As with other reviews constant rent increases are preventing me from giving me a better rating. Look around!!!. Two increases in less than a year, one 30% and another at 40%. Seems a bit greedy to me. At lease offer a senior discount. Lauren in the office is very nice. read more

I will never rent from them again. I RENTED A 50×10 paid 65.00 to set things up my husband decided it was to small. I called and explained and ask for a refund we decided to use our upstairs for storage we had not move any thing into the storage space we rented we ask for the refund They said no..I understood if we had used it but we hadn't so we lost the money. I am disabled my husband is a trucker who is a Veteran 65.00 is a big loss for us.I will never ever bother them again. read more

Awful. Have rented from them and starting rent was $130 month. Once they get you, they continuously raise the rent price of the unit with absolutely no justification for this, other than they need more money. The first time it happened, I was like, well ok, - they said it was "due to COVID and Extra Expenses", but since then rent has continuously gone up and they just now sent a notice that my "new" rent is $212 / month (last month it was $188). No explanation. Just, hey, now we will squeeze you for more money, and oh, by the way, you cannot move out without a months notice. I have been an excellent customer - every one of my payments has been 100% on time - and NEVER a late fee. When I called other Superior Storage Sites in the region, the rent for the same unit as mine was quoted as $130. Hmm. Interesting. This is Absolutely the worst customer service ever. Go with another storage company. read more