I went there. Loud rap music or possibly indie rap music playing. Loud! Would turn it down or off…read more Only person there said can't turn down said it's automatic, when I turn the lights on the music plays. I asked can you please turn the lights off. She said I can't do that. The office was bright with plenty of daylight and with clouds. I had to wait to get a quote so I waited. The music really got on my nerves. She was professional to a degree. She was on the phone the whole time but broke away to ask what I wanted. The music and I live near by, no wonder I never see anyone parked there.

AWESOME CUSTOMER SERVICE !!! BEST INSURANCE AGENCY !…read moreAmazing service. I must say I was surprised, relieved and thrilled to resolved with my insurance just in couple hours. MILLIONS THANKS !

We purchased life insurance through this person and later discovered that our personal information…read morewas sold to multiple third parties without our consent. When we tried to close the account, he refused to help and simply said he was "no longer in business with the insurance provider." We are now left dealing directly with the insurance company to cancel policies we never authorized and to protect our information from further misuse. This was unprofessional, dishonest, and feels like a complete scam. Be very careful before giving him or his business any of your personal or financial information.

I just signed up with Allstate and the prices are fair and in my price range. thank you for making…read moreme feel safe in my new car

When our insurance bill more than doubled, Inna was able to shop around and find us something for…read morehalf the price. She was on it for 3 days and constantly in contact with us. Great communication and a fantastic savings for us! Thank you!

Inszone bought the accounts of our long time insurance company in San Mateo. We had our personal…read moreand business policies with them. First let me clarify. Mike is our commercial agent with Inszone. He has been great at communicating and handled our renewals and etc. in the past, so the following has no reflection on him. We recently evaluated our personal policies and found that what we are paying nearly 3x's more combined. On May 5th I sent Mike the actual quote from AAA to see if they could let me know what the process is to cancel the policy with Liberty Mutual (LM). Sadly he informed us he only handles our commercial policies and immediately shared our email with Thandarr for our personal line policies. On Friday, May 8th (3 business days later), I still had not heard from Thandarr. I emailed Thandarr to follow up and to request to also cancel our personal auto policy. Then shortly after I emailed him, I was told that if we did not have our homeowners or auto policy with LM that we could not keep our umbrella policy, so 50 minutes after I emailed Thandarr to ask to cancel the umbrella policy too. Since I had not heard from him at all and my first email was 3 business days ago, I asked on my last email of the day if he could cancel all 3 policies effective May 12th, which would give him additional 2 business days to process my request. Then on May 11th, I received an email from Heather stating that their office has processed the cancellation of the home & auto policies but no mention of a cancellation date. I replied to Heather 30 mins after her email asking her to confirm the cancellation date for the home & auto policies and asked her the status of cancelling the umbrella policy. Then on May 12th, since I had not heard back from Heather, I called her again; no answer but spoke with Joyce. Joyce said their records show our auto & home policies were cancelled as of May 5th and that the umbrella policy did not have a cancellation date. We were without coverage for a week. I asked on my emails for the cancellation date so I can make sure that our next policy starts on the same day and does not have a void in coverage. My emails specifically requested a cancellation date prior to asking for the May 12th cancellation date. Heather finally called back. She blamed Thandorr for the "miscommunication." She stated that Thandarr forwarded her our May 5th email and that was the only email she had. That can't be true because on May 5th, I only asked about the process of cancelling the home policy. Heather's first email stated the office processed the cancellation of both the home & auto policies. If she only got the email from May 5th, then how did she know about the auto policy cancellation, which wasn't until May 8th? She also stated that the umbrella policy was automatically cancelled since we cancelled the other 2 policies. I told her that is not true because Joyce confirmed earlier that the umbrella policy did not have a cancellation on the account. Also, I was surprised that no one tried to reach out. I would think that if someone emails a quote from a competitor with the details that the agent would call and try to see if they can shop the current policy to keep a customer. Our previous agent in San Mateo would call every year before a policy was due to expire, and he did his homework beforehand to see if there was another carrier, better coverage, too much coverage, or a better rate. His customer service is what kept us loyal for over 20+ years and earned our clients business and referrals. On May 14th, Heather confirmed that the 3 policies were cancelled May 12th. We thought that was end of the saga and that we could put all of that behind us. Nope...the saga continues. On May 28th we received 2 bills by mail for the Auto & Home policies showing that both were cancelled on May 5th. We called Inszone and spoke with Valentine who stated on the phone to disregard both invoices because the account is paid in full and cancelled and the remaining balance was refunded. Today, we received a text from what looked like a spam but stated CREDIT COLLECTION SERVICES is a debt collector. We are trying to collect a debt that you owe to Liberty Mutual Insurance. When we logged on the Liberty Mutual app, we noticed that the 2 invoices that we received on May 28th were posted on our account and Liberty Mutual confirmed that the two invoices were sent to collections. She also confirmed that Inszone cancelled the policies for May 5th instead of the 12th. We wrote an email to Heather and Thandarr asking them to fix the situation. We've shared our past experience with the office with the goal of helping them improve their service in the future but it looks like further action is needed. Chris, as you will see, I didn't leave a negative review after what took place in May. I left the negative review today. If you'd like me to improve the rating, please improve and fix this situation immediately.

Extremely disappointing. The sales staff was dismissive, rude, and completely unprofessional. I…read morecalled to get a quote and was hung up on without explanation. It's clear they don't value potential customers--would not recommend.

So I was calling around to get a good insurance quote , couple places that I called I was not…read moreimpressed , then I contacted Allstate and I spoke to Andrey and he really took great care of me , he signed me up on a great insurance policy and I was very happy with the price. Over all I had a wonderful experience and I will be coming back to see Andrey at Allstate.

Brian and Wendy are gifts from god, straight up. I used their services for about 2-3 years and…read morehated switching but I had to go with lower rate and more coverage. In those years they truly helped me out so many times, from answering my silly questions about car insurance in Mexico to always send me declarations and modifying my policy at random intervals on the spot. This place saved my ass when no one would insure me, I definitely recommend.

I've been doing business with these guys for years now, Brian is always there to help. They make…read morethe whole process pretty simple and keep prices fair when most insurance people are just actually after as most money as they can get from you. They also are worth every penny because they actually provide good customer service by having good communication. I've had other insurance companies that won't call you back or transfer you to an 800 number but not Insurance On The Go. Thank you guys so much!

Absolutely the BEST insurance office. Jennifer & Candice are amazing. They are always willing to…read morehelp, knowledgeable and friendly!

After several months and several attempts she was unable to resolve my issues with my auto…read moreinsurance policies. Switched to a new agent a couple of miles away and my issues were resolved on both cars in a week.

Great place to get insurance through. I needed to add motorcycle insurance for my hubs and it was…read morepainless. I have them the information, they processed it and called me back quick with my options. I know I got the best price. I've done my renters insurance, car insurance and now motorcycle insurance through them. Great customer service.

George's insurance agency has literally saved me from having to pay hundreds of thousands of…read moredollars for an accident I was involved in. My auto policy had lapsed due to a change to my auto pay linked to an old card and George's office called me and left me several reminders to ensure I was aware and to get my auto policy current. Because of his persistent staff, I was made aware that my new auto pay set up did not get activated and so I had to make a payment. The next evening I was involved in an accident where I would have had to pay for all the costs! Thank goodness for George's agency and their help in making sure I was covered.

We contacted Slobodyany Insurance many times regarding insurance arrangements…read more They were very helpful and explained everything clearly and accessibly. The county was delaying the insurance process for our child, and if it weren't for Slobodyany Insurance and their employee Karina, we wouldn't have been able to handle it on our own. Thank you very much for your help! We highly recommend this company!

Very good experience with this company, they always glad to help not only to have best deal, but…read morewhen something is happening with your case, coverage etc

THIS LOCATION IS NO LONGER GEICO INSURANCE. IT IS NOW…read moreHOMERS INSURANCE. I say this because like me, if you thought Geico still had their doors open, you have thought wrong and would stumble upon Homers insurance instead. So this review is for HOMER INSURANCE. Taylor is a really honest and kind insurance agent. Long story short, my boyfriend and I wanted to conduct business at Geico but in person. We however, stumbled upon this business after having found out Geico closed all their doors in CA. First impressions of the business, very professional and presentable and for the front desk, she was very friendly and welcoming. Since first Impressions were good and we were already there, we decided to get a free quote. We were introduced to Taylor to guide us on our new auto insurance. I'm glad he was the one able to help us. Throughout the entire process, Taylor was very knowledgeable, patient, understanding, very helpful, friendly, and very professional. All the questions/comments we threw at him, he was able to have an answer while also giving us great recommendations. If you're searching for insurance for auto, home, plane, etc. come to this business! They are very honest people! I'm very pleased with the whole experience and wanted to say thank you Taylor and homers insurance for taking great care of us. My boyfriend and I can expect nothing but kind, honest, and helpful representatives at homers insurance and know that we can depend on them with our auto insurance needs!

Is taking almost a year to settle my accident/theft claim. Adjusters Dominic Lambert and…read moreChristopher Monheit have lied and and refused to pay legitimate estimates and costs. Refuse to honor estimates for damages. Dont return phone or messages. Very deceitful and unprofessional. Geico customer for 27 years. No longer. They are really despicable.