of this review is to hopefully encourage the company proprietor to make changes in…read morestaffing and procedures to ensure that customers are safe, informed, and receive POLITE service. Given the amount of money we had to fund raise over the course of four years to pay for these buses it would have been nice to have polite and helpful customer service, fully functional buses, and drivers that were informed and fully aware of traffic laws! $12,350 for two buses, less than 450 miles round trip. -Lacey Rivera is unbelievably RUDE. Had the booking been for personal and not professional purposes, I would've told her to cancel our reservation the first time she had an attitude about answering basic questions. Customers booking buses are not necessarily aware of the bus laws or requirements for bus drivers however, the staff should be aware of these laws and should assume that they need to inform customers of any pertinent information when booking a trip. We booked our trip in May 2024, a year ahead of time and I was not made aware until November about the requirements for bus drivers and the laws that would affect our trip. Ultimately, our students would either be stranded for over an hour prior to the event or over an hour after the event, rebooking with another bus company would have increased the price exponentially. I had to request information from Lacey repeatedly before receiving answers to basic but important questions. Unable to continue waiting for information from Lacey I called the office and spoke with Victoria, who was extremely helpful. I then noticed a hostile change in Lacey's behavior as though she was offended that I asked somebody else for information when it was her account to handle. Victoria Jones was extremely helpful and polite every time we had an interaction but dealing with Lacey after that was unpleasant. -Overall, my students made it to their destination and back safely however some of the feedback I received from students, school employees, and parent chaperones was concerning. One of our buses had some pretty serious damage to the passenger side of the bus upon arrival. Students reported that when returning in the wee hours of the morning, one of the bus drivers was running the lights and stop signs. One chaperone specifically reported a near accident that was definitely the fault of the driver. One of our buses had electrical issues and had to pull over at one point. The other bus did not have air-conditioning, which is an unfortunate thing during a heat wave on the last couple days of May. For $12,350?? Bus drivers were friendly and polite! However, some of the information that had been provided to the bus company was not provided to the drivers so they were uninformed about some key aspects of the trip. -Our high school had to pay $12,350 for two buses to travel less than 450 miles. I think a breakdown of cost should be provided to the customers as this is an overwhelming amount of money for students at a public school to be expected to come up with. It seems companies intentionally rip off schools at this time of year to maximize their profits and have zero interest in supporting students and communities. Given the amount of money we had to fund raise over the course of four years to pay for these buses it would have been nice to have polite and helpful customer service, fully functional buses, and drivers that were informed and fully aware of traffic laws!

Joel, and Kevin are very professional, kind and got me to my appointment today. Thank you for your…read morehelp

It feels really good knowing booking an event with Ride-On means giving to this non profit and all…read morethey do. I wish everybody could know that when booking a corporate event, wedding, or wine tour they are supporting a cause by riding with them.

We give driver 5 stars!! He was very cool! This Stretched out Hummer is trashed... used & abused!!!…read moreA towel was covering back seat damage, food crumbs on seats, glitter everywhere, seat stitching coming undone, sky light looked like trash... a lot of broken parts. We could not get any thing to work until after the prom. No AC, no music, etc. Electrical tape covering rust spots, dents, front tires bowing out like the axles were bent. VERY nasty! Way over priced... owner charges enough for fares, maybe you should take care of your equipment! Sad our senior prom had this nastiness to deal with. TOTAL GARBAGE! I feel bad for the parents who paid for this. It was very kind and awesome, however, I feel bad due to the quality of the limo you paid good money for. Thanks Mr. & Mrs. O, we love you!!!

We did a wine tour in SLO and our driver was on time, easy to communicate with throughout our day…read moreand friendly. We will use your service again, thanks for making our ride so easy and special!!

HIGHLY recommend. We rented the limo for my bachelorette trip and had a blast. Vinny was our…read moredriver, and he was beyond amazing! He had great communication and was knowledgeable about the area and wineries. Our group will 1000% book again. Fantastic service

This was our 3rd time working with Bay Limousine and 1st time with Rick as our driver. We were a…read moreparty of 5 and all couldn't be more pleased with the exceptional service we received. Rick was prompt and kept us on schedule for each of our wine tasting reservations. Thinking of experience, I cannot recall the last time anyone drove me anywhere without using GPS even once! We chose some out of the way wineries yet Rick came prepared. We hope to work with James, Rick, and the Bay team again soon.

I am not sure why people are upset with this transit agency but as a tourist I disagree. This…read moretransit agency did a good job of taking me to Morro Bay and I must declare it is pretty cool if you put aside the terrible weekend frequency of route 12. If you are a total bus fan like me, then it will be easy to appreciate this transit agency. They have a diverse fleet of buses that come from different vendors. I saw it on IG. I am very shocked to say their fare costs less than my local transit agency. Not too bad for a city that actually sees tourists and students. Drawback: If you have no patience waiting for a small bus then don't ride it because the operating hours are not as good as a larger city. Note: Don't get this organization confused. The other one has the double deck bus, this doesn't.

Cassandra, Beverly, Jason Drivers who do above and beyond with kindnesses, helpfulness, and…read morepersonable. Happy Holidays RTA staff. From frequent rider. Thank you ALL!

On time, no surprises, very knowledgeable. I would use them again. I learned about the local area…read morefrom driver.

I had a fantastic experience booking my cruise thanks to Katie Christie's assistance. Whenever I…read morehad questions about room pricing or adding another person to our room, she was always patient and responsive via phone and email. My daughter and I had a great time on our trip and will definitely book our next cruise with Pacific Coast.

Katie Christie at Pacific Coast Travel was AMAZING to work with! She booked our group of 10 couples…read moreand accommodated all our our requests. She also gave us the best deal! We chatted with other couples on our cruise and we paid a significant amount less! We had the the best time and I would HIGHLY recommend using her to book your cruise!