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Surety Solutions

3.2 (9 reviews)
Closed • 8:00 am - 5:00 pm

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Kemper Insurance Companies - They don't repair the tires

Kemper Insurance Companies

(183 reviews)

Kemper is good for a family insurance. I think one area they can improve in is contacting the right…read moreperson in the family. This insurance requires patience which is good for some people. I learned to be honest with my agent assisting me and it has worked great wonders. Juan was able to help me by delegating the work but still managing the case from the back end. Kemper is great as a family insurance, but I wish they offered AAA towing.

I received a letter from Kemper Insurance stating that the statute of limitations for claims had…read moreexpired for an accident that occurred in 2022. I replied that I was unsure whether it was a bad joke of bad faith on the part of Kemper that they would send the letter after the statute expired, considering that they never communicated with be in the three years before it expired. (They never responded to my claim, nor will they respond to this review, because it's true.) It was, admittedly, a relatively minor accident. Someone dented my right rear while I was parked in a parking structure in a Best Western hotel in San Francisco. The Casualty Adjuster's concise reply said: "That is standard letter we sent to call claims nearing the statue of limitations. Our SIU dept reviewed your claim, they concluded it was moving at the time of the accident not parked." To which I replied: "Glenn, Your SIU department lied, as is their design and nature. The car was parked overnight. Your company was negligent in its accident review and its communications with me. Kemper is a disgraceful confidence game, which is why you earn an average of one (1.0) star in 180 Yelp reviews. I will be 181. You and your coworkers are casualties that cannot be adjusted, creating and created by moral bankruptcy. What a waste of Grace. That's just my empirically derived opinion, of course. You must have trouble sleeping at night. So have a nice day!" Kemper operates consistently in bad faith. Well, that doesn't say it all, but it says enough. Hasta la vista, Kemper.

Farmers Insurance - Wendy Mazzoni

Farmers Insurance - Wendy Mazzoni

(5 reviews)

Midtown, East Sacramento

Highly recommended…read more With all the insurance tumult in California at the moment, it is reassuring having coverage that isn't about to leave the state. It is incredibly stressful dealing with these things, and that's why I choose Farmers instead of some fly by night insurance for my home. If I do have to use it, I want to know that I can depend on a policy. Thanks Wendy and co! You guys deserve more than five stars. I should have insured through farmers years ago.

Super Company! (。*‿*。) 5 Stars! (。*‿*。) A++…read more What can I say.. If you want the most caring, knowledgeable, and professional Insurance company, than look no further. I've had many insurance companies and agents these last 4 decades and no one comes close to this team. This wonderful team makes my family feel important every time we are in contact and makes sure we have the best possible coverage we can afford. They notify us in writing and email if there is any changes or possible changes we may have in our policies and make sure we understand fully what the coverages are. The staff act and look professional and the office is tastefully decorated and really clean. In fact, it's more a home instead of an office. ABSOLUTELY the BEST Team! "-(¯`v´¯)-" Wendy Mazzoni Insurance Agent Savannah Hadley Producer Tambi Carrington Customer Service and Sales Representative ~~~_/)~~~ SMOOTH SAILING ALL THE WAY! ~~~_/)~~~ MANY THANKS from The LeMasters Family! (。*‿*。)

Farmers Insurance - David Oyler - Farmers Agent

Farmers Insurance - David Oyler

(8 reviews)

I moved to a fire area and struggled to get coverage. My long time agent recommended to reach out…read moreto Amy and glad I did. She not only got me covered, but quickly and little hassle. I tried at several other places and had bad experiences. Would definitely recommend Amy to anyone. Thank you!

I guess the yelp world already knows how amazing Amy is but here's another review anyway…read more I've been with Farmers since 2012 when I bought my first car at 18 and both Marco(my previous agent) and Amy Bahm have been there for me and have made my life easier and went above and beyond for me. She has helped me to get a ton of discounts on my car insurance and helps me understand where my money is going. Every other Insurance agency I've spoken with also said they cannot match the rate I have with Farmers. I feel comfortable calling or emailing Amy for all my questions; whether it be about something I heard that might qualify me for a discount, or when my car got broken into, or when I need to get my title from the DMV, or really anything car-related. She answers my questions right away and is very easy to talk to, she makes me feel like she has my best interest at heart. Amy also recommended an agent for my brother who lives in Nevada and his bill was cut in half. Did you know Farmers offers discounts for professional scientists? Yeah Amy helped hook that up for me too. I also bundled my car insurance with renters insurance and got a discount for that.

Blue Shield of California

Blue Shield of California

(4 reviews)

Cleaned up spelling and updated outcome of reported issues…read more... The customer service department works out of Rancho Cordova. We made the mistake of attempting to save $28 / month by converting our Medicare part B from G Extra to G. We have been given the wrong information several times and as of this moment we have had the following happen. My insurance was canceled because they didn't understand why I am taking 5mg of ramapril. They never in the last 15 months disputed the reason I am take this drug and have been paying for it under the G extra plan. They never contacted us to ask for more information they just canceled my insurance. My wife and I had been on the same whole household discount. She was converted to the G plan, but after complaining that my insurance was canceled they didn't put me back on the whole household discount, they created a new separate plan with a new deductible at a higher cost. We got a bill saying I needed to pay for this on November 8. The next day I got a past due bill. This was in spite of the fact that on October 30th they withdrew $343 for our combined monthly G extra which means my insurance should be covered through the end of November. My wife has spent about 20 hours speaking to about 6 inept customer service reps and 3 supervisors. This issue has been going on for 3 weeks. The billing is extremely messed up and yet to be resolved. We are very concerned that this will not be corrected by the end of the month. I cannot in good conscious recommend Blue Shield of California..... Their customer service is not that at all! And why would an insurance company want a patient to explain why I am on a drug? Isn't that what doctors and pharmacists are for?!! Just three days ago, we asked Blue Shield to forget about changing it to the G plan and put us back on G extra together for the price we paid before. A wonderful rep named Stephany H actually worked with us and returned calls and followed up for the three days it took to make that change. The lesson is to never try to change plans when it is not within 60 days of a birthday. The Blue Shield MS Install department gets the request and they are terrible. We filed a Grievance on November 9th which they still have not responded to other than a letter saying they received it and they have 30 days. UPDATE: They had 30 days to respond and they dated their letter on December 9th. They said they checked and it appears as of November 20th to have changed back to where it was before. Therefore they considered it done. No aplogogy at all for all the stress they caused by cancelling my husband'sinsurance, putting us on a new plan which increased our costs, or the 10 plus hours we worked to get it back to the way it was because they could not manage to change the plans to the more inexpensive plan. Rating for their grievance department - D plus. If Stephany from the customer service department had not actually worked to change it, no supervisor had any idea how to correct it. The lesson is if you are new and considering Blue Shield of California, be aware that their underwriting department is awful - rating of F. If you are a current customer, do not let them tell you a change that goes through underwriting will be easy. It is not. We think we are ok now but will carry a bad memory of what they put us through.

I was singled out, and picked on. I recently received a call for 2 job offers again at this job at…read morethe Rancho Cordova location and I told her NO! My manager was rude I have recordings of him during our meetings telling me that Im not "Memorable" because I personally chose to just go to work, do the job and leave. I'm not into all that gossiping and telling people my business which they didn't like. I went through A miscarriage at that job and he had the nerve to ask me if I had children when he knew that I didn't and knew what I was going through. I didn't know how to go about reporting that place because it really made me feel depressed and it was the worst experience of my life...I went to Delta Dental and had a great/amazing experience there and it was a very positive work environment which I wasn't used to. The job itself at blue shield (In the concierge's department) Felt rewarding and the members would call just to speak to me and give me updates about how they are doing. The manager would lie and say that I wasn't doing well but my numbers and surveys were reflecting and saying otherwise.. this is not the job for you if you like to wear crowns, stick to yourself, not gossip, and just be more of a introvert. It has nothing to do with thinking you're better than anyone. Some people just can't stand the presence of people who stand on their own 2 feet And they will get their karma for how I was treated I didn't forget and I have documentation. Even though the jobs they called me for would be temporarily remote until April I still chose to pass because I do not want to work for a company who feels they can treat you like trash and allow management to do whatever the hell they want. Every time I try to post my review on indeed it doesn't let me do it because of inappropriate language. There's nothing inappropriate about my review and I will get what happened out there someway or another

Pacific Specialty Insurance - Pacific Say this is not covered. I'm on ssi with no $$$ to fix this. RUN from this company!!! 100 TRASH!!!

Pacific Specialty Insurance

(11 reviews)

Had a slab leak in my downstairs restroom. After plumbers repaired and rerouted all my pipes we…read morecontacted our insurance company (pacific Specialty). At first the CSR was slow in communication then Michael Bunch took over our claim and he kept us informed by email and phone. We worked together and discussed the remediation company and the construction company. Remediation was suggested by plumbers. Michael let us know the situation along with when payments would be processed once they come to an agreement for repair cost. We did get involved and this helped the situation. If you have a claim by all means be informed and involved as much as possible. Michael gave me some good suggestions if we ever need to file another claim. Thank you Michael for all your help and support. It was great working with an agent who is understanding of the clients needs for resolution.

Awful customer service! If I can rate lower than one star I would…read more We had been insured with them for years. We never had to call them for anything, till recently that i had to clarify some information we were having via email, if i would have know how awful their customer service was I would have gone with a different home insurance much sooner. I spoke to 3 males that have NO customer service, Daniel A work ID 2046 Jesus G work id 964 and another man a "manager" which at that point I didn't care to get his name. All three were very rude and disrepectful they were Mansplaining; I have always said its not what you say, its how you say things. Clearly they are not in right field, or need to be trained on how to speak to people. If you are looking for insurance DO NOT GET INSURED WITH PACIFIC SPEACIALTY!

Surety Solutions - insurance - Updated May 2026

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