We always stop in when we're in town for trail runs. Fantastic selection of gear and goodies. Staff…read moreis super helpful.

One of the Great Outfitters on the Appalachian Trail. Lumpy takes the time to fit your pack…read morecorrectly and help you understand your gear. This is the place to get ready for your Thru Hike. AT -15 BMT- 17

Have done this gorgeous trail twice now. The first time we rented bikes from here they could not…read morehave been more personable and accommodating; the second time the service was eh the folks fitting us were very disengaged Overall the bikes are very good and the trail is a joy to experience

Sundog Outfitter accommodated our group of ten with ease! Literally had a bike for every need -…read morefrom pedal brakes to hand brake only to seats with shocks! Also accommodated two folks with their own bikes - very careful with those bikes. Easy to book, easy to check in and out. Ride to the top of Whitetop took the "back road" up and very scenic. Driver John really took great care of us. Offered to take photo of the group, gave tips about the gravel and "round sticks." The store itself offers a great selection of gifts and necessities! Give yourself time to browse - you'll definitely find at least one must-have! Great value for the service with great, well-maintained bikes or without. Recommend you take cash - otherwise an extra charge gets added for credit card processing. Save the 2% and buy something else way more fun than fees! Looking forward to going back!

Amazing service. We were traveling and realized we left a carrier key at home. Everyone was so kind…read moreand helpful as we tried to work through the situation. They had everything we needed and we were able to head in our way! Thank you to all that helped!

This is my all-time favorite and go-to outdoor store EVER! The staff is uber friendly and…read moreknowledgeable in the materials they sell! They can equip you for a run on a trail, a hike or a bike at the local trails, a backpacking adventure, a fly fishing expedition, and even a relaxing outing out on the lake on a paddle board or kayak! They have everything! Good quality gear for the best adventurers! Also, if you have a problem with your bike they have an awesome bike mechanic who can fix almost any bike problem! If you have a problem with Chaco's to your favorite Patagonia jacket, they are happy to help you! If you are ever in Bristol, give Mountain Sports LTD. a try whether you're looking for some amazing wool socks to a new trucker hat or beanie!

This is my favorite outfitter in the area. The staff are incredibly knowledgeable and helpful…read more While the physical location isn't massive, they stock everything you could need for backpacking, fly fishing, rock climbing, and kayaking. Added bonus is they are NOT located downtown where parking is a nightmare.

Local, stocked, and knowledgeable. Good experience, good customer service, great selection of…read moreproducts. Shop local y'all!!

Pros: Was able to tube down the New River same day that I called. The young lady who checked us in…read morefor floating was friendly, as well as the guy who drove us to new river state park to get in. (We did the short float trip) The price is fair. The store had a few necessities, good for what you need from them. The river itself was great for floating. The water level was up, no getting stuck on rocks on our day. Cons: The manager looking guy was a little grumpy looking and not approachable in the store. I actually thought about 3 stars because this was so noticeable, but the others working there don't deserve that. It would have been great to have a few picnic tables or a changing area down at the river. Just a little shack with half doors like a dressing room would be great. We had that in Bryson City after a trip down the river there, and it was wonderful to not have to get in the car while still wet. Everyone was making makeshift beach towel dressing rooms for their friends at this spot.

Thankfully we came on a day when a friendly young girl was running the store :)…read more The establishment is no frills- but it's exactly what is needed; a store on the river that offer rentals (canoe, kayak, tubes) and shuttle. I called around and they had the best summer 2016 prices by far. If you just want to give a few dollars to float the river then this is your place. Extra bonus- it's close to Shatley Springs. You can fill up and then work it off paddling :)

In Blowing Rock, NC this is the place for outdoor and hiking gear and shoes. Those Keens caught my…read moreeye as my wife and I went inside. A minute or two for a separate staff person to come help us, as another staffer was there in the shoe area. A couple of try ons (as my shoe size in Keens can be 11 or 11 1/2) and I was ready to go; however, my wife who initially did not look the look of the bubble toe on the Keens (for women or men) was finally talked into trying a pair of Keens on and walking around in the shop. Comfort for her, and thus a pair of Keens for her and, of course, one for me. My last Keens were bought here about 6 years ago, are still quite comfortable and not showing wear, but sometimes you just have to spend a dollar or two and get more comfort, right? Yep.

Extremely friendly and knowledgeable. Can't remember his name but he answered all of our questions…read moreand made suggestions for Grandfather Mountain!

I've visited a number of Mast Store locations so this store's inventory looked familiar, I stopped…read moreat this location before finding out the main store is located only a few hundred yards up the road maybe that a visit for another time. The products here have always been of good quality and there's always a great selection. This store brand has always been a sort of a novelty in my opinion although the description is "general store" all but one location I have visited is very upscale and resembles more of a general merchandise retailer offering lots of clothing and outdoor supplies verses what the original intent was at its inception. It's a great place to browse and find something unique - the staff here was very friendly and engaging it's worth stopping in...

I definitely prefer the other store to this one. This one has rows of candy right when you walk in…read moreand check out. It's so crammed if there is a line. I was looking at the candy in the barrels and I was rudely pushed aside a few times. I wanted to get out of there it was such an odd layout and people were beyond rude. Bonus, there's plenty of parking. Will be choosing the other one over this one in the future.

I was gifted a Volsteed Racoon knife for my birthday and as soon as I took it out of the box I…read morespotted an issue with the knife not closing all the way. This should have been easy to spot in any quality checks before shipping to customers. We contacted Blade HQ and were told that this was a special edition and they didn't have anymore. We were instructed to contact the manufacturer about the issues. When we reached out to Volsteed they informed us that despite the fact that they advertise having a factory warranty they actually don't have a warranty repair service for the US and are not currently warranty repairs for anything in the US. Tried to reach out to Blade HQ about this warranty issue and were basically left hanging with no real answer or path forward. Terrible customer service by Blade HQ and Volsteed. Shame on both of them for selling a defective product, lying about a factory warranty, and lack of customer service.

This review is an edit to a previous review of extreme dissatisfaction. Within 24 hours of my…read morereview Lisa reached out to me personally and asked for details as well as a sincere apology and understanding that purchases like these in some cases mean an enormous amount to that person whether a collector, a gift, or like me, a first time buyer. After forwarding the details Lisa personally responded with an update on my purchase and to offer further affirmation that she as well as BladeHQ are dedicated to providing great quality great price and great experience. Thank you Lisa and BladeHQ.