I used to have Farmers Insurance for my homeowners policy but I also needed to have California Fair…read morePlan for fire protection. The cost for both policies in 2025 was $1700. The premium they wanted for both in 2026 went up to $4600. A friend referred me to American Diversified Insurance and I was able to get a complete policy for $1907. Jessica Layfield was the agent getting me the policy and I would highly recommend using her for all your needs. I also switched my auto policy and saved $300 a year. Jessica is very thorough and a pleasure to meet and work with.

Valerie Ouellette is a fantastic broker. She has always been there to answer any questions that I…read moremay have about my various policies. She has gone out of her way to ease my anxiety about all the issues that have arisen over the past few years. She knows how to arrive at the best solution promptly. She is an agent to be trusted during these very complex times!

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!

We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

We have been with Folsom Insurance Center folks since 2003. They (Jim, Terri, and Tina) genuinely…read morecare about what we need/want and help us explore options whenever we check with them. One time, we were looking for a specialized policy they did not handle. Jim did a lot of searching to give us several possible companies to contact. Over the years, we have been contacted by companies offering attractive quotes. We found ourselves staying with the same company, primarily because we like to have these agents taking care of us and options they offer are competitive.

After 26 years with Folsom Insurance Center as our insurance broker, I am extremely disappointed in…read morethe complete lack of communication and service. Our homeowners insurance policy with Mercury lapsed, and we were never notified--neither by our broker nor by the insurance company. We only discovered the issue a full year later when our mortgage company contacted us. Being left uninsured without any notice is unacceptable and could have had serious financial consequences. After decades of loyalty, I expected at the very least basic communication and oversight. Unfortunately, this experience has completely eroded our trust. I would strongly advise others to closely monitor their own policies if working with this broker, as we received no support or notification when it mattered most.

George Munoz. George, where did you move to? I…read moreneed your new phone number and address. You use to be in Folsom. Thank you. Rudy Lora... readyrudy@hotmail.com

George Muñoz is one of the best at what he does, he is honest, knowledgeable, and informative as to…read morewhich options may be the best for you. For someone like me being young and wanting to purchase life insurance, George made an outline for me that was quick and easy to follow not to mention convincingly affordable. Even if it's not life insurance that you want, George is there rain or shine with any information you want or need within a vast industry. I recommend Mr. Muñoz for anyone looking to buy any type of insurance. I just happen to use him only for Life Insurance now, but once I get a little more experience I'll absolutely use him for auto and home insurance in the future.

Craig is the man! I've done business with him for many years and I'm so blessed to have him as my…read moreinsurance agent. He does a fantastic job providing me with the correct amount of coverage for a great price. From business liability to investment and personal properties he's the guy that will custom tailor a insurance package for you. Give him a call today you won't be disappointed

Craig is awesome! He has handled all our insurance needs for many years. He is very helpful in…read moreexplaining our options and spends the extra time to find us the best rates for our needs. On numerous occasions he has found us better rates without having to even ask. He is very responsive and accessible which I have appreciated. I highly recommend Craig

I was finally able to get in touch with an actual live person at Gains ins. I was able to ask my…read morequestions and received courteous response although I could not get a new quote as I was told my renewal date was too far out for an accurate quote. I'm not giving a 4 or 5 stars yet since I will need to wait and see if they do reach out to me closer to my renewal date as they said they would. Haley was very nice and for this call, good customer service. The biggest problem at this business appears being able to get to talk to a live agent. I would hope this isn't also indicative of service in time of emergency. Keeping my fingers crossed.

Haley has changed my whole outlook on purchasing insurance! She is so professional, knowledgeable,…read morepersonable, and the list goes on. She is my go to girl for any questions regarding many different insurance issues. She always gets back to me promptly and seems happy to help every time I call. I HIGHLY recommend Gaines insurance agency. Thank you for all of your help Haley!

My go to store!! I love going there for my DMV! The staff is knowledgeable and friendly!read more

Used the DMV service, to get a temporary handicap placard. Service was awesome. The staff is very…read morehelpful. Even the manager went the extra mile and helps me out my windshield wipers back on after they slipped off.

Please note there are places that do business with there customers and the consumer are happy…read more However, look and find these people are the real deal, the best when it comes to taking care of the customer and being like it would be your own Family member that was in an accident. In the interim, Dan, Michelle, tong and Stacy and all staff must be recognized for there terrific tranquility work! Best yours, Matt & Kristen

My family and I have had insurance with this agency for over 15 years. Dan and his team are…read moreamazing! Michelle and the girls in the office have always been very thorough and extremely professional. They are always very prompt when we are in need of changes or new services. Dan has always been so kind sending out thank you cards and get well cards throughout the years. I highly recommend this office to anyone who wants first class service!