After 15 with this company, I was treated like crap. I paid my premium but it was $16 short (I paid…read more$400 and it was supposed to be $416) so they canceled me. I went to Liberty Mutual and they took me immediately and are charging me a third of what the greedy Farmers charged!! Shop around! I am sorry it took me so long to realize I was being bamboozled!!

Years ago, I had our business insurances with Asher and company…read more His service was professional and very reliable. However as business changes, we left Asher and Jenny. And over the years, when ever I had some questions or issues, both Asher and Jenny were there to help. Recently, I was shopping for home and auto coverage. A friend recommended Farmers so immediately contacted Jenny. She is so efficient and gave me an excellent quote. So I am back! Wonderful service! I love this team!

This review is for the exceptional service I received through customer service. In the several…read moreyears I have had Trevor Fong as an agent, I've never spoken to him. Thus, this rating is not for Mr. Fong; yet for Elecia in customer service. She was helpful in providing useful information regarding my 10-year-old vehicle and reducing the parameters of my policy from full coverage to what was economically appropriate for the age of my vehicle. No around the way talk in hopes of convincing me of anything other than what was realistically feasible and the expectations surrounding coverage for a 10-year-old vehicle. Thank you, Elecia, for your excellent customer services as it related to my specific circumstances.

I was shopping around for life insurance and decided to go with State Farm. I had a ton of…read morequestions and Trevor Fong was very helpful and patient (THANK YOU!!). I was very satisfied with my experience!

I've been with the agency for my house and auto insurance for years and the staff here has always…read morebeen so helpful in answering my questions. The boss lady, Linh Do, is always so welcoming and nice. Recently I had to file a claim in to get my windshield replaced and every time I call to inquire information, Jennifer has been so courteous and informative...even if my questions seemed redundant or stupid lol. Thank you for the great service!

Not sure what the girl Tram is talking about, this agency is pretty great. I have been to other…read moreoffices before and I am extremely happy with the customer service of the ladies here. They were super friendly and helpful. Linh was amazing. They are very knowledgeable and helped me understand all of the coverages. The only time my insurance went up is when I had a ticket about 6 years ago, so maybe that is the reason why her price went up. Prices do not go up on its own, there are usually a reason. Last year, my insurance policy went up, and before I even had a chance to call Linh, she called me to let me know that the insurance company did not include and discount, she updated the price for me very easily. It is very hard to find an office that will call me at my renewals. My old agent never did that. I love that they are on top of their game. Kudos ladies! My family and I have been a customer for about 4 years now, and we do not plan to leave anytime soon.

Rachel has been awesome! She has been very helpful in communicating with my mortgage company when…read moreanything goes wrong and premiums aren't paid. 5 stars for her!

Charlotte Brown does a great job making sure I have the right coverage. Couldn't ask for a better…read moreagent

Two Sentence summary: Experienced, knowledgeable, accommodating, trustworthy, family-orientated &…read morepersonable with superior customer service. I'm concerned about trust & quality not price, so I don't talk about cost in this review ;) Monique Ambers & her team (especially Sarah Crabtree) have been outstanding to work with for quite some time. I found Monique online when looking for business insurance (Errors & Omissions Insurance) as well as other insurance & services. The great reviews combined with Monique's bright smile seen in her business photos made me interested in contacting her to see if her services matched my needs. My first visit was near closing (bad habit of mine due to how busy I am) & they accommodated me. I did improve...over time to arrive at a more reasonable time ;) I met both Sarah & Monique for the first time and had a wonderful time, as it was not just business but personable as well with jokes & laughter: D Although I can be a character & outrageous with conversation at times, I was still professional as were they :D I inquired about Business Insurance as an incentive for a big business transaction with another Company who bought out one of my clients (due to the financial success I brought them over several years). It was to show the Company who acquired my client that while doing business with my company & "IF" we caused any errors that caused financial harm, we'd have a sizable amount of money available to pay for damages (I've never caused harm to a business by the way & been in business many years, just had to put that out there...LOL). I also inquired about additional Life insurance policies & other services. I asked many questions & the tag team effort of both Monique & Sarah provided all the answers with emphasis on my needs & not their bottom line :) A trust-worthy trait. After visits and researching what was shared by Monique & Sarah, I made the right choice to do business with them! Monique is intelligent, honest, personable & professional and does not act like a "Used Car Saleswoman"...LOL. Sarah shares the same traits as well :) It's been great getting to know both of these women as we handle business! - I found out Sarah's Mom is a Registered Nurse like mine & more :) - I found out Monique's love of basketball & more :) I had to ask Monique to take a "Selfie" with me during my first visit after seeing Monique's beautiful smile in person, I'm very happy she obliged :D Long story short, I feel Monique's style of business in procuring clients/customers is something like mine: Acquire them by sharing a wealth of knowledge (that can be fact-checked & shown to be accurate), sharing proof of results (she & Sarah shared scenarios with current clients when answering certain questions I asked), professionalism, personable (they're like family you can trust, plus Monique tells me Happy Birthday & Happy Holidays personally each year just like family), great sense of humor & of course...A WINNING BRIGHT SMILE :)

I wanted to switch to an office near my job and I am so happy I came here. I sent in a text to the…read moreoffice after hours and Monique responded and addressed my change immediately. I had such peace of mind leaving the dealership with my car knowing my policy was solid. My questions and concerns are always addressed quickly and with a very friendly and caring demeanor. This office has changed my opinion on insurance agents, keep up the great work!

Robert Cooper is always prompt in his communication. He makes the insurance policy easy and…read morestress-free. He is extremely knowledgeable and clearly explains the terms and options. He understands our needs and concerns. I would highly recommend Robert Cooper as your agent.

By far this is the best agent/agency I've worked with when it comes to our home and auto insurance…read morecoverages. It's hard to find a company that still offers personal touch customer service these days. Robert and his staff have made working with State Farm a best in class experience.

Tao, Kong & Mayseng always gives the best service! Been with them since 2017 and I can't look…read moreelsewhere. Truly the best state farms insurance agent I ever had. This office always has the most positive and helpful staff who always gets the job done efficiently and in a timely manner. Never disappointed. Happy customer!

Best insurance agent, very helpful and understanding. I would recommend this State Farm if anyone…read moreelse who needs auto insurance.

A great big thank you to Cheryl Pavelchik at Alpine Mortgage Planning (Alpine Mortgage). I've been…read moreworking w Cheryl since early September 2015. She worked w me to get me prequalified and,eventually, I've purchased a home. I appreciate Cheryl's candid, matter of fact demeanor as well as her terrific customer service and positive attitude. Cheryl worked w me to clean some things up, told me what I needed to do and kept me informed thought the entire process. She was thorough, explained all the changes in laws and when she needed something from me she asked for it and gave me reasonable timelines. She responded to all my inquiries and kept me in the loop throughout the house buying process. A great big thank you! I would be delighted to be a reference for Cheryl and Alpine Mortgage Planning. I will utilize their services again if I upgrade my home.

Dan Furtado is by far THE BEST Lender. I am a Realtor and if it were up to me, Dan would be the…read morelender on all my transactions. He has pretty much made miracles happen. One of many reasons I refer Dan is simply because his professionalism, quick response, and he truly cares about getting his clients into their new home. I can't forget to mention his assistant Kristie (who is so sweet) and very helpful! I am floored at some of these reviews. Every time I refer him, my clients are very happy! Great job Dan and keep up the good work! You always go above and beyond.