Hi! I initially would have had really good things to say about Powerducts, but after two weeks and…read moretelling people about my service, I've learned I was charged exorbitantly, and not given good service, especially in regards to the cleanup and the professionalism.
Jonathan was very personable, and helped me out in regards to cleaning my chimney. Classic salesman -- I trusted him right away. he charged me $300 to clean the chimney and dryer duct, and then when I told him about my air conditioner ducts he said he could clean those too.
He charged me $2500 to clean the ducts and the furnace, install a UV light, and clean and disinfect the air exchanges. So he was at my house for about 8 hours, two of which were assessing chimney and vent and cleaning them. That does include a UV light, which retails for about $100, so if we say it was $2500 for labor, thats about $180/hr for labor. (he brought another guy on to clean the ducts, so it was about 14 hr of labor total)
Again -- I was an idiot, I made a really expensive and emotional decision because I was worried about the ducts and the vents (which had some kind of black something or other sticking to them)
The money obviously pissed off my wife, but what really pissed her off was that he didn't clean up after himself, he left our house messy, and then told us we should hire a maid to deep clean. Now, that might be true, but it still felt weird for the service guy to not do a great job of cleaning up and tell us to hire a maid, especially after I paid him $3000 all in with tax.
Other downsides:
- he used a lot of our paper towels -- it was weird that he didn't bring cleaning up supplies
- he was cleaning a return box, and was using water, but got it all over one of our rugs and left a huge stain in it, then told us it wasn't a big deal because it was water.
-he promised to send me videos to show me before and after, and never did.
the only things I will say is that he did do the minimum: the ducts are clean, the air does smell better, the uv light does work, and the chimney and dry vent are also clean.
tldr:
Powerducts cleaned my vents but ripped me off price wise (I was the idiot that didn't get quotes) then didn't clean up after themselves, used a lot of my cleaning supplies, stained one of my rugs, then told my wife to hire a maid. Nice, but weirdly rude and thoughtless about the way they left our house.