We had a great experience working with Jacqueline Smith throughout our home search in the North…read moreCarolina mountains. She showed us homes throughout Boone, Blowing Rock, Banner Elk, and ultimately helped us purchase our dream cabin in Sugar Mountain. From the beginning, Jacqueline was incredibly responsive, knowledgeable, and patient as we explored different areas and properties. Once we found the right home, she expertly guided us through every twist and turn of the transaction. She also connected us with trusted local professionals for inspections, estimates, and various projects, which was invaluable since we were buying from out of town. We truly appreciated her communication, professionalism, and willingness to go above and beyond to make the process as smooth as possible. We highly recommend Jacqueline to anyone looking to buy or sell in the High Country!

We absolutely love Banner Elk and when it came time to sell our vacation/rental house there, we…read morereached out to Vandi Montero at the Leslie Eason Real Estate Team. She came highly recommended by a friend and we were not disappointed. Vandi and her team were all very professional, yet personable. There extensive experience selling high end homes in the Banner Elk, NC area really showed. They got it listed quickly with great pictures, an attractive description, and a ready set of interested buyers. The house sold in less than two weeks! Thank you for your help!

I cannot say enough about how great Derek and the entire team was during our home purchase. Our…read moreprocess was delayed multiple times due to complexities around the property and each time he was able to offer a quick solution which ended up fixing our issues each and every time. Derek is extremely knowledgeable about the entire home buying process and is very well versed about things in the home not necessarily relating to the purchase as well (such as how many of the complex systems in the house work). He has an amazing network of contacts and every single service provider he recommended was 100% perfect for what we expected. He is also great about keeping up with social media and the housing trends that are in, as well as keeping up with investment information, which make him an ideal Realtor for individuals looking for a personal home as well as investment properties. We will absolutely be using Derek again in the future and will recommend him hands down to anyone else looking for a home in the High Country area.

I cannot say enough about Derek & Terri Boyer. I had a negative experience with another realtor &…read morecold-called Derek in a panic one morning. In a market where homes were flying off the shelf within hours, Derek & Terri met me at the property lickity-split. That particular home turned out not to be "the one", but the next home was a go! After a year of working with another realtor, Derek & Terri have us moving into our new home now! From my initial call to them, to closing, was less than two months. That's in a market with no inventory! They answered countless phone calls, and solved problems in the background that I didn't even know to worry about! They worked closely with the lender & contractors involved, while we switched gears multiple times. To me, responsiveness & local expertise were the most important factors. They gave me those in spades. In a world where renovation estimates have become insane, we even discussed all the DIY options & plan to do most of it ourselves. I have no doubt that they will still be available for advice. We couldn't be more excited & thankful. There will likely be another transaction within the next year, and there is no question that I will be calling on Derek & Terri. Did I mention we did this entire transaction from another state? Yet, they made it seamless. Top notch! Please call them. You will not be disappointed!

Jack is the rental agent for my office and has been great to work with and responds quickly to any…read moreissues.

We most highly recommend Scott Warren of Boone Realty. Scott is a veteran realtor and specializes…read morein Boone and surrounding area which is a critical distinction for selling or buying property in the area. I've purchased/sold 4 homes across the country and Boone has unique factors that I've never encountered in any other town. My husband and I inherited a home in Boone NC which we rented out for 14 years. We live in California and haven't seen the place since. We started talking to Scott over a year ago as he guided us through the various considerations to get the house sold in this ever-changing market. Scott checked out the house and provided recommendations on every aspect of the sale including the "do's" and "don'ts" on improvements to the house, time of sale (tricky with a rental), and even suggested we raise the rent before the next cycle (new tenants, new lease) as it was undermarket price . We immediately felt at ease. As we progressed through the process, Scott was super responsive, assisted with every request, and always made us feel like we were treasured clients even though our house was far from "high-end". As we neared the time for selling, the pace picked up. Scott's expertise and experience were invaluable as we encountered various "local" quirks, one being that we had a shared road with multiple neighbors with no shared maintenance contract. He handled every obstacle with ease. We closed on the sale much faster than we expected and within our expected price range. We feel certain had it not been for Scott, we would have had a very different (negative) outcome. As we got to know Scott (virtually), it was clear he's noble, honorable, and cares greatly for friends, clients, and community. We're thrilled we found him. It was an honor to do business with him.

the volunteer installation crew just left our home on Beech mountain NC…read moreI cannot recommend this installation crew more highly. they were extremely professional and experienced. this installation of two floors of flooring was the the professional we have ever experienced. thank you Volunteer.

I work for a large flooring company in Nashville and ran into a situation where we were short on an…read moreinstall. I was in a bind because I needed just 4-5 more boxes of flooring and the manufacturer had just discontinued it and had no more stock. My rep found Volunteer floors as a store that stocked this particular product. I called and talked to Berry and he was very helpful and set aside the floor I needed. I was in a real bind and not only did Volunteer floor covering sell me the floor I needed to finish my customer's job, they gave me a great deal on this floor just because they knew I was in a bind. I don't get up to Roan Mt, TN much but if you live in their area I would check them out. Great people! Thanks again Volunteer Floor Covering!!! -Jonathan

This is a rustic area where you can escape from the hustle and bustle of work life. It is nothing…read morefancy so if you want glamorous accommodation this place is not for you. We have stayed here several times and visited the local wineries and surrounding restaurants and shops. Highly recommend the Mexican Cantina next to Grandfather Winery.

We have been coming to Swiss Mountain Village since the 1980's. This year, we had some technical…read moreissues in our cabin and Vivian was incredibly helpful. She came to help as soon as we called. She was very friendly and knowledgeable. She made our annual stay even more enjoyable. Thank you, Vivian!

Pros - great customer service, friendly staff, reliable…read more Cons - property I rented was very run down. House needed major cleaning. Difficult to drive up to the house because pathway was not well paved. Pots, pans, and other things in the house need updating. I'm sure that the company, Jenkins, probably has other great properties but Mountain Outlook was a huge disappointment.

Started the online reservation process, returned the signed contract with my credit card info, then…read morewas told that there was a computer "glitch" and that property wasn't available.

Today is our last full day at 1353 unit 203 seven devils road. It is a 2nd story 2/2 condo unit…read morethat is entry level. It is tastefully decorated. There are cute cabin themed decorations throughout. The view from the patio of this condo is amazing! Full view of Grandfather mountain and surrounding mountains. We got lucky and hit peak fall foliage. The colors are spectacular. They have a cute patio table that we had coffee and breakfast while braving the chilly temperatures to enjoy the fresh mountain air and beautiful views. They have a gas fireplace that is perfect to warm up after sitting outside on the patio . If you love to cook or bake, the kitchen is fully stocked with new or newer appliances like waffle maker, air fryer, slow cooker, nice sets of pots and pans. There are so many nice glasses for any kind of wine you may enjoy. The dishes are in full sets and definitely not mix match like many other rentals. Everything you need so no need to bring from home. Less than a mile away, there is a small waterfall and park called Otter Falls if you are a hiker. The waterfall is the kind you can sit on rocks and put your feet in. About 2 miles away Hawks Nest has snow tubing in the winter and zip lining any other times of the year. If you like to ski, Sugar and Beech mountains are not far away. There is plenty of parking too so no need to worry about parking. We wish we were staying longer!!

I had the occasion to return to Echota on the weekend of May 29-31, 2020, since short-term rentals…read morehad again been permitted in the state after the onset of COVID-19. Though we were concerned about traveling while cases were still occurring in North Carolina, we felt reassured with our past experiences with Foscoe Rentals as well as the assurances on their website that they were following proper health protocols. I was happy that the unit I previously stayed in - CB-2 in Chalakee -- was available. Upon arrival at 6 p.m. on Friday evening, we encountered a nightmarish scene in the era of COVID -- a room that had not been serviced, with dirty sheets, items left unattended in the kitchen, and, because this is a new world -- no toilet paper. I immediately called the after-hours number and waited 45 minutes with no response. When I called the service again, I was placed on hold and connected to a staff member, Heather, who took ownership of the situation, which was eventually remedied. That said, this was an unforgivable lapse given the times in which we unfortunately live. I would have expected a reputable company like Foscoe would absolutely ensure housekeeping was done between rentals, and was disappointed with the self-advocacy that I found myself in, after hours, on a Friday. At this writing, I have not received any further follow-up. My advice -- insist upon confirmation of the unit's cleanliness before arrival, especially since they are following "contactless check-in" protocol and you will not be speaking with personnel prior to getting your key. UPDATE: Upon sharing my dissatisfaction with the management company, I received a refund of the housekeeping portion of my rental. This is satisfactory given the situation.