This company is completely disreputable. DO NOT HIRE THEM. My experience is very similar to Nancy S's experience - see her statement on this site. Even the same guy, George, was involved.
Two men from the company (George and Mike) knocked on our door yesterday (April 2, 2024). They presented their business card, said they were working in the area, and had noticed a crack in our chimney. I knew about the crack, and intended to have it repaired this summer, and so I gave the men my ok to, in their words, "inspect the chimney, take some pictures, and then give me a quotation for repair work". On the roof, one of the men rocked the chimney cap so vigoursly back and forth that bricks fell off the chimney and large cracks opened. He had broken our chimney. I ordered him down from the roof immediately. On the ground, he said without the benefit of measurements or discussion that it would cost $9200 to re-build the chimney with rebar and mesh. I was so mad that I wasn't thinking straight. I said that I would think about it. I went into the house to get my camera, but by the time I came outside, the two men had gone.
I called the company number and left a voice-mail message. I tried again this evening and spoke to Steve, who said that during a chimney inspection, it was standard practice to shake the chimney. Ok, maybe that is so, but to shake it violently, break it, and then leave a home owner stranded with less than 24 hours before a major weather event. Who does this? A disreputable company, that is who. Steve did not offer to do a temporary fix. What was done was not only irresponsible, it was vandalism. I intend to file a police report. Beware of this company: Superior Waterproofing & Masonry: Keep them the hell off your property.
Follow-up: I called the company that installed our new roof last August to ask for their advice. Although they do not repair chimneys, they sent a crew over to our house after 6pm today to wrap the chimney in waterproof paper. This was exceptional service on the part of Ready Roofing & Renovations, Hayden Andrews, owner. I highly recommend Hayden and his company. read more