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Superior Storage - 8th Street

3.9 (7 reviews)
Open • 9:00 am - 5:00 pm

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Services - Superior Storage - 8th Street

Self storage

Vehicle storage

Superior Storage - 8th Street Photos

Recommended Reviews - Superior Storage - 8th Street

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1 year ago

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1 year ago

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4 years ago

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5 years ago

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8 years ago

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8 years ago

The property is always clean and well maintained. The service is great, always so helpful even after busines hours.

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SpareBox Storage - Street/front shot of the business with the signage

SpareBox Storage

(3 reviews)

BEWARE!!!! Unit rented at 503 S Rainbow in Bentonville, arrived today and the garage door to our…read moreunit is jammed. We were unable to open it! Called the 800 number and they told us NO ONE WORKS ON THE WEEKEND...WE ARE UNABLE TO SEND SOMEONE OUT TO HELP YOU!! What? This customer service is HORRIBLE! Who runs a business like this? We DO NOT recommend using any SpareBox facility as they do not help their customers! So completely unprofessional & unacceptable!

This company took over the Pleasant Grove Self Storage at this location. There was not much fanfare…read moreto let existing tenants know of this change, and what a change it was. No longer any friendly faces here as there are no people at this location. They went to a personless self-service kiosk model. This means no one is there to help you with questions or concerns. No one is there to monitor and manage the units - this feels like a safety and security risk for the belongings of the tenants. To top this off, there is no customer service to speak of. Sure, there's a contact number and email form but any responses you get are unhelpful canned replies at best and ignored at worst. Recently, I inquired about the return of my deposit on a unit that I had with the previous owner and was essentially ignored and told that I was SOL and to contact the other company. This is not possible as they do not exist and ceased to upon the transition. Further requests were ignored or told that they can't and won't help despite having taken on the assets and debts from the acquisition. I looked into the BBB and their local entries are not there - shocker. Looking at their entries in other states, the negative trend continues with reports of this company selling off tenants belongings even with a valid and ongoing contract. I definitely do not recommend this place. Avoid it at all costs and go elsewhere that actually has people that can be interacted with, held accountable with, and have real connections with.

Pleasant Grove Self Storage

Pleasant Grove Self Storage

(1 review)

After almost 20 years of being a loyal tenant here, I was fairly shocked when I received a rent…read moreincrease notice of almost 40%. Last year, my rent went from $55 to $65, which I was fine, being that had been my rent for most of my time. However, last week, I got a notice that it would be going from $65 to $90. This is not only outrageous, but also not aligned with current rates in the area. With one phone call, I found a similarly sized unit for $70 per month, 5 miles down the road. I expressed my sentiment to management earlier this week and tried to be reasonable, explaining I would probably need that unit for another 6 months. Their response was that this was a "corporate decision and out of their hands." I was also transparent that if this was in fact the decision, then I will be moving out and also leaving negative reviews. It's unfortunate that it had to come this, but this has been quite the negative experience.

From the owner: Pleasant Grove Self Storage offers climate controlled solutions for vendor storage and overstock…read moreinventory storage, RV storage, boat storage, auto storage and personal storage. Our facility has 24-hour surveillance. Our tenants have gate access from 6am -10pm 7 days a week. Our larger spaces have electricity, along with individual security-monitored doors, and complimentary use of our business services in our onsite office. For your convenience our facility is accessible seven days a week 365 days a year.

Snapbox Self-Storage

Snapbox Self-Storage

(3 reviews)

I rented a 10x10 unit two weeks ago for our moving needs. For a week, we moved boxes and other…read morethings in. On Saturday, my husband and I went to the unit and as soon as we pushed up the door, the latch fell off. This meant there was no way to secure the unit and our belongings inside. Since the website said there was onsite support on Saturday, I walked to the front office. The woman living there (not an employee) said she couldn't help but I could "call Donald in Bentonville." Unfortunately she did not know what number Donald could be reached at. I called the "support" number I was given, which was an answering service that never answered, not even to let me leave a voicemail. Since my paperwork said I could also text this number, I did, and no response. Since our belongings could not be locked up, my husband did a temp fix to make the latch and lock appear to be all right. We spent the rest of our Saturday securing another unit at a different company and moving all over our property to the new location. While we were doing all this extra work, I sent an email to the "support" address. I didn't expect a response, and naturally, didn't get one. When my husband and I went in Monday morning to cancel the rental, Donald was in the office. He said he had read my email, but since I had said in the email that I wanted to cancel, he didn't bother responding and "thought I'd just wait until you showed up." (Apparently he didn't think it was worth it to try to save a customer by responding immediately.) Donald apologized, but took no personal responsibility and instead blamed the owners, complained that they don't listen to him, and brushed off my husband's suggestions (a contractor with 50 years of construction expertise) on how to make sure a latch stays attached to a door that is constantly being opened and shut. Once we had our cancellation confirmation, Donald offered us another unit at one of the other facilities he manages. I couldn't believe the gall he had to think that we would want to keep doing business with this company, but I was also frustrated that he didn't mention this until after everything was over. Had he offered us a unit at the other location (which was actually closer to where we are moving) when I sent him the email on Saturday, I might have been tempted to remain a paying client because he cared enough to try to save the sale. I'd also like to mention the mess that has collected around the units toward the back of the facility. We had to sweep away small limbs, rocks and pick up trash that was scattered all over the drive-up area when we originally moved in. In all, the absolute worst and most unprofessional experience I have ever had at a storage facility. Update: Four hours after I posted this review, I received a call from someone who said he was an employee of Snapbox who said "I see you called us on Saturday," and then just waited for me to explain myself. I told him I had already cancelled the rental and hung up.

Rented a unit online for the online price of $13 a month with 1 month free. After 2 months of…read morepaying the $13 I got an email that they were raising the rent to $60 a month. Took a full day to actually be able to talk to a person regarding the email. They stated that in the lease it is a month to month price and it can be adjusted at anytime. Be AWARE of the online price....They only give that to you to get you in the door for a good price and then jack it up immediately. Waste of time and $35 admin fee they charged at the beginning. STAY AWAY.

Superior Storage - 8th Street - selfstorage - Updated May 2026

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