I finally abandoned them altogether. The helpline was useless (like the people answering the phone…read moredid not know the geography of the area my house is in). I had some good years with these guys but the customer service abandoned me.

Awful communication! You can't Get…read moreBeware! A person on the phone or to return calls! I question if they're legitimate ! They used to be Bellringer and now over charging without letting us know! They also have no communication! There are way better companies! Glad to have moved on!

While I couldn't use them because they don't serve Nassau county, they were very helpful with…read moreexpected costs in spite of the fact that I wouldn't be a customer.

We've been using Protech at our company for years now. Their customer service is above and beyond,…read morethey are always available to help or answer questions, and the camera system they installed is top notch. I would recommend them to anyone looking for a surveillance system at a great value!

They are quick to install a new system for you and charge a bunch of money, but when it comes time…read moreto service, if your house isn't brand new they will balk at having to do any kind of work to deal with existing systems. Their technician spent hours at my house and left it with fewer cameras working than when he arrived! I wouldn't trust them, I cannot recommend them, and I encourage all of my neighbors in Quogue and Westhampton to avoid them.

My wife and I recently had our security system in our house updated by MTC Security. From our…read moreinitial consultation with Chris through the install, the process was flawless. MTC did exactly what they said they were going to do, when they said they would do it. Technicians are super knowledgeable, friendly, and go above and beyond to make sure everything works properly and that you are happy. No rush when it comes to answering questions or explaining how things work. Neat, clean and meticulous work. When looking to have security system, audio system, or phone system work....there is only one name MTC! P.J.S.

David D. Did a great job handling my moms billing and the process to pay…read more was amazing! Cannot thank him enough! Already reviewed Anthony D. Who installed the Ring camera Still so happy with the way the cameras turned out. Of all the service workers that I hire he is the most efficient and technical guy I ever had! Gail Kraushar

I have been with Bellringer/ Briscoe services since 2001. The technical service has always been…read moregood but since the company was taken over by Pye-Barker dealing with the company is a nightmare. Trying to use their internet billing services is time consuming, fustrating and fraught with errors. The system insists that I am already signed up for payments which I am not. It won't allow me to create a password and repeatedly states I am to receive an email on resetting the password ( which I never created yet ) AND NO Email has ever arrived. No resolution to date and a yearly bill that is nearly double the Briscoe bills of just a few years ago!!! Furthermore just heard a recording that any call off hours starts @ a $600.00 charge. DEFINITELY TIME TO GET A NEW SECURITY SYSTEM....

Quick response time and were immediately able to schedule a consultation. Everything from camera…read moreangles to pricing was explained in detail to us at consultation. Installation was completed the same week. They also responded quickly to all of our questions and concerns afterwards. They are professional and we highly recommend.

I needed to add 2 cameras to an existing security system…read more Requested quotes from several companies. Mike from Security Hawk got back to me with a price and time frame that were competitive. He came on time and took great care of the situation. He explained everything he was doing. He was kind enough to also help with parts of the system that needed some reconfiguring. I really appreciate that! Really good service at a fair price. Check these guys out!

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.