Kemper is good for a family insurance. I think one area they can improve in is contacting the right…read moreperson in the family. This insurance requires patience which is good for some people. I learned to be honest with my agent assisting me and it has worked great wonders. Juan was able to help me by delegating the work but still managing the case from the back end. Kemper is great as a family insurance, but I wish they offered AAA towing.

I received a letter from Kemper Insurance stating that the statute of limitations for claims had…read moreexpired for an accident that occurred in 2022. I replied that I was unsure whether it was a bad joke of bad faith on the part of Kemper that they would send the letter after the statute expired, considering that they never communicated with be in the three years before it expired. (They never responded to my claim, nor will they respond to this review, because it's true.) It was, admittedly, a relatively minor accident. Someone dented my right rear while I was parked in a parking structure in a Best Western hotel in San Francisco. The Casualty Adjuster's concise reply said: "That is standard letter we sent to call claims nearing the statue of limitations. Our SIU dept reviewed your claim, they concluded it was moving at the time of the accident not parked." To which I replied: "Glenn, Your SIU department lied, as is their design and nature. The car was parked overnight. Your company was negligent in its accident review and its communications with me. Kemper is a disgraceful confidence game, which is why you earn an average of one (1.0) star in 180 Yelp reviews. I will be 181. You and your coworkers are casualties that cannot be adjusted, creating and created by moral bankruptcy. What a waste of Grace. That's just my empirically derived opinion, of course. You must have trouble sleeping at night. So have a nice day!" Kemper operates consistently in bad faith. Well, that doesn't say it all, but it says enough. Hasta la vista, Kemper.

Superb customer service. Have 3 autos insured with JD Snead…read more I needed urgently my insurance card in order to drive a 1992 Ford Thundebird I just purchased. All I needed to do was just one phone call to JD Snead, Ash took my call and my request was achieved in minutes. Very happy with JD Snead Ins Svc

The young lady was a great help fixing a problem I was having finding an area in my app. Very…read moreprofessional. Really knows how to proactively listen. Thanks for the help.

Where should I begin, Kristina is amazing. Hands down the best car insurance rep to ever help me…read more She made me feel valued, she listed to my concerns I had with past insurance and made sure I walked out with the best coverage. 5/5 recommend please ask for Kristina.

Came in to pay a bill, only seen one employee so I walked over and sat at the desk she was at,…read moredidn't get no "hi -I'll be rt with you-broker was on the phone as I was also was. As I sat for like 2 minutes, I was told-"I'm on the phone"- with a look on her face like I'm bothering, i said ok me too, I asked where are the other employees because I didn't want any service from her. She was very unprofessional. lost a customer now.I left before I became unprofessional-Hope she gets fired

Not one time, Not two, Not even three. EVERY time I have an interaction with Tricia Lee, it goes…read morephenomenally well!! Usually when I reach out to Tricia there is always a client need from Enterprise Security that unfortunately needs to happen "now" Every Single Time, Tricia see the need, meets the need, excel in how she meets the need, and do it in such a way, that a smile comes across my face. Thank you Tricia Lee for ALWAYS being excellent!!

The worst agency to do business with. I have left numerous messages for 1-408-556-4518 for my agent…read moreOsorio. The message indicates a new agent who has not returned any of my calls. I have an auto policy and a renters policy that I've have for many years. I wanted a quote to add my permitted son and to quote a $5 million umbrella. I will be moving my exposures to quote at AAA. Note: I also reached out Yates Insurance downtown and McClatchy ins Insurance with no response from either. I had to add a star to post

Everyone was really nice and helpful building is clean and not to decorated…read more But they have really good policies

Update on my previous review. After looking at my policy, I see my policy says $1405/year. I am…read morebeing billed $1965/year. I can't wait to renew with a different company STAT.

UNBEATABLE PRICES! He's an expert at what he does…read more Thanks to this awesome guy, I am insured! Highly recommend!

I was looking to switch my car insurance in hopes to save on monthly costs as I was newly married…read moreand needed to add my wife to a plan. After speaking on the phone with Kevin, he setup a meeting for us to review a free quote from multiple carrier options. He gave insight into which plan and carrier would support our needs and would protect us best for our future. Kevin was very easy to talk to and didn't try to push anything we weren't looking for. We saved by switching carriers and the whole meeting was pretty quick as he knew what he was doing! A few weeks later I had to add another car to our plan and Kevin responded promptly to my message and helped us again. Highly recommend!

THIS LOCATION IS NO LONGER GEICO INSURANCE. IT IS NOW…read moreHOMERS INSURANCE. I say this because like me, if you thought Geico still had their doors open, you have thought wrong and would stumble upon Homers insurance instead. So this review is for HOMER INSURANCE. Taylor is a really honest and kind insurance agent. Long story short, my boyfriend and I wanted to conduct business at Geico but in person. We however, stumbled upon this business after having found out Geico closed all their doors in CA. First impressions of the business, very professional and presentable and for the front desk, she was very friendly and welcoming. Since first Impressions were good and we were already there, we decided to get a free quote. We were introduced to Taylor to guide us on our new auto insurance. I'm glad he was the one able to help us. Throughout the entire process, Taylor was very knowledgeable, patient, understanding, very helpful, friendly, and very professional. All the questions/comments we threw at him, he was able to have an answer while also giving us great recommendations. If you're searching for insurance for auto, home, plane, etc. come to this business! They are very honest people! I'm very pleased with the whole experience and wanted to say thank you Taylor and homers insurance for taking great care of us. My boyfriend and I can expect nothing but kind, honest, and helpful representatives at homers insurance and know that we can depend on them with our auto insurance needs!

Is taking almost a year to settle my accident/theft claim. Adjusters Dominic Lambert and…read moreChristopher Monheit have lied and and refused to pay legitimate estimates and costs. Refuse to honor estimates for damages. Dont return phone or messages. Very deceitful and unprofessional. Geico customer for 27 years. No longer. They are really despicable.

They continued to make mistakes on my billing..3 to be exact and with…read more18.00 due they gave me a "billing error" again on the part of Allstate. I cancelled auto and home with them after 6 yrs of business. Found another company already and saving money from the start.

Absolutely worst company ever. Do not go to these guys. They have been pulling double payments on…read moremy auto pay. I opened my 6 MO policy in Feb and they're trying to force me to pay it off by June 11 because their worker screwed up literally EVERY month. Absolutely worst company ever. Consumer beware

Very kind and helpful. We booked a last minute appointment for notary signing and she was kind…read moreenough to put us down after 5pm. For payment, she takes Zelle, cash and check. Each signing was $15. Fast and quick. Thank you, Yulian.

She was prompt and prepared. She reviewed the documents and took time to ensure we were aware of…read morepricing. She was friendly, nice and thorough.