I have been with Liberty Mutual since forever. Kevin and his team are EXCELLENT to work with…read more Whenever I have a question, their turn around time is super quick but more importantly, the customer service that I always aways receive is by far the reason why I stay a customer. It's not just dealing with an insurance company but they make it to where you are not made to feel like it was an inconvenience to reach out. I know that anytime I have a small question or ask, I just shoot over an email and if it's not Kevin it is one of his staff members who is replying back to you. Customer service is an A+++++ without a doubt.

I had an incredible experience with this agency for both auto and home insurance, and I'm genuinely…read moreimpressed by how simple and stress-free they made the entire process. My previous insurance company was raising my auto rate by over $100 a month. I didn't realize it up until a week before my policy expired. I worked with Kevin 7 years ago when I bought my home. I searched through my email, trying to find his contact information and what do you know, he had already emailed me a month prior letting me know he was still here for me if I wanted to switch insurance companies. Now that is proactive service! A special shout-out to Kevin and Yesi, who were truly phenomenal throughout the entire experience. Kevin is so knowledgeable, and provided a new quotes for auto and home insurance quickly. Yesi followed up with the same level of professionalism and warmth, making sure all my questions were answered and that I understood exactly what I was choosing. Together, they made the process feel personalized, supportive, and completely seamless. There was never any pressure or upselling--just clear, honest guidance that helped me understand the differences between policies and choose the best coverage for my needs. Thanks to Kevin, Yesi, and the service as a whole, I ended up saving money and securing stronger protection for both my vehicle and my home. Best of all, I didn't have to do a thing! They took care of everything. If you're looking for an easy and genuinely supportive way to compare your auto and home insurance options, Kevin and his team is absolutely the way to go. Highly recommended!

This review is for the exceptional service I received through customer service. In the several…read moreyears I have had Trevor Fong as an agent, I've never spoken to him. Thus, this rating is not for Mr. Fong; yet for Elecia in customer service. She was helpful in providing useful information regarding my 10-year-old vehicle and reducing the parameters of my policy from full coverage to what was economically appropriate for the age of my vehicle. No around the way talk in hopes of convincing me of anything other than what was realistically feasible and the expectations surrounding coverage for a 10-year-old vehicle. Thank you, Elecia, for your excellent customer services as it related to my specific circumstances.

I was shopping around for life insurance and decided to go with State Farm. I had a ton of…read morequestions and Trevor Fong was very helpful and patient (THANK YOU!!). I was very satisfied with my experience!

I made several calls, first to my insurance, then to another, and was finally referred over to…read moreRick. I couldn't be more grateful to speak with Rick! He is the kindest most knowledgeable person I've ever spoken to regarding insurance. I know nothing about what I have been paying for the last 17 years. Now I feel confident to purchase what is right for me and I have a whole new perspective and understanding about insurance that no one else ever took the time to tell me. I couldn't be more disappointed that he isn't insured in my state and I will have to go through someone else. As much as I wish to give my business to him, I am so grateful for the time he gave me freely over the phone! I have gained so much in that 47min phone call. I HIGHLY recommend Rick!

After the original owner passed away the service went down from excellent to zero. I didn't even…read moreget a call or note reminding me to renew. I have no input on which company or which endorsements I want to add or delete. This applies to both homeowner and flood insurance.

While in Leslie's office, I noticed some pictures on the wall those thinking her for her support to…read morethe youth in Elk Grove. While the office was very inviting and seemed to be the most professional insurance agent in Elk Grove. Her compassion and concern for her community was what appealed me most. "The greatness of a community is most accurately measured by the compassionate actions of its members, a heart of grace, and a soul generated by love." -- Coretta Scott King

Leslie was fantastic to work with! She got us information quickly, easily, and answered all our…read morequestions promptly. Very professional--we're very happy to move our business over to her! Update: we had a stolen bike, and the whole process was 100% quick and seamless, and 100% to our satisfaction!

Dave is absolutely amazing!!! He has helped me out with so many questions He definitely answers…read moreevery question regarding my policies. Everyone in the office is so professional and respectful! I am so thankful to have found a good honest insurance agent.

I don't write reviews, however, David Kite and his team have earned this one…read more I came in after visiting another agent and I have to say that the contrast in service and approachability is like night and day. David was extremely attentive, energetic and full of knowledge. If you need insurance, of any kind, you should stop in and meet the team. If you have any questions or doubt this review (since yelp can now legally alter reviews), contact me. For what it's worth, this is also my grandmother's agent--and she's a pretty hard woman to impress. Thanks, David.

Dan was incredibly helpful in getting my life policy set up. I came in with a lot of questions and…read morehe took the time to answer every one of them which gave me a peace of mind that I made the right decision for myself and my family. I'm very pleased to be connected with the agency. If you're looking for someone who will clearly explain your coverage without making you feel pressured and who makes the process comfortable than this is the place for you. Thanks again Dan!!

This business provided poor customer service to us in 2025 and 2026. Two staff members delayed…read morecommunicating important information regarding two policy plans. The previous owner, Kenneth, provided an excellent, detail-oriented and friendly service for us in 2023 before he retired, but unfortunately he is no longer at this business to the best of my knowledge. I try my best to support small businesses and most of my reviews are 5 star reviews,, but this is not a business I can recommend.

Tao, Kong & Mayseng always gives the best service! Been with them since 2017 and I can't look…read moreelsewhere. Truly the best state farms insurance agent I ever had. This office always has the most positive and helpful staff who always gets the job done efficiently and in a timely manner. Never disappointed. Happy customer!

Best insurance agent, very helpful and understanding. I would recommend this State Farm if anyone…read moreelse who needs auto insurance.

Sac City Insurance Solutions is great! Nick helped my grandmother and great aunt with their…read moreMedicare, and we couldn't be happier with the experience. He was extremely patient, took the time to understand each of their individual situations and needs, and explained everything clearly. It was obvious he truly cared about finding the best coverage for them, not just selling a plan. Highly recommend Nick to anyone looking for a trustworthy and compassionate Medicare broker!

Working with Nick made getting health insurance a breeze. He clearly explains all options down to…read morethe detail. If you need health insurance, Nick is the person to go to.